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DHL / dhl - non delivery!

1 United Kingdom Review updated:

Following parcel number [protected] a tv from dixons was to be delivered on 27th august. Took a day off work and constantly tracked their online service. At 4.30 to my shock it said delivery attempted but no-one was in and card left. This is not true as i was in all day and no card was left. Tried to get in touch with dhl customer service but as far as i know this is non-existent as no-one answered the call just kept playing boring music for over an hour and was then cut off. Got in touch with dixons who had a word with dhl and had it rebooked for the Friday. Rang dixons on friday afternoon to find out that this was not booked and logged by themselves. And was promised redelivery for Following Monday. Phoned Monday afternoon at dixons for them to say that the delivery guy from dhl left without taking the parcel an absolute joke, Now they do not know when they will redeliver. Would never use dixons or any company that use dhl for their delivery method. It seems from the thread that there are very similar complaints about false attempted delivery from dhl.

Mo
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Comments

  • Ma
      5th of Nov, 2009
    0 Votes

    HI, IT HAPPENED THE SAME WITH ME, I WAS AT HOME ALL DAY, DHL WEBSITE SAID ATTEMPTED DELIVERY NO ONE TO RECIEVE CARD LEFT. BIG BIG LIE
    THERE WERE NO CARD LEFT, THEY SUCKS, NEVER USE ANY COMPANY THAT DEALS WITH THEM FOR WHATEVER REASON, SPENDING ALL DAY TO RECIEVE DELIVERY, AT THE END NO DELIVERY!!!

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