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DHL / late delivery and unorganized setup

1 United States Review updated:

I had a shipment sent to me in Riyadh Saudi Arabia from iHerb.com in California on 2/9/2009,
I received it on 3/4/2009.
DHL staff in Saudi Arabia called me a week after my shipment was held
in Bahrain asking me for some papers they claimed is requested by
custom. as this was not my first time receiving such items. I
immediately contact the customs office who assured me that will
inspect/clear the shipment once it arrives in Riyadh. For weeks I
tried to convince your Riyadh Staff to bring my package to Riyadh but
they keep insisting on this alleged papers or permits.
Finally and after nearly 25 days I received my package.
DHL should fix its Saudi operations and remedy this mess.

As
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Comments

  • Ta
      1st of May, 2012
    0 Votes

    the passage has been delivered late ... amount shoulb be given back
    contact no. 03454045348, 4073489780

  • Ta
      1st of May, 2012
    0 Votes

    The courier has been received late. rule of DHL is that if the courier will be received in more than 72 hours payment will be given back. we had received in 90 hours and want money back.

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