Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

DHL / Late delivery and unorganized setup

50% 2
Contact information:
I had a shipment sent to me in Riyadh Saudi Arabia from iHerb.com in California on 2/9/2009,
I received it on 3/4/2009.
DHL staff in Saudi Arabia called me a week after my shipment was held
in Bahrain asking me for some papers they claimed is requested by
custom. as this was not my first time receiving such items. I
immediately contact the customs office who assured me that will
inspect/clear the shipment once it arrives in Riyadh. For weeks I
tried to convince your Riyadh Staff to bring my package to Riyadh but
they keep insisting on this alleged papers or permits.
Finally and after nearly 25 days I received my package.
DHL should fix its Saudi operations and remedy this mess.


Sort by: UpDate | Rating
A  1st of May, 2012 by 
Agree Disagree 0 Votes
the passage has been delivered late ... amount shoulb be given back
contact no. 03454045348, 4073489780
N  1st of May, 2012 by 
Agree Disagree 0 Votes
The courier has been received late. rule of DHL is that if the courier will be received in more than 72 hours payment will be given back. we had received in 90 hours and want money back.

Post your Comment

DHL Express Logo DHL Express
Customer Care Service
Heinrich-Brüning-Straße 5
Germany - 53113
+49 180 634 5300
View Full Information

Reply to