Dexclusive.com review: Warrenty

Purchased a Suunto watch 6/09 along with a 2 year warrenty from Dexclusive (which was a mistake via not unselecting a check box on check out). On a side not I tried to call Customer service to get rid of the warrenty and was not able to. Thought I was lucky I didn't when the watch broke 2 months later. Customer service has had it ever since 9 MONTHS! I will spare you details but bottom line is they are not authorized dealers for the watches they sell. All is well unless it breaks. Customer service seems lovely until you need them. They do not return calls and do not make any effort to follow up. For weeks now I have been unable to visit with anyone who will provide an answer. Count it as a loss! I would never use them again.