Destination Movers picked up our furniture and belongings from Tobyhanna, Pa. on Aug.17, 2008. We agreed to have our belongings delivered to our new apartment in Bellport, NY September 6. That date was cancelled by us due to inclement weather. It was agreed that our things would be delivered on Wednesday 9/10 and no one came. We called the company and was told they didn't have a driver and would deliver our things the next day Thursday 9/11. Again no one showed. Sunday morning (14th), our day of worship, the driver of the truck called while we were in church to say they were on the way to deliver and needed directions to our place. We had no idea they were coming. The drivers, Johnny and Issac promised to bring our things on Monday (15th) morning since we didn't know of the arrangements to deliver. Monday came, no one showed so we called the company again and was told no one would be delivering our things that day. They said they would call us on Wednesday 9/17 to deliver. Of course no one showed and we called back again. When we complained of the way they were doing business they threaten to hold our things another 30 days. I called again on Thursday 9/18 to tell them we were willing to pick up our own things just tell us where they were and was informed we had to pay over $2000 first then they would tell us where our belongings were being held. We agreed at the beginning of the contract to a month of free storage. I was already told that if I reached out to get help to get our belongings they would hold our things another 30 days and now they want to charge extra for storage. The total for pick up and delivery was over $4000. We paid half and we're willing to pay the other half but not all the other trumped up fees for storage. We have found out the owner of the company is a Bruce Kidd [protected]-249-2172). We've also found out that Destination Movers have had numerous complaints against them. Every time we call we're given a wide range of excuses, for instances, "no truck available, truck is being inspected, we'll be there in the next 2 to 3 days". Throughout the process we have asked for a minimum advance notice of 24 hours so we accommodate their schedule. They refuse to comply. All we want are our belongings
intact without all the other fees. Please help us. Before leaving our location in Pa., we asked the drivers where will our belongings be held? They responded a warehouse in New Jersey.