My name is Kathryn Sullivan and I have been lied too, stolen from and lost itmes I can never replace.
It all started of course like all the stories I have read, they tell you this price and it ends up another. You have no choice but to pay it since it is your belongings.
I knew I was in trouble when the truck finally arrived, they opened the door and my things fell out of the truck onto the ground. Max had called and told me they (movers) had to use $475.00 worth of packing supplies. Yet, when truck arrived the only thing that was used was a small piece of bubble wrap and one long piece of tape. I have asked over and over again, for paper work to prove to me what they used.
Then of course along the way the price went up from $1035, to $2375. and then an extra $75.00 to move upstairs.
Missing was a grandfather clock, my tv, clothes, dishes, pots and pans, but most important a pedestal to an 5 generation oak antique table. They called for I was highly upset and was told for the movers to go to home depot and buy some 2 x 4's.
I have sent my letter to the BBB, and to the Attorney Generals office and just received a letter today from The Division of Consumer Services, Bureau of Mediation and Enforcement, most positive letter yet. Her name is Sheryl Ann Fountain, her phone number is [protected] and her fax number is [protected]. She seems to really care, she states that she is sending complaint to MAX and we all know how he lies, steals, and hides. So, I am ready for his letter and I will fight.
No one should have to deal with this. The items I have lost I know in heart of hearts I will never see again, my clothes, my tv can be relaced but the lose of the grandfather clock is something I can not replace. I want to some how stop MAX, and all the other crooks that work there. I have filed a claim with their so called insurance company and guess what to no surprise I have not heard from them. I will not stop until MAX makes it right with all the people he has stolen from.
I was treated worse than anyone human being should of been treated. MAX stand up and make this right. And get this, my boxes had been opened. My daughter personally packed, labeled and taped all boxes, but yet when they got here, they had been gone through. Guess they take want they want and leave you with what they dont want. PLEASE LETS STOP THIS COMPANY FROM EVER BEING ABLE TO DO THIS TO ANOTHER FAMILY.