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Destination Maternity / Rude Manager w/ confusing policy

1 Galleria MallRoseville, CA, United States

Be aware just because the clerk tells you if you have a gift receipt that the recipient can return items after 10 days, doesn't mean that it will be honored.

I bought over 400.00 in clothing for my daughter-in-law. She needed to return 2 items. She was told by the clerk that even with the gift receipt, an exchange would not be honored. She asked to speak to the manager and was told the same thing a little more rudely. Even in these times, giving good customer service doesn't seem to be a big deal for them. I will not be shopping there again.

Rh

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