This company is shady. They say that they operate out of Australia but the merchandise came in packaging from CHINA. When I compared the BCBG dress I bought from DBO with the authentic one from the store, there were differences in the labelling. The DBO one was sewn loosely on the dress and used a different size scale. The authentic one goes by S,M,L and the DBO used a number scale. Also, the DBO had a zipper where the real one did not. I also bought a D&G jacket and two Chloe dresses, which were obviously knock-offs as well. When I attempted to return the merchandise, it took a week to finally get an email from "Lucy" who sent me a return form. The return address was not to Australia, but again to CHINA. I should've known it was a scam right there and then, but hindsight is 20/20. So I returned my items and have been waiting since January 18th, 2008 (today is February 7th, 2008) not only for my refund but for any sort of response. I have emailed numerous times to all of the emails listed on their website to no avail. I finally filed a complaint with www.econsumer.gov. There is a link to the Australian agency's website where you can ask that your case be investigated. The agency's email address is firstname.lastname@example.org.
Do NOT buy from this company. It all goes back to that saying, if it's too good to be true, it probably isn't. The "reviews" they have on their website are probably not real either.
If this Australian agency cannot help, I will bring my complaint to the FBI's Internet Crime Complaint Center. http://www.ic3.gov/