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ComplaintsBoard
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10:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

designer handbags scammers

ithey said they are selling authentic handbags including gucci, louis vuitton, chanel i ordered a gucci bag they guaranteed the authenticity but when i got the bag it was [protected]% fake wid bad quality.. i asked them for return they said we dont do it.. and when after that i visited their site it was gone they said they r on vacation and will contact me soon.. obviously they never ever contacted me.. one day i was surfing the web and i found the same site with different name its new name is www.my4bags.com.. they refused to deny my order and all so poepls PLEASE STAY AWAY FROM THIS SITE THEY ARE FROM CHINA AND SELLING FAKES STAY FAR FAR AWAY FROM THIS SITE AGAIN ITS WWW.MY4BAGS.COM.. IF ANYONE CAN DO SOMETHING TO SAVE OTHER POEPLS AND THEIR MONEY PLZ DO SOMETHING..

Read full review of designer handbags and 21 comments
Update by shiraz25
Apr 10, 2010 4:17 pm EDT

kristadisp.. i dont know what to do thats why i submitted a report for my4bags.com here if u can do something plz do it and save other pplz from these scammers they r also ruining the image of their country

Update by shiraz25
Mar 31, 2010 1:53 pm EDT

if u wana experience this go ahead and order.. they are fakes...i ordered a gucci bag and i took it to neiman marcus( king of prussia).. they approved tht it is fake..

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The complaint has been investigated and resolved to the customer’s satisfaction.

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wntmonybck
, US
Oct 11, 2010 7:48 pm EDT

This company ripped me off!
http://www.guccibag.us/index.html

They said their Gucci's are real, with packaging, papers, ect. I paisd$350 and got a $20 knock off- very poorly done. It was not in a packaging with papers, ect. It was thrown into a manila envelope with nothing else- no reciept, papers, tags-NOTHING! Their website says that you can return items... I have tried to contact them several times to return the knock off- NOTHING!

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wntmonybck
, US
Oct 11, 2010 7:44 pm EDT

i too got scammed nut by
http://www.guccibag.us/index.html
they said there was a return policy but you have to e-mail for a ref: # to send with the package. I have e-mailed several times and of course...NOTHING!
Did anyone find a way to get money back? I am out $350!

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dani85
Chertsey, GB
Sep 15, 2010 10:21 am EDT

I have just ordered from this website, and i have been tracking my parcel online as they said it would take 8-10 days to deliver. 3 weeks later i am still waiting.
according to parcelforce my parcel has been seized by UK customs and i wont receive it. this is due to the goods being fake. I was unaware of this when i spend 120 USD and am so disappointed as i think i may have lost my money and havent even received my goods!

I have emailed the company and i have called the numbers on the website, both of which (UK and US) are unobtainable. having emailed the company whilst i was in the process of making my order i know that they are usually quick to reply, but this time i have had no response.

I will also try the live chat shortly and see if have any joy with this. Does anyone have any more advice?

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wyattharris
Sheffield, GB
Aug 15, 2010 10:06 am EDT

they are a fake, here is their newest website

www.fashionrise.com

to add to www.vb4bags.com and also www.lux4bags.com

So anyway I decided to pretend I was from the press, I spoke to Linda in 3 seperate chats as she began to ignore me or leave the chats. read as below

CHAT 1

Welcome Marie! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.

Call accepted by operator Linda. Currently in room: Linda.

Linda:
hi
Marie:
Hi
Linda:
you full name pls
Marie:
Marie Jonas
Linda:
sorry for that
Linda:
i can not find that
Marie:
how do i return my bag, ive had it checked and its not real
Linda:
i can not find your order
Linda:
could you pls tell me your order number
Marie:
let me go and find it, one mo please
Marie:
I am from trading standards in the UK. I am informing you that your company has been reported. It is against the law to sell items that are not authentic. You also own various websites that link back to you. There are also various forums in discussion at the moment with regards to your fake items for sale. Before this goes to press tomorrow do you have any comments you would like to add.
Linda:
our products are original, i can not find your order, you have to give other information to me and then i can check it for you
Marie:
Can you please provide me with the serial number for your louis vuitton bags to confirm it is real
Marie:
hello
Marie:
Linda, hello, if you dont reply here then I will call your phone number
Marie:
hello
Linda:
hi
Linda:
yes
Linda:
They are 100% authentic. Our company has special purchase channels of taking the products from product agents in Italy and France. We have big cost savings by this way, so we can sell them at such inexpensive prices. We can guarantee that they are real.
Marie:
can you provide a serial number so that I know
Linda:
our products will come with authentic card and dust bag serial number
Marie:
but I have a customers product with me now, it has been checked and is a fake

CHAT 2 (I'm jack this time)

Jack:
Question
Welcome Jack! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.
Call accepted by operator Linda. Currently in room: Linda.
Linda:
hi
Linda:
what can i do for you
Jack:
Hi, my name is Jack and im from The Sun newspaper, we are running an article tomorrow in the paper about your website and various complaints from customers about claimed authentic items that are actually a fake and that you are not refunding these items. Id like your comments please
Jack:
linda
Linda:
hi
Jack:
are you going to answer my question
Linda:
ok
Jack:
can I have your comment please
Linda:
We will try our best to make sure the products shipped to our customers are in the best condition (1) Refund We will issue you a FULL REFUND once we have received the product in question. However, you have to pay for the initial and return shipping charges. And we are not responsible for returned products lost in post. Our website cannot give a full refund for quality problems such as: "I have changed my mind on this product." "The product is not what I'd imagine it to be." "I don't like this product after I have received it." We will deduct 15% handling fee based on your order total amount and give you a partial refund. You cannot change or return the product if you don’t like the size and the color. Please choose the right size and color carefully before purchasing. (2) Maintenance We offer special promotional price for our products and they are special offers, so you need to ship them back to us directly to get your problem fixed. (3) Replacement We offer replacement policy in the condition that there are some obvious quality problems of the items If you wish to replace your "unworn" footwear within 14 days of receiving your order, you can come to our live support or send us an email and we will tell u how to solve the problem. You can choose a replacement of the same product or product of the same value. We will ship a new item to you once we get the item in question. However, you have to pay for the original and return shipping charges. And we are not responsible for returned products lost in post.
Linda:
the refund depend on it
Jack:
but there have been many customers who you have sold these fake products to who want refunds that have not been refunded, what are your comments on this
Linda:
we can give the refund depend on the refund policy
Linda:
They are 100% authentic. Our company has special purchase channels of taking the products from product agents in Italy and France. We have big cost savings by this way, so we can sell them at such inexpensive prices. We can guarantee that they are real.
Jack:
yes but I am looking at one now, it is fake

CHAT 3 (Still Jack)

Jack:
why are you ignoring me
Welcome Jack! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.
Call accepted by operator Linda. Currently in room: Linda, Jack.
Jack:
do you have a comment to make
Jack:
Linda
Linda:
hi
Linda:
what can i do for you
Linda has left the conversation. Currently in room: Jack.

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Juliag
, GB
Jul 10, 2010 2:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Bloody hell guys...Calm Down! of course they are fakes and at those prices what kind of quality are you expecting...if you want top quality then buy the real thing, which are least £500-£2000...You know what you were buying into with these sites.. so stick to the legitimate designer sites or shops if you want designer shoes and bags...

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Juliag
, GB
Jul 10, 2010 2:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

bloody hell guys..calm down! so what if they are fakes, you know thats what your buying into at those prices. If you want good quality buy a real one which are at least £500 - £2000 at legitimate online stores - its your own fault...

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Dolly4ever
Stafford, US
Jul 05, 2010 6:51 pm EDT

I just ordered today I want my money back what do I do?

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marshagray
, PH
May 31, 2010 9:32 am EDT

www.vb4bags.com is the same as lux4bags.com and they're all 4bags.com. They change their domain names every few days! BEWARE! DON'T EVER BUY FROM THESE WEBSITES.

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Anna d
, CN
May 30, 2010 7:31 am EDT

Just wanted to say that I appreciate the quality of service that the website extended to a first time customer like me. Buying bags from your online store is safe and is such a pleasure

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Apple S
Westminster, US
May 30, 2010 7:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Befor i have placed an order to my girlfriend, I picked up the package today. I wish you could see her face. I wish you have shops in USA, it would make her so happy.

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2:16 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

www.bagsvendor.com site attracts all women that are into fashion and want to buy their favorite purse wallet and so. They are targeting to a huge potential audience and for that they have a very appealing presentation.

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