DESI Innovations - Not so military discountI went to Desi Living and found a couch that I wanted to purchase. After making several visits to the store, I quickly realized that the store offers a 10-15% discount on a regular basis. This grand sale price is more like their standard pricing.
On the way into the store, they had a sign by each door that said "We support the military - 10% military discount". Being an active duty military member, it always makes me smile when a company says thank you to veterans by offering a discount for military members. HOWEVER, there is a catch!
When I went to purchase the couch, which was of course on sale for their standard discount of 15%, I pulled out my military ID to show the sales rep that I am active duty military member to receive their advertised military discount. This is where the transaction soured; the sales rep informed me that I could not receive the military discount because of the standard storewide sale.
Now, I know a military discount is not a requirement, nor do I expect stores to have one. However, when a store advertsies a military discount to draw service members through the door, I expect them to honor it.
The store said they will not combine discounts. I am used to other stores that offer a military discount, not applying this benefit to clearance and/or final sale items, but not standard sale items. SO- in other words, the good news is basically everyone gets the military discount! The downside is Desi is saying thank you military men & women for your service, but no thank you!
Until the store decides to honor this advertised military disocount, I will take my business elsewhere, while in the meantime informing my military brothers & sisters of this not so military discount.