This is Jason from Desert Tickets. This must be a competitor or something who made this posting. We certainly have never, and would never, take someone's money and not ship the tickets to them. This is nuts! If I can find out who wrote this posting, I will be suing them for slander and defamation of character, as this claim is absolutely false. Whenever a customer calls with a delivery problem, it is always an issue where they aren't home to sign for the FedEx package, or a similar issue, and we always help to resolve it to the best of our abilities. Even if it means we pay extra FedEx fees to re-route a package.
Desert Tickets IS absolutely a reliable and honest company. That's why you wont find any other complaints like this, including with the Better Business Bureau!!