Derrico allstate / auto insurance
I used Allstate insurance phone app to delete a vehicle I didn't buy due to the dealership calling at the last minute, they said there was issues with the vehicle and it never went through, so I deleted the vehicle off my policy through the phone app that's provided by Allstate and it went through according to the phone app which I have proof of but I was still charged 150.00 dollars for a month of insurance on a vehicle I never owned! I have the confirmation but the agent did not adjust the payment! This is horrible! I have been with Allstate for quite some time and every time I call, he's not available! I definitely want to complain about this company!