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dermitage skin care / Scam

1 1873 CR 187 D 75662Kilgore, TX, United States Review updated:

On Sept. 16th, I ordered a free trial sample of their anti-aging products for $5.95, and my account was debited for that amount and I received the products just like I ordered. In checking my bank statement online on Nov. 25th, I notcied that Dermitage has debited my account for $106.20, that I had not authorized. I live on a fixed income and they should not be able to do something like this and get away with it. A free sample should be a free sample and if I liked the product, then I would've ordered it on my own. Neddless to say I am very upset with Dernitage, that they would do something like this without my knowledge and my consent. Any help with this matter would be greatly appreciated.

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Comments

  • Di
      26th of Oct, 2008
    0 Votes
    dermitage skin care - rude customer service
    dermitage skin care products
    United States
    Phone: 402-551-8778

    Add me to the list of those who experienced rude customer service when I took my own time to discontinue the excessive charges to my credit card. "Service with a snarl" is how I describe it, surpassing anything I've experience elsewhere. I like the product, so this is unfortunate as it affects their bottom line. Do some training and implement quality assurance practices!

  • We
      5th of Mar, 2010
    0 Votes
    dermitage skin care - "Free trial" - scam
    United States

    I received a "gift" of a not so free trial of this product. Not only did it arrive empty, looking used, but I was charged $102.47 for this free gift. I sent the package back unopenned and called them. They refused to process a refund for the products I sent back!

    They are a bunch of thieves!!

  • Km
      5th of Mar, 2010
    0 Votes

    How did you send it back unopened if you had to open the package to see it was nearly empty?

  • Sa
      11th of May, 2010
    0 Votes
    dermitage skin care - Scam,Rip off
    Dermitage
    Ontario
    Canada

    I bought some skin care cream for my wife from this company. They advertise FREE trial @ $6.95. I ordered it on my visa card . Later I find that Dermitage has taken $69.95 from my credit card account for this FREE trial.I called to cancel the charge, and was told i would only get $44.00 back

  • Di
      23rd of Nov, 2010
    0 Votes
    dermitage skin care - charges
    dermitage
    Ontario
    California
    United States

    Its the old adage of read the fine print. I ordered the free trial and the product did not work. I saw no difference. I shipped it back in the alloted time, only to be charged $ 99.95. When I called the company they said because I did not call before shipping it back, they would refund only 1/2 of the money. I asked to speak to a supervisor was put on hold, then told I could have my total refund, but it would take 14 days! Never will I order a "RISK FREE" trial offer again.

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