Dermawandpayment/refund not received!!!

Review updated:

I got dermawand at end of january 2018 and reutrned it beginning of february due to horrible reaction on my eyes, forehead and neck. I sent it back way before the 30 days was up for free trial and have yet to receive my refund.See the Top 10 Worst Complaints in Dallas, GA I spoke to someone in customer service two weeks ago to get this resolved, because I noticed a $60 pending charge for dermawand, so I was like wtf? The man I spoke to said no worries, we will refund in 2 business days... Yeah right! I still haven't gotten it put back on my account as a refund and the $60 charge did end up going through. I am pissed. This is such a freakin mess! Y'all need to get it together.


Mar 07, 2018
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  • Sh
      Mar 07, 2018

    Hi Casie. Hopefully I can help.

    Did you receive a return authorization number before sending it back?

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