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DermaC / Took money without my permission

United Kingdom Review updated:

Got sent free dermac c liquid & anti wrinkle cream didn't subscribe since they gave sent me a further vitamin c bottle which I have sent back today plus they took £89.89p out of my bank without my permission phoned them told them not to do it again but now worried they won't refund me

Mi
Jul 8, 2015
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  • Pa
      14th of Jul, 2015

    As soon as I placed an order I emailed the company cancelling the order. The order still arrived and I thought nothing of it. Then an email arrived saying a second order was on its way. I emailed back to cancel. I phoned my bank who said around £180 had been taken from my account, but as I had emailed the company to cancel immediately, I was entitled to having my money back. Bank said to check my statement monthly for withdrawal of similar sums, as the company changes its name regularly.

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