Derek De Groatremoval of 4 oem tire lig

New rochelle mavis; (at least 10 yr. Plus 3 car customer). Took car in for oil change and front passenger side tire check. Tire was removed and tpms valve found leaking; service rep claimed that he could not change valve, so we left it on and they put tire back on. Noticed yesterday, when checking pressure that 4 oem lug nuts had been replaced with old rusty lug nuts, not oem (4 out of 5, see photo).See the Top 10 Worst Companies in New Rochelle, NY Not a mistake! Am concerned that these lug nuts may compromise the integrity of the wheel and cause wheel to break from axle. Brought car in in was given printout to replace parts when they come in. Meanwhile, I have to put on a set of locking lugs until replaced by mavis. Order number was #410170 on 11/18/18. If harvesting parts from customers cars is common practice, this shop should be shut down. Please respond and avoid state licensing involvement.

Derek De Groat

Dec 08, 2018

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