DentaQuest / premium payment
I've been trying to my premium since the 15 the of December when I signed up for them. I called and they told me I wouldn't be able to make the payment until the 1st of January. Well today is the 1st and I try to make a payment online and my account it locked. I tried to call the company back bc when I press the forget my password it still wouldn't reset it back and the office is close. The only way you pay your premium with this company is through mail or online on a company and not a smart device. I always pay my bills online or by phone they don't advise you of this information when your looking for benefits. Now I'm about to have no dental benefits due to the lack of communication and technology with this company. This is the worse experience ever.
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