Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Dell

Posted: Jul 17, 2017 by    

defective laptop, worst customer service

Complaint Rating:  100 % with 1 votes
100% 1
5
On 7/11/17 I bought a Dell laptop windows 10. I plugged it in and it began to upload, however, it stopped working within minutes and the mouse would not work. I called the "technicians" in the Philippines and spend 1.75 hrs. trying to understand what they said in their horrible English. They told me to do this and that and I replied over 20 times that the laptop was dead and couldn't do anything, their replies were: mmm... I see... aha... push the "out" key and I asked them where was that key and again I got the: mmm... aha... I see... The next day I went to the store where I bought it. A real "technician" checked out the laptop and told me that they have several complaints on this issue and I was given a refund on the spot. Bring our jobs back to the U.S.A.!!!
Complaint comments Comments (0) Complaint country United States Complaint category Laptops / Notebooks

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Dell Logo Dell
Customer Care Service
Dell Computer Corporation
One Dell Way
Round Rock, Texas 78682

United States
+1 888 560 XXXX
+1 800 317 XXXX
View Full Information
Contact Us
bdomains.com
     

Reply to

Send