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Defybad service

Review updated:

Defy fridge needed a circuit board and ice maker unit, we had to blow a fuse in order to get the circuit board as the fridge does not work without it.That was in november 2013 which was told that the ice maker unit will be ordered it is now end of january 2014 and still no part has arrived from durban.We could have fed ex a part from germany by now, and would have been here already.Defy has no care attitude for after sales services.The slogan you can rely on defy is bull.Please do not think of buying a defy product as after sales is bad very bad.

Mo
Jan 28, 2015
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Comments

  • Ok
      Mar 31, 2010
    DEFY - POOR SERVICE
    OKUSHA
    South Africa

    WE BOUGHT A TOWNHOUSE WITH A STOVE (BOUGHT DEC 2009)ALREADY INSTALLED BUT SINCE IT WAS INSTALLED THERE IS A PROBLEM WITH THE THERMOSTAT. AFTER A COUPLE OF CALLS TO THE DEFY SERVICE CENTRE WE STILL COULD NOT GET THE STOVE FIXED.

    0 Votes
  • Ca
      Apr 10, 2015
    DEFY - cannot get hold of service dept
    defy
    durban
    South Africa

    Bought defy fridge .water dispencer faulty .tried calling defy service dept 3 times, just rings nobody answers. How else can i log a fault.

    0 Votes

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