SUBMIT A COMPLAINT

Defy Appliances / Defy South Africafridge

Good morning. I am so incredibly frustrated. I have bought a Defy fridge from Game in Bethlehem on 31 October 2018. My water dispenser leaks terribly and therefore I cannot use it. I have complained to Game who said that a Defy Rep would contact me within 24 hours - it is now 2 weeks down the line.

I have phoned them to follow-up, but Diamond who has been kindly assisting me was not available but Palesa promised to give him the message and to follow up with me. Still haven't heard from them.

The reason I chose this particular fridge (425 L Order number 513G156171311018143256) is for the water dispenser. My customer number is P35915788 and it was Delivery no G156

Could you please assist me. I would love to use the dispenser which now cannot be filled as all the water leaks out.

Thank you so much

Yv
Nov 30, 2018

Post your comment