On 3/31 I placed an order for a tent and a sleeping bag, order total; $322.76. Received order confirmation the same day and my credit card was charged on 4/1. I have sent 3 messages but I have not tried the phone number since I only looked for one on the web page but with no luck. Calling the number on the credit card bill seem to not work according to earlier reviews. I am afraid that this company is going out of business and I recommend that no one place a new order before things possibly have cleared up.