Dee-V-Dee.com / Fraudulent Advertising and Product
On 10-28-07 I ordered what this Dee-V-Dee.com website advertised as the complete set of DVD's of the TV series "Get Smart". I paid for the order with my credit card and eventually did receive the order on 11-9-07. However when I opened the box, I could tell that the DVD's were merely copies. They were not original DVD's, nor were they in the original "special box" advertised on their website. I purchased these DVD's as a Christmas gift for my brother, so I was completely disappointed at what I received. I wrote to the email address for the support@Dee-V-Dee.com and expressed my disappointment and that I wanted to know if these were original DVD's. I never received a reply. Tonight I decided to play a couple of the DVD's, and one of them isn't even Get Smart at all! It is a DVD of an MTV show called "Daria". I sent another email tonight to the Dee-V-Dee email address demanding a refund. I doubt I will get a reply. I've never had this happen before. What steps can I take now?