Debonairs Pizza / ninapark, pretoria, pizza

On 27 Julie 2018 I tried to phone to order pizza but could not get throug, I then placed an online order at 18h40 and received a reference : order : 80882. At 19h41 I phoned in with allot of delay only to hear that they are very busy and my order is not even on its way yet. They told me to please wait another 15 min.

At 20h29 I phoned in again, they then told me that the system crashed, after I complained that it has been almost 2 hours since I ordered the man said he will find out what is going on and phone me back.

He never phoned back and up to now, 3-4 days after my order, no one has phoned and we never received our order. This is really unacceptable and very disappointing as we are regular customers.

Please can we get assistance and feedback regarding this very very poor service we received from Debonairs Pizza at Ninapark, pretoria north.

Mrs Karin Wilkins

Jul 30, 2018

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