SUBMIT A COMPLAINT

Debited my paypal without my knowledge FRAUD reported to my BANK / payment debited from my account unauthorised.

£872.41 has been debited from my account without my knowledge or any authorisation. I have never heard of the company Bravofly or BravoNext yet they have debited through my paypal account on 31/05/18. I have immediately reported this as a FRAUD on my account to my Bank Barclays PLC whom have initiated investigation for the full money to be returned.

Below is an email confirming this transaction which appears to be a fraud as no booking was requested by myself or anyone known to myself. No one has authorised such a transaction.

29 May 2018 15:19:55 BST
Transaction ID: 95A942355P273990U

Hello Tricia Woolston,
You sent a payment of £872.41 GBP to BravoNext SA
([protected]@bravofly.com)

It may take a few moments for this transaction to appear in your account.
Merchant
BravoNext SA
[protected]@bravofly.com
+39 892040 Instructions to merchant
You haven't entered any instructions.
Delivery address - confirmed
Tricia Woolston
31
Valley Hill Loughton
LOUGHTON, Essex
IG103AE
United Kingdom
Dispatch details
The seller hasn't provided any dispatch details yet.
Description Unit price Qty Amount

£872.41 GBP 1 £872.41 GBP
Subtotal £872.41 GBP
Total £872.41 GBP
Payment £872.41 GBP
Charge will appear on your credit card statement as 'PAYPAL *BRAVOFLY SA'
Payment sent to [protected]@bravofly.com

Invoice ID: [protected]_1_1

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/uk/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.
You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

Copyright © [protected] PayPal. All rights reserved.

PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349

PayPal PPX001066:1.2:bf037da470740

Tr
Jun 01, 2018

Post your comment