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paid for bid package and never got them

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
Deal Dash
United States
I was bidding on a 250 dollar Wal-Mart gift card + 200 bids on 10/25/12. I had applied all the bids I had so I purchased another package. The package went through just fine and I got my bids. When I had almost went through these bids and had almost 500 bids invested into this auction I went ahead and purchased another bid package. I never received my bids for this package. I received an e-mail from the company that took my money and it stated that my bids would be added immediately to my account, they never were. I not only lost the 63.00 bid package I paid for, I also lost the auction in which I had so many bids and 15 hours of bidding into. I received an e-mail from Deal Dash this morning that stated they were sorry for the problem that I had and that everything was reset where it should be. Still...no bids. I have requested that I be sold the Wal-Mart card for what it ended up selling for since it was there fault that i lost the auction, and that I be given some of my bids that I paid for. I thought that this would be more than fair on my part. I have sent this e-mail and am now waiting for another response from them, for some reason I don't think it will be an 'honest and fair' offer from them as they state that they are 'honest and fair'.
Complaint comments Comments (0) Complaint country United States Complaint category E-Shopping

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12805 Hwy 55
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+1 855 455 XXXX
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