DealDash reviews & complaints 132
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bidding auction money website price site customer service gift cards bidders account experience win bid ebay purchase cost free bids scam paypal itemNewest DealDash reviews & complaints
DealDash Review: Frustrated and Cheated Out of Winning $500 Item
I recently had an experience with DealDash that left me feeling frustrated and cheated. I won an auction for a $500 item for only $16 and change, which I thought was a great deal. However, shortly after winning, my account was closed without any explanation or opportunity to pay for the item I had won. It seems that only certain customers, such as paid DealDash employees using auto-bidders, are allowed to win big-ticket items like this.
It's disappointing that paying customers like myself are not given a fair chance to win auctions like this. Instead, it seems that we are only meant to win small items like $10 gift cards. This is especially frustrating given the high price of bid packs on the site. I feel like I was scammed out of my money and my chance to purchase the item I had won.
Despite my attempts to contact DealDash for an explanation, I have not received any response. It's clear that they are not interested in resolving this issue or providing any kind of customer service. It's a shame that a company like this is allowed to operate and take advantage of unsuspecting customers.
I would caution anyone considering using DealDash to think twice. It's not worth the risk of losing your money and being cheated out of your chance to win an auction. Stick with more reputable sites like eBay, where you can be sure that you will receive fair treatment and have a chance to win the items you bid on. Don't fall for the false promises and shady practices of DealDash.
Fake Certification
I won a bid for a moissanite necklace. Not only does it say it's worth 2,499 dollars, which the necklace is $100 anywhere else. But it says it comes with GRA certification of the gemstone. When I looked at the certification given, it was obviously fake. The certification is for a round brilliant cut, while the necklace is a triangle cut. I tried the id given on GRA website, and as I thought, it doesn't exist.
Desired outcome: Refund
This complaint has been resolved automatically due to user's inactivity.
My first time on deal dash creating an account. Did not know I was actually biding.
I was on Deal Dash attempting to create an account. Apparently I was biding and thought I on a practice run threw learning how to on the web site. Apparently I won. Order # A30814561 on 2023-03-29 at 1100hrs. I was charged $30.00 for 235 Bids I do not even know what they are nor what to do with them. Yes I screwed up not knowing what I was doing. I would appreciate a refund.
Desired outcome: Refund
This complaint has been resolved automatically due to user's inactivity.
transaction for $28.63
there is a transaction for $28.63 on my checking account. however i didn’t authorize the transaction. the details show it is a paypal transaction but the transaction does not appear on my paypal transactions. contact me with the details of the transaction. there is no transaction details available on my bank account. date of transaction according to my is november 01, 2022
Desired outcome: refund $28.63
This complaint has been resolved automatically due to user's inactivity.
Unauthorized card transaction
10/3/2022 @8:44pm:
I signed up for dealdash to see what it was about, and instantly got charged $78 for 600 bids on my debit card without being asked if I wanted that. I’ve seen that others have had this issue, and I would like my money back like they got theirs back. That’s wrong to charge someone money without asking for their consent. Please fix this.
Desired outcome: Get Money Back
10/3/2022 @8:44pm:
I signed up for dealdash just to see what it was about and got charged $78 without approving that transaction. This seems like it’s happened to other people, and I would also like my money back. I’m not sure why a company would take money out of an account without the member consenting to it, and understanding the terms.
The complaint has been investigated and resolved to the customer's satisfaction.
I was charge 4 difference times without asking and I want this fix now
Deal dash
I signed up on deal dash and put my credit card on the site and before I had a chance to look around and decide if I actually wanted to do it they debited my account for $78 and over drew my account. I wasn't sure at all if I was going to use them or not. But, they took money anyway.
That was on October 1st, 2022. I would like a refund and I emailed them about it and I've had no reply.
The complaint has been investigated and resolved to the customer's satisfaction.
Unauthorized Charge without a purchase on july, 10, 2022 at 16:23
Unauthorized credit card charged of $72.00 while I was just exploring the website I want the charge canceled I did not ask for a charge of any amount or bid on any product. Please also cancel all of my card information and remove my name from any further advertising Visa card Chase 3839 [protected]@aol.com
Desired outcome: Please cancel the $72 charge to my Visa Card
The complaint has been investigated and resolved to the customer's satisfaction.
My name is Calvin White ,you also took 78.00 from me with out me knowing I was being charged for just looking Please put my 78.00s back on my card Please call me [protected]
Hi Calvin, I can confirm we have issued a full refund back to your payment card after we spoke to you on 8/24. If you need any assistance, please don't hesitate to get in touch with us anytime!
Hi Calvin, I can confirm a full refund has been issued as per your request via phone call, thanks!
Hi Calvin, I can confirm a full refund had been issued to your PayPal on Aug 24, thanks!
unauthorized credit card charges
on May 3 your company took out $30.00 off my card without my permission. I want the money back and want an answer to why you took it off my card. I only looked at the site. I did not order anything from you.
Patti Fink
This complaint has been resolved automatically due to user's inactivity.
$78.00 deducted from my bank account
I just signed up as a new customer and linked my PayPal account. A few hours later, I get a notice that $78 had been taken from my account without purchasing anything. In fact, it's still a pending transaction. I didn't see anywhere I had to pay to use your service. I then thought maybe in fine print we are required to buy bids. I log back in an don't have any bids. Why was $78.00 taken from my account?
Desired outcome: Refund my account the $78.00 you took without permission.
FOLLOWUP: I called DealDash and was shocked at the customer service I received. My money was immediately refunded and they even gave me free bids for my experience. Call customer service at [protected]
Credit card charged
Hello this website charged my credit card with out my authorization. I made an account and within 24 hours my card was charged for 78.00$. Apparently I had trial credits and they proceeded to charge me for no reason
Desired outcome: Refund
Deceiving website, stay away!
I created an account at DealDash, and without my permission, or at least without a clear statement, they took $78,00 from my bank account. I wrote a message through their customer support system, and so far they didn't reply to me nor tried to find a solution to my problem. Another point, this company is so unprofessional and their ads are very deceiving, it seems it is almost impossible to win a bet. I want a full refund of my money immediately.
Desired outcome: I want a full refund of my money immediately.
Complaint
I won a $500 for $16 and change then when I went to go and pay for the item the next day Llardo jewelry they just closed my account. I submitted a ticket to ask why but they have yet to reply. They just keep ignoring me. I complained on BBB. They refunded me the $30 for the bid pack but I want the item that I won fair and square. They claim they dont have auto bidders but I highly suspect that they do. Just take a look at the ones that are always winning and who are still able to bid on the same thing. I think those bidders are supposed to bid on those items all the time. See for yourself. They want you to spend 11/13 a bid but only want you to win $10 gift cards and lame items like that. So who's really winning after all. Even if you do get lucky with winning a high dollar item they will just shut down your account for no reason and probably return your $ if it's your first bid pack. After that you lose either way. Beware just go to Ebay at least they are legit. I should have listen to the reviews. They should go away. They are no good and dishonest in my opinion. But that's just my experience
Desired outcome: Not fsir
Update they have not refunded me my money for bid packs as it still say pending in my bank statement. If they are going to just close my account why is it taking more than 7 days to give me back my dang money. Quick to take it away but slow or dont want to give it back. They really do need to be stopped. I hope y'all as re reading this to save yourselves the hassle
This complaint has been resolved automatically due to user's inactivity.
I only signed up with Dealdash with 6days my account been billed twice $70 total $140. No
invoice, no receipit, no product.
Hi Charles, please reach out to us at support@dealdash.com so we can assist you with a full refund of the accidental purchases, Thanks!
When they first started this site, I was able to win some things, now it is garbage.
Same old bidders trumping everyone. I am done with this scam site.
Sorry to hear your experience hasn't been great lately. Please reach out to us at support@dealdash.com so we can turn your experience around. We look forward to hearing from you!
Took my money without consent
I made an account and before I could look at anything, $66 was taken out of my account and bids were given to me. I simply made the account to look at the website, not to buy bids immediately. I want my money returned to my account and the bids returned.
Desired outcome: Money refunded
Charges to my checking account I did not agree to.
I was charged $72.00 on my account that I DID NOT agree too. I will never use this app again and better not be charged again. This is some kind of a scam. This is stealing money from me . My email address is:
[protected]@yahoo.com
The complaint has been investigated and resolved to the customer's satisfaction.
I try to put info in - I have a new credit card number
you make it so hard to bid. you expect me to use a credit card number that is no longer used. I have a new visa number.
thank you. Kathryn m. white Elizabeth city NC 27909
The complaint has been investigated and resolved to the customer's satisfaction.
Billed me 60.00 for 300 bids I did not authorize
WAnt refund of 60.00 charged, user name pbpowell
Browsing
This is my first time browsing deal dash.com. I was following the prompts to see how it works because I was interested in seeing how this works and before I knew it my money was taken out of my pay pal account $60. I have never had this kind of trouble viewing any other websites especially when deal dash.com prompted pay pal to pay $60. I didn't know what happened!
I uninstalled the deal dash app as soon as I realized what happened. Now deal dash won't let me sign in. I can re coop my money. I want my money back!
Be Careful it is Not what it seems Sometimes and many times.
People get addicted and only think to Win and spend more than it worth.
There are deal dash accounts too bidding against you (Fake Accounts), to drive the price up!
Good thing I am a web builder and I will expose what is going on here!
Buyer beware:
DO the MATH of Cost of Bids and then the price SO you do not cheat yourself.
Sometimes it is better to Buy the item and get your Bids back!
Then Retire from Gambling!
charge to my account without permission
I was charged $78 from my account for bids I did not agree to purchase. I simply registered my name wanting to look around the site to see if I was interested. I am most definitely not now! I want a refund fro the money you have taken from me Immediately! What kind of business charges a customer without telling them they will charged once they sign up. I never seen anything that announced this website was a subscription. I would have never signed up for this if the information was posted more clearly. This website is set up to fraudulently take people's money. I want a refund and my subscription canceled!
[protected] cy cy, [protected]
02-27-18
Hello. This is the second time I've reached out to your company because I keep getting charged an amount for items.
In the month of December I was charged the same amounts and I was never refunded. I also requested to have my information discontinued from your services.
I did not bid or requested the following items. I'd like to be refunded $49.95 for [protected] CY CY and $30.00 for [protected].
Beware
Beware. Everything on this website is fake, including their system. Newcomers only give money and rarely got decent auctions, but those who have been on the website for a while and spent a lot of money, they have some privileges and always win the best auctions. I was a witness of one auction that lasted 5 days and ended up with an obvious win.
Saying once again - beware, you can't win if you're watched by other people knowing how many bids were placed.
DealDash Customer Reviews Overview
One of the most common praises among DealDash reviews is the excitement and entertainment value provided by the auction format. Users often mention the thrill of the bidding process, with each bid incrementally raising the item's price and extending the auction time. This makes DealDash not just a shopping platform, but also an engaging game that adds an extra layer of enjoyment to the online purchasing experience.
Many users also commend the extensive range of products available on DealDash. The platform features a diverse assortment of items, from high-end electronics and gift cards to practical household goods. This product variety ensures that there's something for everyone, enhancing the platform's appeal to a broad audience.
The 'Buy It Now' option is another feature frequently praised in DealDash reviews. This feature allows users who didn't win the auction to purchase the item at its regular price while refunding any bids they used. This innovative approach minimizes the risk associated with the auction model, making DealDash a more accessible platform for a wider range of users.
DealDash's commitment to customer service is often recognized in user reviews. Many customers highlight the company's prompt and helpful responses to queries and issues. This efficient customer support, paired with the platform's user-friendly interface, contributes to an overall seamless shopping experience.
Furthermore, DealDash's commitment to transparency is noted positively in many reviews. Users appreciate the detailed explanations provided about the bidding process, as well as tips and strategies shared to enhance their chances of winning.
In summary, DealDash is widely recognized for transforming online shopping into an exciting and potentially rewarding experience. Its innovative auction model, diverse product offerings, and dedication to customer service have earned high praise from many users. Through continuous refinement and innovation, DealDash is poised to maintain its position as a preferred online auction platform.
DealDash In-depth Review
Overview: DealDash, established in 2009, is an online bidding platform where a broad range of products are up for auction. The site offers an exciting and unique shopping experience, allowing participants to bid on items for the chance to buy them at drastically reduced prices.
Website Design and User Experience: The website sports a clean and intuitive design allowing for easy navigation. Categories are clearly defined, and users can quickly view items up for bidding. The user experience is overall pleasant, with the website functioning smoothly without noticeable slowdowns or bugs.
Range of Products/Services: DealDash offers an impressive range of products categorized into major sections like Electronics, Home Decor, Fashion, and more. This scope enables users to find most of what they might be looking for, all in a single platform.
Pricing: To start bidding, users need to buy bids in packages, with each bid increasing the price of the item by $0.01. The initial cost per bid is higher compared to some other bidding sites, however, DealDash often offers discounts on bid packs.
Bidding Process and Rules: The bidding process on DealDash is straightforward, but it does require strategic planning. One unique feature is the "No Jumper" policy, preventing new bidders from joining after the price has reached $5.00. This reduces competition and increases chances to win.
Shipping and Delivery: A major advantage is its free shipping policy. The platform ships items nationwide, though delivery times may vary based on the product and location.
Customer Support:: DealDash’s customer support has a favorable reputation. Their service is described as responsive and helpful. They can be reached via email, and users report relatively quick response times.
Return and Refund Policies: DealDash offers a full money-back guarantee for customers unsatisfied with their first bid pack purchase, justifying their claim of a risk-free trial. They also have a clear return policy for items which are damaged or not as advertised.
Reliability and Trustworthiness: With over a decade in operation and millions of customers, DealDash has proven to be a reliable and trustworthy platform. They've gained the trust of users by delivering on their promises and ensuring auction winners receive their items.
Mobile App Experience: Available on both iOS and Android, the DealDash app offers the same thrilling experience on the go. The app design is clean and user-friendly, providing the same services as the full site.
Social Responsibility: Though no prominent social responsibility initiatives are highlighted on the website, the company is known to have participated in local community initiatives.
Final Verdict and Recommendation: DealDash offers an exciting and potentially rewarding shopping experience. As with all auction sites, there's some degree of risk, and you're not guaranteed to win. But with strategic planning, patience, and a little bit of luck, you could score some incredible deals. Whether you're there for the thrill of bidding or hunting for a bargain, DealDash is worth trying.
### Guide on Filing a Complaint Against DealDash on ComplaintsBoard.com
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with DealDash in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with DealDash.
- Mention key areas of concern.
- Include relevant transaction details.
- Explain the nature of the issue.
- Describe steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.
5. Attaching Supporting Documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you seek.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to assist you in effectively filing a complaint against DealDash on ComplaintsBoard.com.
Frequently asked questions (FAQ) about DealDash
Yes, DealDash is a legitimate 'pay-to-participate' online auction platform operating since 2009.
Yes, DealDash holds real auctions for a wide variety of items ranging from electronics to household goods.
Yes, all items auctioned on DealDash are brand new, unused, and come in their original packaging.
DealDash is a Better Business Bureau (BBB) accredited business and is recognized for its ethical business practices.
DealDash uses proprietary software to ensure that all auctions are conducted fairly and that every bid is accounted for in the system.
Yes, the reviews of DealDash you find online are from real users sharing their experiences with the platform.
Yes, DealDash delivers all items won in auctions directly to the winner's specified address.
Yes, DealDash maintains transparency in its bidding process and provides detailed explanations about the bidding process on its website.
Yes, DealDash operates with a valid business license, adhering to all necessary regulations and standards.
DealDash has been in operation since 2009, making it one of the longer-running online auction platforms.
DealDash has received both positive and negative reviews, but it generally enjoys a good reputation for its unique auction model and customer service.
Yes, DealDash has a refund policy. If you're a first-time customer and haven't won an auction, you can get a refund on your first bid pack purchase within 90 days.
As of my last knowledge update in September 2021, there were no high-profile lawsuits against DealDash. However, for the most current information, please check the latest online resources.
Yes, DealDash uses secure payment gateways to ensure the safety and security of all transactions on the platform.
Yes, DealDash adheres to data protection regulations and uses secure protocols to protect customer information.
Most discussed DealDash complaints
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