DealExtreme
reviews and complaints

Make a complaint did not I receive my item from the site dealextreme

I notified these pieces of work am filing offial complaint with my state's better business bureau after waiting over 21/2 months.If they ask me how long to drop complaint I'll tell them 2 weeks.People should read these reviews BEFORE getting scammed.I know now.

I'm very disappointed. They put In Stock label on every product, but that's not true. Deal Extreme never ships in time. This seller takes your money immediately after purchasing, but items are often out of stock. When you try to refund money back they just don't let you contact them.

Hello i made an order over 3 month ago for OBD2 scanner and i never received it
i tried to contact deal extreme but they still close the sale without my confirmation of receiving. Asked for refund my money, but straight away rejected the request.

very bad online store ! Please don't buy from them.

I just bought from this company and didn't realize that it would be shipped from Singapore. When I got the package 3 weeks later 2 of the items were not in the package. The one items that did arrive was complete rubbish.

I have ordered many items from DealExtreme. They have only screwed up one order on me and they made good on it. Yes, they are a little hard to contact, but I chalk much of that up to the US-Hong Kong time difference. I always get emails answered within a day or so. They seem to have a new order tracking system which seems to not work so well. I'm still getting emails asking me if I received an order I received six months ago.

As far as shipping times, they ship Hong Kong post, so expect it to take a few weeks, which isn't bad considering the hand-off from HK Post to Customs to USPS. I think as long as you know to expect a month or so wait, they're fine (especially considering their prices.)

Amazon they're not. They are what they are, which is slow and cheap. Crooked they're not, at least in my experience. I've never been cheated out of any money. If you have doubts, use PayPal and file a claim on any problem within the proper time period.

DealExtreme are Absolutely thieves and rip-off artists!...I got 3 things from them and ALL were broke! At least they did in fact send the items... Now I think what makes me the most angry is that they have a "RETURNS" tab on their site, but if you ever try to use it, you'll find out it is inoperative. After asking for every piece of information, including telling you to take pics of the items, the SUBMIT button will not work! It is absolutely infuriating! Do you really think every one of these complaints is made up or something? Who would waste their time like that? Take the warning! Or risk your money! I'm not writing this for MY health...

Then they have the gall to email you and ask for a review of the broken item! I gave a review explaing everything wrong with it (In this case a poorly made famiclone with built in games that won't play or output video) and Big Surprise, the SUBMIT button wouldn't work...So I emailed them back (Mailer demon failure)...They don't want to hear your complaints. Avoid them like the plague!

And to those who think a few complaints is OK, like it doesn't matter if a company rips off a few people as long as most are satisfied...How will you feel when it is YOU who are ripped off?

And if I have a complaint with someone like Amazon, they do not have a broken system designed to P*ss people off further when they try to complain legitimately...They would sac-up and handle the complaints, not give the run around on purpose!

All I can say is if you see something you like on DX, then order it from someone reputable...Someone else!

My first order with DealExtreme was a somewhat pleasant one. They are not easy to contact and take forever to ship. My last order is a nightmare. Ordered a set of cables a couple of months ago...after complaining they sent me an email stating the order was shipped. That was a month ago and still no product. And there is no mention on my DE account...plus no shipping tracking number. They have stopped communications with me. Not a reputable complany, in my opinion.

Hello i made an order over 2 month ago for web camera and i never received it
i tried to contact deal extreme but they didn't answer me

very bad online store !

Why do people bother with dealextreme? They slash the price down to earn a few megre dollars but that's "clean" few dollars - grab the money and have communication non-existent.

Every other legitimate company dealing with same products with great service and communication cannot compete because DX doesn't need to deal with after sales service, warranties or things that don't work. It's perfect for them. And you know what? I don't pity the people who buy from them. They asked for it when they click "Pay" on dealextreme's checkout.

Its one of the bad site no support money is never refunded if the product is not recvd even after raising several concerns its a 100% fraud company guys dont buy it
my order no [protected]
my name rajneesh shetty
Bought the product never got delivery of the product neither the refund.

Hi Shankar here
I have placed an order on 23 December 2017 for the worth of 3000 rupees and it's paid through PayPal account I need to know wen I can expect the delivery... please tell me we're exactly there my order and how long it takes... Order number is [protected] please do needful
Thank you
Order details screenshot attached

I bought a Vsun android couple weeks ago they sent me the phone but doesn't support Canadian netwowork .I spent almost 100 dollars for nothing.tried to call call them but no luck no respond .so alla I can say is deals extreme Do not buy expensive. Product .

www.valmall.com

i think that's ok. it's not always very way in my mind

You did not receive order from dealextreme? It is a big news for me. I thought it is a reliable site before this review.Weeks ago, i find another site, geartaker.com, it seems decent, and i just order from them for once. Will this site reliable for a long time?

I think Sunnygain.com is a good site. Cheap and free shipping. www.sunnygain.com

I FEEL DEAL EXTREME SCAMED ME BY SENDING DEFECTIVE DOG COLLAR AND NO NEW NON DEFECTIVE COLLAR AFTER TWO MONTHS

DealExtreme are not a scam, fraud or what so ever.
i've purchased many times - all items arrived.

Please visit this site: www.dxfact.com

Thanks,

DealExtreme does have item tracking, you have to spend $15 dollars on items to get it.

Also, December to February is the worst time to buy things from DealExtreme. Many items are ordered during December because of christmas, plus in Hong Kong, they celebrate New Years in January, so they always fall behind with orders during that time. It's quite common to have to wait a while to receive orders during that time. I've had to wait up to two months for some items to come.

If you order during a non-busy time of year, items normally get sent quite quickly. A couple of the items i've brought have come to me less than a week after ordering.