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Days Inn
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1.2 753 Reviews

Days Inn Complaints Summary

41 Resolved
711 Unresolved
Our verdict: If considering services from Days Inn with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Days Inn reviews & complaints 753

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10:26 am EDT
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Days Inn days inn downtown vancouver

on September 22, 2018 my husband and I checked into Days Inn, Downtown Vancouver and I must say I have never been so disappointed and disgusted in an establishment in all my life. This hotel was booked for us through our travel agent at Maritime Travel to whom we have contacted and sent pictures of our room. We were in one room and the shower was moldy and so discusting that I told them I could not stay in that room so they changed our rooms and although it was better it was still not sanitary, there were nails and silicone holding up the wallpaper, mold and water stains all over the doorways and floor, I will tell you it reminded me of a room out of a movie where a prostitute would tend to her customers. I paid $400 for this room for one night, and I must say thank god it was only for one night as we were leaving for a cruise the next morning. I complained to the staff and got no results except being told we thank you for your visit, really I am very sure I will never stay in another Days Inn when we travel. Very disappointed in this establishment Hotel Confirmation # 82317EC014450

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11:37 am EDT

Days Inn the manager

The little short manager there in Manning SC I-95 exit 119 is the rudest little B***h I have ever spoken with on a phone . I was trying to request reservations for a room and because I have a speech impediment the little witch hung up on me 3 times. I have her name and will be seeking an attorney for discrimination and will be contacting the BBB. Stay the hell away from this unprofessional establishment until they fire that dirty trailer trash b***h. If I were closer to that place of so called business I would have stop by and give her a piece of my mind but as a manager myself I know how to deal with Days Inns in Manning SC professionally.

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10:18 pm EDT

Days Inn I am complaining about the condition of the room

Hello
On 10/6/2018 I stayed at Wyndham in Goodlettsville. When I arrived I found that the
sink in the room was on the floor. I could not brush my teeth or wash my face. I called the night manager Chris to be asked to move to another room. He told me they were sold out for the night and there was nothing he could do. I asked for a discounted rate because of the inconvenience, he told me there was nothing he could do because I booked on Expedia. He also stated if I didnt like it I could leave.
So Unproffesional

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1:08 pm EDT

Days Inn hazardous waste and poor service

I stayed at the days inn by wyndham and I will never go to another one. This was in Hendersonville NC on Mitchelle Dr. Upon entering into the room there was a odor in the air. The beds were unmade and the floor was dirty with trash on it. We opened the first drawer roaches ran out of it and the second drawer results were the same. The 3rd drawer not only came with roaches but a sheet with condoms both used and unused with a unfolded sheet crammed in drawer. A condom on the floor with semen in it. There were holes in ceiling and the baseboards were crumbling and microwave covered in roaches and beyond nasty. Cigarette burns all over bathroom and a office chair stained with semen and worn out. The bed and headboard as well had roaches. I took pictures of all this and then went to get a refund and they told me they had no more rooms and never offered to come to room and said they couldn't give refund because I paid booking.com. This turned out to not be true and a lie. However I chose to leave and lose 239.42 instead of sleeping in filth

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9:52 am EDT
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Days Inn uncleanliness, equipment malfunction

As soon as I checked into the hotel the people loitering outside smoking pot and doing god knows what else should have been the main reason I never walked into that hotel! I was staying for work and didn't have much of an option. When I got my keys and all checked in I was on the second floor. When I got on the elevator and hit the 2nd floor it took me into the basement where I was stuck for a few minutes because I couldn't get the elevator to go back to the main floor. When I hit the number 2 again it took me to the 1st level. I told the manager about the situation and his response was "yeah sometimes that happens, I should probably put a sign up"? Really? When I get to my room my comforters had stains all over the outside and when I took I started the shower water it was yellow for probably 30 seconds before it ran clear. Needless to say, I didn't shower after working a long day and being called in all night! All through the night my hallway smelled of marijuana and I could even smell it in my room! I ended up sleeping with my desk infront of the door because I was so nervous. The only reason I didn't leave is because of the people who were hanging around outside that were up to no good! I have never written a bad review about any place but I would never spend $20 to stay at that hotel again and the fact I payed almost $80 makes me sick! It was definitely a situation in which my bank account should have been refunded!

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1:48 pm EDT

Days Inn integrity of the day’s inn hotel

Good afternoon,

I am contacting you today to voice my concerns on a particular issue and I am wondering if there is anyway the corporate office may be able to help me. First off, let me begin by saying my family and I have been staying with Day's Inn hotels for years and have had great experiences, however this past weekend was an absolute nightmare and I believe our family was treated unfairly. We booked a room at the Day's Inn location: 8 Everleth Drive, Plattsburgh, NY 12901, a location we are familiar with, over the phone on 10/04/18. We were originally booking the room for 10/06/18 for one day, but the representative on the phone informed us that our stay must be a 2 night minimum, which we were uncertain about but none the less booked the room for 2 nights (10/05/18-10/07/18) for around $300 and received confirmation under the confirmation number under my husbands name Jacob Day. We also informed the male representative that we will not be able to make it for the check in on 10/05/18, which he confirmed will be no problem, because we are in fact paying for both nights.
Upon arrival on 10/06/18 the front desk clerk Anna informed us that our reservation can not be found in the system. Therefore she can not check us in. We were obviously stunned by this given that we had already paid and received confirmation. She began raising her voice and saying there is nothing she could do about it. We then began getting frustrated with the situation, not having a place to stay overnight due to all the hotels in the area being booked and to make matters even worse she told us we cannot get our refund. Not knowing what do and without Anna's cooperation, we contacted the Day's Inn customer care @ [protected]. After being on the phone with customer care for over an hour they soon realized that the confirmation was no longer under my husbands name but under someone else. We can provided bank statements with proof of payment for this stay if needed.
So here we are, my husband exhausted, myself five months pregnant on a Saturday night after driving 3 hours in the parking lot with no where to stay, not being helped and quiet frankly feeling very disrespected by the hotel employee and to top it all off we couldn't even leave with our money back.
With that being said customer care provided us with a case number and told us to wait over a week for a resolution because the only person authorized to refund our money is the hotel manager who was not available and there was no time frame given to when he/she would be available. We are very disappointed in the way this entire situation was handled. Wyndham Hotels' mission statement states Integrity as one of their core values and that was non-existent this past weekend at your Plattsburgh, NY location. We would greatly appreciate it if the company can please make this right for me and my husband.

--
Best regards,
Yelyzaveta Skyba

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12:20 pm EDT

Days Inn black mold in my bathroom

I stayed at a Days Inn in Little Rock AR on 29 Sep 2018. I was in room 146. When I went to use the bathroom I saw black mold on the ceiling, ice box full of frost and dirty shower mat. I think it would be a good idea if you would investigate this motel and make sure that all rooms are clean!

Thank You

Maynard Monson
2120 E. Lee St Fayetteville AR 72701
[protected]
[protected]@aol.com

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1:10 am EDT

Days Inn unkempt rooms

My husband and I reserved a ground floor at the Day's Inn in Bend OR. for an over night stay on 9?20>2018. We had called the motel directly and was informed that the desk clerk could not provide us with directions to the motel. He said he does'nt drive. red flag? from our leaving point to the Bend area is a 7 hour drive without stops. so having directions would have been a plus. Upon arrival we were given room number 103, I walked in and the room had not been cleaned, unmade bed, trash on the floor, food on the table etc. I did not look in the bathroom. I went back to the office and the desk clerk said oh really the maids signed this room off as cleaned. so then he said let me see what other rooms are available, first of all he said there was one on floor 2, and I told him no there is no way we can do a second floor, my husband is on oxygen and there are no elevators. then he said we could have the handicapped room but that one is priced at $10 more, I said no we will not take that room at an additional cost. after discussing this he did give us that room at the lower price. Well this room was not cleaned, there was tissue in the drain in the bathroom, the bed was sloppily made and there was a huge stain in the carpet that was about 18 inches in diameter. The 2 chairs that were provided were stained and sagged when sat in. there was only 1 glass provided, I went to the office to be provided with another glass, and the desk clerk said I dont know where they keep those things. well its to my understanding that the desk clerk has access to every room at that said establishment. he provided me with 2 disposable cups (that leaked). Upon check out the desk clerk (different person) told me that the original room should not have been rented to tus since it was out of commission due to repairs, Well that struck me as being fishy since the room had the trash and unmade bed etc. We will probably never stay at this Days Inn ever again to the poor service and unkept rooms.

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Update by Mary Mccann
Sep 29, 2018 1:12 am EDT

bad service unkept rooms

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11:04 pm EDT
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Days Inn discrimination unfairly treated

Lady tall wearing 200 something pounds was extremly rude to me she was ysing prifane labguage al ml because my sister had work 500am my older nieces had to be school before 7 she ask me to pick up the two little ones and take them school for her i bought them here becauae i had to get back ro my boys get them sreesed fir school take all them at once my niece was bout to eat waffle i didnt kbow she wasn't allowed to have one they was not there longer 30 min lady work talking loud in front of other guests her had another worker so my son sitting on steps bothering hin about who in room it better not be more than 4 ppl in room we was been watched closeky nobody else i ask her she nore than welcome to check cameras and search ny room theres only 4 of us she was cursing towards me talking dirt about other hotels talking about they dont really preferocals out towners bragging on this hotel criticizing others while cursing saidcmy sister cant come check on me i cant have no visitors nowhere on property i have lots of medical issues thats why my sister be checking wherever i be at and i have breathing issues as well and i was having car trouble too so she was trying yo come over and help me give me ride places so i wont blow motor or head gaskets i was totally treated wrong nasty words was thrown at me ill never return i told others on facebook what happen they angry as weell said its shame. I saw other resident here doing what they want and unauthorize guest come nothing was said my kids so other ppl come here that didnt had room either im looking into contacting naacp going nationwide if something not done or lawyer uf i have to this type of behavior is totally unacceptable

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7:54 pm EDT
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Days Inn negligence of structure and cleanliness in hotel room bathroom

I am writing to complain about the state of our hotel room from Tuesday, September 11th 2018. My wife and I stayed at your location at 15636 Hawthorne Blvd in Lawndale, CA. For one night. The going rate was 107.90 (taxes included). We were incredibly displeased with the cleanliness of the room, particularly the bathroom. Upon inspection of said bathroom, we found a damaged hazardous lamp and very dark mold in various places. There was visible mold on the ceiling, and on the bottom of the bathtub. There was also the odor of mold in the air which made us very uneasy, and unable to get a good nights rest.

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2:27 pm EDT
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Days Inn mold smell, shower curtain moldy, carpet sticky

My name is Barb Ross and I made a reservation for Sept. 21 at days in Columbus Indiana. We checked in and was giving room 119. When I opened the door I noticed the room wasn't cleaned and there was a overwhelming smell of mold. Went back to the front desk and told him the room wasn't cleaned and the room smelled. He gave me room number 122. That room was actually cleaned but had the same smell. Went to check the room out and noticed the shower curtain was covered in mold. Talked to front desk to have it changed and air freshener. I figured the smell of mold was from the shower curtain. So after all that I still smelled that odor and at this point I'm having trouble breathing since I have chronic asthma. Went to the front desk to let them know and I was told there isn't anything they can do and had no other rooms available for me. I had to call around for another hotel and finally found one for twice the price but well worth it. This is the very 1st hotel I packed up and let for a different one. This place needs to be investigated before it kills someone.

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12:45 pm EDT
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Days Inn hotel.

My name is Lyndsay Arthur. I stayed at the Days Inn in Fort Jackson, Columbia SC on Aug. 22nd for business. It was one of the worst experiences I've ever had at a hotel. The staff was unprofessional, and rude. Check in took forever, at least 30 minutes, even though I was the only person in the hotel lobby. They weren't able to find my reservation at first, and made it seem like I wouldn't be able to stay the night because they were so booked up. But that wasn't the bad part. Our room was so worn and old, and dirty. My cousin and I slept on top of the covers because we were too nervous to get underneath. And then to top it all off, there was a dirty syringe in the drawer of the desk.
I posted about my experience on Facebook, and was messaged by someone from the days inn. They told me that the manager David would reach out to me and that they would be monitoring the situation. David did call me twice, but unfortunately we played phone tag for a few days. To remedy this issue, I called and spoke with someone at the hotel and told them to give David my email so that we could pinpoint a time to talk. This was about 2 weeks ago, and I have heard NOTHING. The last time I tried to reach out, I spoke with another employee and told him the issues I was having and to have David give me a call so that we could come to a conclusion about the issue. It's beyond disturbing to me how everything has been handled. I feel forgotten, and pushed to the side.
I want an answer from someone, I want a refund, but I refuse to talk to David from the hotel. I've tried enough times to talk with him but have been ignored.
I need an answer.
Thanks for your time.

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12:38 pm EDT

Days Inn michealwood m5

My partner and I have just come back from a stay at Days Inn Michealwood M5, just outside Bristol, England. We stayed here for 2 nights from 21st - 23rd September as we where in the area for a wedding.

To say that this place was less then satisfying is a total understatement, I was absolutely shocked. The only nice thing about here was the girl on reception who checked us in.

We stayed in room 114 on the 2nd floor. This room was filthy, the bedding sheets where dirty and had staines all over one side and the bathroom sink had a massive crack straight through it, this is only the start. We arrived quite late so didn't want to make a fuss about the sheets so laid a towel on top of the dirt patches as we knew house keeping would come in the morning, which they did and they did make the bed however it was still the same dirty sheet. In the night my partner got up to go the toilet, in the morning when I went back in there was water everywhere it appears there was a leak at the back of the toilet. Sadly I told the house keeping lady who I found in the corridor, but her English wasn't good enough to understand me. The carpet in the room didn't look like it had seen a hoover in weeks.

We tried to change hotel for the 2nd night but as there was 2 weddings in the area space was limited so we had to stay with what we had.

This has left us with a very sad image of days Inn chain, maybe the other rooms where off better standards and we where just unfortunate but frankly this is not acceptable. I booked though bookings.com but paid the hotel cash on arrival. I will also be getting in touch with bookings.com as this hotel reflects on them, so they should know for future otherwise they may get other people complain.

I look forward to hearing back from your selves

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8:44 am EDT

Days Inn cleanliness and environment

Simply put. This hotel was the worst! I've stayed here for 3 years about the same time every year. 1st night wasn't to bad 2nd night people fighting in the court yard. The next morning 4 police officer show up the next morning. That evening people smoking pot like it's no big deal, 3rd night people making out in the hall and again arguing and fighting. Upon checking out a huge dead rat outside my door, beer cans and trash throughout. I have pics contact me for more. I want a refund.. Thanks

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11:19 pm EDT
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Days Inn customer service and cleanliness

This is for my first complaint complaint post I posted earlier. I also didn't mention that some of us are allergic to certain bugs and to dust which also why I'm pissed over the uncleanliness. We thought that since it was in a college town that it would be more professional and clean. Below is the video I recorded of this experience and all the [censored] I found in the room.

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Update by Jessica Kephart
Sep 21, 2018 10:24 pm EDT

I booked on Expedia to stay at the Days Inn in Lawrence, Kansas so my family and I can see our 96yr old grandfather who we haven't see in 3yrs and we are very disappointed with our stay. I booked for a room for smokers and was called the day of our check in that they gave that room away and put us in a non-smoking room alright fine we were ok with that. What I'm not ok with is that the door wouldn't open even with the keys, bugs are flying in the room when we finally got the door open, the floor was not vacuumed, the bathroom was not [censored]ing cleaned and the pool was green and had mildew growing around the edges! We complained to the desk clerk and he followed us to our room and said the bugs was because we had the door open well we wouldn't have to have it open if the keys [censored]ing worked. My mom stated her concerns because some of us have allergies with certain bugs and he said and I quote "Well if you don't like it get your stuff in your car and get the [censored] OUT".
~Jessica D. Kephart

I'm sorry but I did not pay $103.95 for a [censored]ty [censored] room with a [censored] head desk clerk who wouldn't [censored]ing help us let alone be [censored]ing professional about it. Also if my mother ends up missing money on her card she had to give for the deposit that shouldn't be gone I will be really [censored]ing pissed and I will call y'all until I get really [censored]ing annoying IS THAT UNDERSTOOD!

If there was an option I wouldn't give this [censored] whole hotel any stars.

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6:47 am EDT
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Days Inn the deplorable disgusting condition of my room in easton maryland on 9/11/18

You really DON'T want to hear what I have to say about this Days Inn.. it was the MOST disgusting motel especially for a Days Inn that I have ever seen. It was filthy, the sheets were stained, the blankets were torn and thread bare, the carpeting smelled, the pool was closed ( it was as green as grass) the window in our room (201) had a huge crack in it. The hallways and stairs were downright disgustingly dirty/gross. If I had not been so tired from driving all day or looked at the room before paying for it I would have never stayed there. The only decent thing was the older man that checked us in, he was very nice but I'm sure he wasn't the owner and is underpaid. Also we had to literally push the door hard to get it to shut tight cause it got caught up on the carpet because the floor was uneven. A horrible experience. That room wasn't worth $10 a night let alone $100. I intend to take this complaint further. Nobody should have to pay for such a disgusting experience. A refund should be in order. You wanted my opinion, you got it. Elaine Langham 4227 Sylvis Road Westover Pa 16692. Did not sleep all night, afraid what might crawl on me and also didn't use the BR Only to void... refused to take a shower there. I have some pics, I feel that a refund is in order. Totally disgusting and this is the first time I have ever felt the need to report a room I've stayed in.

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2:10 pm EDT

Days Inn room conditions

My name is Terry Kilcrease. My fiance and I stayed at Days Inn OKC, 2801 W I 44 Service Rd, Oklahoma City, OK 73112, on Saturday 9/15. I had booked the King Suite with a jacuzzi. The front office is a wreck. Chairs laying around, water fountains broke, no restroom to clean up or relieve ourselves. I paid $143 for a [censored]ty room when I could have slept in the street and been safer.

We got our keys and went to the room. The keys did not work. We went back to front desk and got another set of keys. The new set didn't work. I had to go back to front desk and he accused me of ruining them by putting them with my cell phone which was STILL IN MY VEHICLE. He finally got a card to work after about 30-45 minutes.

Because of the key issues we were now running late to our event. My fiance took a shower but will not go outside at all without using a BLOW DRYER to fix her hair. Our blow dryer did not work in the bathroom. We thought it could be the outlet since NOT ONE would have passed an electrical inspection. We called the front desk and asked for a blow dryer. The person on duty insisted we COME GET is but I EXPLAINED we did not have the time to go get it. He brought it over and said it worked. We plugged it into every unsafe outlet we could find and it did not work

FYI we did try to use the outlets the rooms lamps were plugged into but we could not ascertain if they worked since NOT A SINGLE lamp had a BULB

There were cockroaches in the entire rooom

I will never stay at a Days Inn again.

I would never ask for a complete room to be refunded but I am in this case. HORRIBLE MANAGEMENT

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6:57 am EDT
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Days Inn days inn wetherby uk

We stopped at your Weatherby Days Inn this Saturday night(15/Sept/18), on our arrival bearing in mind it is very to clear I am in a manual wheelchair having had my fight amputated below the knee, & my Fiancée who was with myself carrying our 2 bags of clothes & a large bag with my medical things in it, we explained to your receptionist very clearly that we had book a Accessable room some months earlier & it had been booked in either one of our sit names but we could not remember which one we went to explain that my Fiancée surname is Medjber & mine is Bairstow we also slowly & clearly spelt our names out letter for letter, to which was told unless you have your booking information copy paper work we would not be allowed to stop in the hotel we would have to find another hotel we have stopped at this hotel many times before & never had this problem before, so we could see there was a que of other people wanting to get booked in so we said to your receiptionist to serve these people first so when the 2 couples had got booked in when said to your receiptionist that we could not find it so we spelt our sir names to
her again & she found my name your receiptionist could hardly speak any English so it was clear she could not understand the letters we were giving her for our sir names which is clearly not our problem,
To make matters worse how would you feel sat in a wheelchair & every body in the reception area & bar are staring at you, your receptionist spoke to us as if I was stupid & a non human being, I have had my foot amputated not my brain removed & I am still a human being, it was so clear to your receptionist that we were both very tried but all she did was give us our plastic key to get in our room & told it was upstairs never once did she think to offer to help us with our luggage or open any corridor doors for us again I ask you again how would you feel if you had been treated with no manners or respect by your receptionist,
When we finally got ourselves into the room you had given us it went from bad to worst.
All we both wanted to do was to have a shower & come round, have a nice drink & go to sleep, the wet room was very dirty as you can see with the pictures I am attaching to this email, the drop down seat had got 2 damaged slats on it, the pull down hand rail to the shower took us both to pull it down it had clearly not being maintained every & it had never being cleaned on joints, the shower curtain rail was broken hanging off the ceiling bracket, the wash had basins were both not cleaned correctly including the over flow being black bright with dirt, when I did managed to sit on the shower seat the water in the shower would not get hotter than Luke warm & the pressure was rubbish & then to top
It all the falls on the floor have being set the wrong way so the water from the shower flooded the wet room floor & run into the main bedroom this made the floor extremely slippery for myself transferring from your broken shower seat back into my wheelchair & also for my Fiancée when she helps myself transfer & when she had her shower.
My Fiancée went down to get us both a drink from your bar the same receptionist served her she got my Fiancée drinks order completely wrong, then give my Fiancée a mouthful when & rightly so asked for your receptionist to served her the drinks she had asked her for,
When we did settle down to go to sleep the bed was so uncomfortable & only a double yet in your normal rooms the beds are kingsize so why would you think because I am disabled we would need a smaller bed, you can't use the wet room size as a excuse as there is stacks of room between the side of the bed & external room wall to get a kingsize bed in the room, We heard everybody in the hotel using there toilets all through the night we both got no sleep what so ever, so much so that we just went back home & cancelled going to see our Daughter, Son in Law & our 2 Grandchildren who live in Newcastle because we both felt so tried, so stopping in your hotel was a complete waste of our time & money,
Then to add insult to injury, when we had finished our breakfast I need to us the disabled toilet, I could not believe the state of it, see the photo of it, I went to your reception & reported it to the same receptionist that had treated us so rudely the night we arrived & I explained about it been covered in caked on tish to which she clearly did not understand what tish was so I had to explain to her that it was pooh, all she could do & say was we have no cleaning staff working today she did not offer myself another toilet to us or even come out from behind the reception desk to look at it, your standards for a people like us are a disgrace as you clearly think that disabled people & there partners will put up with anything, we wont put up with anything or more to the point why should we, we paid the same money for our room as everyone else, before I had my foot amputated I spent 35 + years in construction both as a time served City & Guild Joiner to a Site/Contacts/Projects Manager building hotels, Schools & Hospitals & I have never treated any one in this ill mannered way as your staff treated us & keep a room in such poor state of maintenance or a toilet so dirty,
I think the least you can do is give us our hotel money back along with our fuel costs & offer us free hotel accommodation at another one of your hotels of our choice in the uk to show us this is just a one off,
Again I will ask you how would you feel if you were treated as we have being by yourselves,

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Update by AnnieMedj
Sep 18, 2018 6:57 am EDT

just waiting for a response

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11:14 am EDT
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Days Inn stay at days inn and workers

Hello
We stayed two nights at the Days Inn In Nashville Tn...2460 Music Valley Drive.
When we arrived at the motel..we stood at the counter, no other people in the office, for awhile then a guy walked out with head set on his head talking on his phone...it was not a business call, he was talking in his language, which we could not understand, was not English, and we had eye contact two times and he continued to talk. Then he walked up to the counter asking if we needed help. We said we are wondering cost of a room for two nights again, we had to wait for his reply due to he started talking on his head set again. Never excused himself nor said one moment please. We stayed one night, following morning we were going downstairs for breakfast and three employees, one female and two males were standing three doors down in the hallway and the gal asked if we wanted the room cleaned...my husband said yes but we are going for breakfast and we will be back then u can clean our room. She said ok. We were gone the entire day, returned in the evening to find out our room was NOT cleaned for freshened up...sigh. I went to the counter and a very nice young guy was there. I explained to him what happened and he said that is normal. I asked if I could have a pc of paper to write down for manager, he was kind and sad, it will do no good to complain because he will do nothing about it. He talks to the help and three days later the same problems. I said well if a customer wrote it I am sur he will do something...the guy said no he wont, it has happened too many times. This is so sad. Then when we pulled back the comforter.. between it and the top sheet was a candy bar wrapper...…..
I also noticed the table in the eating area was so flirty and dusty we decided not to eat there. I did email Vince Patal general manager once we got home and guess what..he does NOT care we never heard a word from him. I did email you and the last email we heard nothing. What is going on?
Hope someone will get with us

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Update by Itsonlyme3071
Sep 16, 2018 11:15 am EDT

days inn has not replied back...do they care?

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12:06 am EDT
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Days Inn accommodations sold under false information

Was listed as a room for 5 adults. Called to book and asked to make sure. Arrived at midnight tired and looming to get off road. Asked at front desk again it would accommodate 5 adults. Paid for room only to open door and find 2 full beds. No room for fifth person. Went to desk where they told us to sleep 3 adults in bed. No cots or room for one. So 1 slept on floor. Pillows half the size of a normal pillow and lumpy. Not joking sketchiest hotel i've ever stayed in. Really pissed about the lies to get us here. I will contact corp. Office when we make it home. I beleive it is aganst the law to be misleading to sell your service. So sad days inn used to be a quality hotel.

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Phone numbers

+1 (973) 753-6000 +1 (800) 225-3297 More phone numbers

Website

www.daysinn.com

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