Days Inn
reviews and complaints

Room upon checkin smelled like rotten feet. Was told another room would be available in an hour. After waiting was then told they had no rooms and I had to take the one given in the first place. Was told there would be a fridge in room and there was not. They put an electric air freshener in room and thought this was the only acceptable option. I stay in your hotels too many time to count in a year for work and this is by far the worst experience ever. They did get a fridge but that doesn't make up for the pungent odor I now have to put up with for the next couple nights. Very dissatisfied

A man who is a housekeeper has barged into my room 3 times while i was not dressed and refused to close my door or get out. I have complained everytime about this to the manager yet nothing has been done and i was basically dismissed like well what do you want me to do?! You knock on the dooor announce yourself knock again and announce yourself again. You dont knock on the door and immediately use your key to gain entry before saying anything. Im beyond pissed and i want to file a lawsuit.

Good Evening,
As a proud Canadian I am deeply offended by the half American/half Canadian Flag being flown at your Wallaceburg Ontario location. I find it an absolute disgrace!
Please out of respect have it removed immediately. I cannot believe this would be approved whether its a Corporate location or a franchise. It just isnt right. Its a slap in the face to Canadians.

Thank you,
Janet Walter

Our room was awful. There was mold on the ceiling and it was partially coming down. The mattress was broken and extremely uncomfortable. The lamps on/off switch was broken off and we had to use the plug to turn it on and off. The toilet was broken and continuously was running. When we went down at 10am for breakfast, it was cleaned up and we were ignored when we asked about it.

I've already submitted a few complaints a hopefully this is the right avenue to get some kind of a response! I was overcharged in september by a days inn in lawrenceville georgia i've contacted that marchant on several occasions and so is my bank and I think cannot close the claim without a receipt from hotel which they refused to give me. Can you get me a receipt from the time of my stay and also is it in general practices of your hotel managers to run a debit card for more than the amount approved or without authorization? What is your policy on that? Also the manager and the staff I assume his family they all talk the same we're not helpful at all and trying to compromise or make any kind of resolution in this they were right I was wrong and they would not hear anything else well fact is they're wrong and if this is not resolved some way I am going to report to the better business bureau. I am a gold member and my husband is a silver member with hotels.com we stay in a lot of hotels this has never happened not once in 365 days of a year he probably stays in the hotel 220 of those days myself probably 150 to 200 so this next year none of those days will go to days inn les this matter is resolved call me personally so that I can discuss all the details cuz i'm tired of typing them my phone number is [protected] if I do not answer leave a voicemail and I will call you back thank you very much for your time and attendance to this matter,
Kara beasley
3900 ridgeway dr
Plainview tx 79072
[protected]@gmail.com
[protected]@gmail.com

My wife and I stayed at the Days Inn, Los Angeles Inglewood Manchester Road on the evening of 23rd October 2018. My wife had previously had her passport stolen and we had to leave the free accommodation with relatives to go to the British Consulate in Los Angeles for a temporary one before flying home. We are trying to get recompense from out travel insurance. Unfortunately, the stay was arranged by phone, we received no confirmation from the hotel and when we left we were not given a receipt. The insurance company want this. I have tried to contact the hotel but got no response. Can you help me? Our names are Mr Mrs Longley.

Hello, My name is Terra Habeck.
5/16/16-10/25/16 I stay at the days inn on 3955 empire lane n plymouth Minnesota.
Which is now a (being redone) building has been for almost 2 years. Anyways on 10/25/16 when i was about 7 months pregnant we got a knock on the door from the manager (Chris) saying that we had to leave and we only had like 2 hours, now we are wondering why? Because of black mold & bed bugs! I did have quite a few bed bug bites but the worst part? I was pregnant and i had complications because i was so exposed to all of this, which could have been deadly to my unborn child. I have proof of staying there and paying this whole time from receipts i had them print off. Its taken some time to get those recipts tracked down so its been quite sometime after me staying there. But this is my compromise, i want paid back all the money i spent on this hotel during my stay here because while staying this hotel got condemed and shut down by the health department which should be telling you something because thats not easy do to. And if this isnt paid back in full i will ve filing a lawsuit with my own lawyer representing me.
Thank you.
Terra Habeck
[protected] (cell)

I stayed at the days inn in pine bluff mutilple times, the first time was smooth with no problems, and so was the second time and third no problem with age and I was under the impression that I was old enough to stay that until this last time I tried to check in my room for the 7th and I was denied and they also took the money out of my account even tho I did not get to stay in the room . I've called back to back days . I've asked to speak with the owner of the building but he hasn't been there, but he has made it clear that he is not going to give my money back but my point is if one employee or the company is not going to allow a person under age to stay then don't do it all and I want my mney back because I had to turn around go somewhere else and buy another room . I will be looking for number for somebody higher, and if I have to I will take higher action

On November 5th 2018 .Days Inn of Pittsburgh PA. Committed fraud by taking $104.00 from my bank account. I did not authorize this transaction. When I called all the Days Inn in Pittsburgh the reply I received from all was "I'm sorry there are no records of this being done".This transaction has left a negative balance on my account. My bank statement clearly states "Days Inn" as being the culprit.

We went to days in last Saturday the 3rd November for one night room was nice the around 10pm we heard alot of banging above us then it continued till 12pm then we realised it was dogs in the room above us, it went quiet just after 12pm then at 4am the dogs started again but this time louder and barking which was ridiculous we were both tired but we're awake from 4am we went to reception at 7am but it was locked up so waited until 9am was still locked spoke to a cleaner who said it was closed till 3pm and Gave us a number to call we had a long journey to drive home which wasn't good considering we had been up since 4am, when we got home I phoned to complain the manager offered half refund so was waiting for it, then today I checked my bank and instead of refunding half the money they took another 38 out of my account I phoned and spoke to manager was really annoyed by this time she didn't apologize just said I think I know what I did, I'm not happy at all we have now got to wait another 4or5 working days to have this money back ive never experienced anything like it, this is our first time staying in a days Inn and don't think I will be staying in one again

The days in main parking lot, which also houses a wHite Spot restaurant as pat of the days inn, does not have even one handicapped parking stall. There is one marked spot on the backside of the hotel, quite far away from the hotel. If you park there you must cross a service alley that is nothing more than a rubble of broken pavement. More often than not, there are vagrants and people passed out in the alley. It is not safe on a few different levels!
I have written to the management at the Days iinn in terrace and have received NO response nor action. Others I know have complained also. This is completely unacceptable in this day and age to have no handicapped parking or access to a hotel from the main parking lot.

On November 1st, 2018 the manager of the Days Inn at, 4924 Sunset Road, Charlotte, NC 28269, conformation number 82507EC011164, made a photo copy of my drivers license and credit card upon arrival. The manager would not let me view a room before he registered me in and ran my card. It only took one minute to view the room to discover that the room was very dirty and disgusting. The bathroom smelled of urine and everything in it was black with filth. The room itself was also very nasty with stains everywhere including carpet and bedding.
I now must go through the hassle of cancelling my credit card to avoid fraudulent future charges. The manager told me that it was company policy to make a photo copy of my credit card and drivers license. This is my first experience with any hotel/motel to make a photo copy of anything. This was the dirtiest hotel/motel I have ever seen.
Randy Cameron
1229 York St
London, ON N5W 2V1 Canada
[protected]