Days Inn
reviews and complaints

116$ no phone, no hair dryer, no coffee maker, disgusting room ( see photos) loud domestic disturbances all night, shots fired, bathroom filthy, vents, air condition, mold on ceiling, by far one of the worse rooms I have ever stayed in in all my travels. I held with card wanted to pay cash, they charged my card. So very disappointed in this company. I would not even let my 5 year old take off socks, sleep under sheets or use the bath tub. I cleaned toilet with baby wipes for some sense of feeling it was clean enough to use. I asked for a blow dryer said they would bring one up, never happened. There was no phone to even call down to the desk and no way I was going back down there with all the commotion going on outside my room. My husband stayed up all night due to the disturbances and our safety.

I booked online and was totally disgusted of the room and property. When I got there in Fort Worth, the hotel premises looked like section 8 or druggies lived there. I asked for a refund from the management and they said that no refund ! I didn't even stay there lol. The bed comforter had burn holes in it. The bathroom had drywall damage(cave in) and no toilet paper holder. The room lights didn't work and the carpet was nasty, like nobody vacuum in months. I won't have my dog stay there lol. The outside parking lot had down and out people just hanging out. Some of the cars look like been thru figure 8 race.

My kids and their dad stayed at the days inn in nashville tennesse. They arrived to find their room with stained bed sheets, and holes in the walls. The room looked to not have been cleaned in a very long time. My ex husband complained to the manager who refused to refund their money so they could find a sanitary hotel to stay at. They couldn't afford to pay for another room on top of what they had already paid so they stayed. The first night my girls stayed that they felt like bugs were crawling all over them when they slept. The atmosphere outside the hotel had prostitution, and drug deals taking place next door. They began itching over the duration of their stay, and one of my daughters developed what looks like bed bug bites on her body. When the arrived home from their spring break trip to Tennesse they were still itching. I proceeded to check them and found they were both infested with head lice. I have so far done three treatments on their hair in two days and they are still infested. I have found bugs in there luggage that they traveled with. Now I must completely steralize my entire house and try to combat the after effects of deplorable conditions of your hotel. I will be in contact with the Better Business Beruae. I'm also going be filing a complaint on the website that we booked the trip on. There is no reason why anyone should have to have such an experience on vacation.

My husband and I were sleeping around 330am I woke up because I had something biting my leg I looked and it was a bed bug! Paying almost 100 dollars a night and having to get woke up to bugs biting you not impressed at all with the outcome of my husbands and I stay at days inn. The housekeeping was awful had asked for clean towels that I had to end up going to the office and getting myself

I stayed at Days Inn Hotel Broadway in NYC with my older kids. My son woke up with lots of bed bug bites on his arms and lower shoulder. There were lots of brown speckles all over his sheets, perhaps fecal matter. We moved the beds and found it was filthy, never vacuumed. The office manager would not believe us. We showed her my son's bites and the pictures of the sheets. She sent someone up and because no live bugs were found, she said she has to send in a professional. I'm still waiting to hear from her. I could not stick around on that day for I had an important meeting to attend. I've sent her emails, and now I'm still trying to contact the residential manager. Still nothing.

I stayed at 27644 C-drive N Albion MI 49224

When I checked out the owner of the hotel was standing outside my room. Calling my friends prostitutes. He said he was going to call the police on me. That I had a prostitutes in my room. Said he got complaints after I checked out. Not once did anyone come knock on my door. I am disgusted that my friends which was a wife and husband and myself get called such awful names. I will tell everyone I know that Days inn is so disrespectful

We stayed at this motel for 3 Days. The first night the desk clerk was beating on our door at 1 am asking if we knew who owned a white truck in the parking lot...it was a semi...I was a grandma with 3 kids. The hot tub was dangerously hot. My granddaughter burned her foot checking the temperature. I alerted the desk clerk who told us to leave the pool area. The hot tub remained dangerously hot our entire stay. We were locked out of our room for 45 minutes as the lock didn't work. The toilet didn't flush and overflowed on the floor. The room smelled of cigarette smoke. Our room was not cleaned our entire stay and when we asked for clean towels the manager refused to give us any. We were allowed 3 bath towels for 3 Days and 4 people. We had to go to Walmart and buy bath towels to shower and a plunger before we could use the toilet. These rooms were $118 a night, it was my grandkids Spring Break and our stay was very disappointing. Had some little kid jumped in the hot tub they would have suffered burns and I spent 3 days trying to get the manager to check it...we were not the only ones...no one used it the entire time we were there. The managers response was "some people like it that hot" even though he never checked it. I have never stayed in a motel that cared so little for there guests and were not concerned about safety.

I checked into a days inn one day last week to share an experience with my new girlfriend being that this was our first time being alone, i chose days inn over red roof which was her choice. immediately upon entering the room it smelled like the room has not been occupied. I go downstairs and get ice and batteries for the remote{ i will not repeat the remark the receptionist made but i dont like jokes that are made at the expense of the customer its unprofessional} no ashtray no problem...now what really pissed me off was that {the bed was on the floor} room 289... my guest left. i slept alone only to be waken up by the smoke detector, the receptionist asked me to shut it off but i couldnt get it open. she came but she could not get it open, but she did get it to stop churpping but i couldnt go back to sleep... I cannot take her back to that hotel so either another hotel or a full refund would be appreciated.

The clerk who attended us treated my husband and I like trash.
He was bothered by us asking him an explanation about charges from our bank account that we did not understand. He said we were stepping on him and he was not going to allow anyone to do that. Also he said "I will explain to you guys, we are not stealing money from you." At the end I told him he should not treat customers the way he was talking to us, he replied "maam to late to be arguing about this. We are staying at the Bonita Springs location. We feel like checking out before our due date. We no longer feel comfortable after experiencing this today.

I went for the weekend to watch my son play baseball. I needed the most least expensive room I could find. So I went to Days Inn. There was rat poison behind entertainment center, Dust so thick on furniture I could write my name on it, baseboards were black with dirt, cobwebs hanging from ceiling. Our feet were black from walking on the floor. The furniture was falling apart, TV had limited channels, etc. I was going to leave and go to another motel but everything was booked due to baseball tournaments, and the ones that weren't booked, I could not afford. And they would have charged me a $60 fee for leaving and still charge me for the two nights. I feel I should be remorse's for the entire weekend. I would fire my employees if they cleaned like that. I will be telling everyone I know to never stay there, and will and already have told people in Burl's Tex about my experience.

I made a reservation for April 19-23 in Cedar Rapids Iowa at the days inn. I have a confirmation email stating my price is $54.95 plus tax per night. The next day I receive another email with a significant price change. When I contacted the manager of the hotel to inquire about the change, he informed me that I am not able to receive the initial $54.95 quoted rate even though I have a written confirmation. I would like assistance with resolving this issue in a timely manner.
Thank you. Shellie robertson.

I booked a reservation at the days inn and suites in Orlando for 5nights. I did a combo package with a flight include and spent $1, 909. After I submitted my order and every was accepted, they sent me an email for the days inn and suites in Davenport, Florida which I have no idea where that is. I have booked tickets to Disney world and universal studios in Orlando so I picked the hotel to be in Orlando since it was local. I called orbitz 3 different times on march 21st 2018 and spoke to 3 different people to ask them to switch my location to the one that I originally picked and I have got a hard time. They told me that they could not do anything about it and that is not fair to me especially since I am not getting a rental car and it is not local. I will never book through orbitz again!

We checked into the Days Inn, Amarillo on Friday the 9th of March. We chose this room because they had a pool and hot tub and decent reviews. We arrived and checked in after a very long day of driving. We decided to order room service and grab a quick swim and hot tub before the food arrived. The pool was so freezing it was impossible so my daughter, grandson and I got into the hot tub instead which was a mistake as the hot tub was disgusting and my grandson later got sick. We then returned to the room and no food had arrived so we decided to shower and get dressed. The shower was broken and falling off the wall. You could not regulate the temp, either extremely hot or freezing cold. There were black hairs al over the tub, what appeared to be boogers on the walls. There was something bloody looking and disgusting on the bedspread, crumbs on the floor. It appeared it had not even been cleaned before our arrival. When I asked the manager about this and told her the room was inhabitable, she promptly responded that she had no options because they were totally booked but that she would come up and clean the bathroom. Knowing that we couldn't even take a shower, we asked her for a refund. She then asked us to vacate the property at which time my son in law and I went down to the lobby and asked to speak to the owner. He miraculously was able to find us another room. It is the single most annoying travel experience I have ever had. The management was extremely rude and lied to us.

We have been here for 2 days and starting on day one, we notice that our hotel room phone was not operable. Secondly, when we went to try and take a shower we notice there was no hot water. I went down and notify the attendant at the front desk who said, give it a little time because the hotel was full and everyone was using the hot water, so we waited until 3:00 in the morning and again no hot water. I waited again at 6:00 in the morning, again no hot water for the shower. I immediately notified the front desk who told me they will send out maintenance in the morning. Well no maintenance guy ever showed up, nor did we get housekeeping. we finally managed to stop a maintenance man who was walking on the grounds. He notified the front desk and came back and told us that the water line is being worked on and we would not have any hot water for awhile, and someone should have told us when we checked in. No one did. Since being here we have had to endure the smell of cigarrette smoke when we ask for a non smoking room. Also nearby rooms that are clearly are smoking marijuana. Also, upon check-in our top covers was dirty and smelly. For this to be a non smoking room there is cigarette Burn on the toilet seat and again we complained several times each day and nothing was done. we were told we could not be moved and we would have to wait until we were ready to check out and ask the manager for a discount or a refund. It is the weekend and to get another room at the last minute was not doable. We were told that we could not cancel. we have gone 2 days without a bath and considering the room is very smelly and we did not get room service this is unacceptable for any hotel or motel to treat the guess in this manner. Out of courtesy under the hotel brand, before they started to reserve other rooms for new guess, we should have been given 1st consideration and this particular room 4280 be place out of commission until all repairs were done.
I respectfully ask that Corporate help us to resolve this matter in a timely and fair manner. Thank you
Thank you for your time and consideration respectfully : Paul Yim

My husband and I stayed at this property for 17 nights in late Feb and early March. On five of those days, we received no maid service and no letter apologizing for this. When they do clean, the floor in the room was always filthy. My feet were black 5 mins after a shower. I wiped floor with towels and towels were black. Hallways of hotel filthy. No one cares. Owner arrogant and very rude on last day. Manager (acting manager: Dawn) very nice and promised refund but gave none and failed to get back to me. Laundry room dirty. Breakfast poor quality. Erica and Robin at desk tried hard and were very nice. Brandy (maid) nice but was not our maid. She was good when she did our room once.
This hotel does NOT meet the basic standard of a Days Inn.

An employee by the name of Patel at the Days Inn in ladson, college park, South Carolina was unbelievably rude to me. I had called previously to book a room and did so, but got a call back saying I needed to be there in person due to an issue with my card. I did so, and was "greeted" by Patel, who had left me standing there for 15 minutes and then proceeded to tell me in a very rude manner that my card won't work. I then left to figure out what was going on with my card. There wasn't a problem so I booked the room online successfully and it took $127.53 out of my account. I went inside to let him know, where he ignored me again. When I addressed him he cut me off saying I could not get a room and then helped the customer behind me not allowing for a response. I told him I still had some questions, but he looked at me, ignored me, and proceeded to help another customer.

We spent 2 days here. When we returned to our room. My sister said her suitcase had been moved. She had her manicure and nail polishes, tweezers etc. Stolen. I never thought nothing of it. Till next day when I was in Yuma. My Sterling silver necklace was gone, 3 sets of earrings and my prescription medication was stolen. This has screwed me, because they where a narcotics. Worth alot of money on the streets. If they sold them it could put people in jeopardy. Even kill them on overdose. I can not get any more from my doctor, because they are a controlled prescription. So I have to live in pain for 7 days. Which this could also lead me to a hospital stay. I am discussed at this. These person should be charged if caught and fired. Will never stay here again as staff are not trust worthy.

On March 9th 2018 I did attempt to book a room in the Days Inn Jacksonville Florida:
Type:Debit cardPurchaser:ERNEST VASQUEZ SOTO
Description:CHECKCARD 0307 DAYS INN JACKSONVILLE FL 24801978067036019043993
Merchant category:Lodging - Hotels, Motels, Resorts - not elsewhere classified
Merchant category code:7011
Merchant name:DAYS INN

The Card was swiped and the Vendor said the card was not working however, it was approved and subsequently charged. I did arrange an immediate booking under my spouse card and account, which was accepted:

Type:Debit cardPurchaser:DEANA ANN KELLY SOTO
Description:CHECKCARD 0307 DAYS INN JACKSONVILLE FL 24801978067036019048968
Merchant category:Lodging - Hotels, Motels, Resorts - not elsewhere classified
Merchant category code:7011
Merchant name:DAYS INN

I am seeking to have the duplicate charge removed in the amount of $70.06

Thank You

The employers Kevin and Sandy Patel is cursing the employees out and been very disrespectful toward they employees that is very nun appreciated for them to do wen they have someone working for them in a company that is very known world wide and that is not very appropriate in a place of business and then u is getting ate up by bed bugs every other week and then u have roaches and spiders in the rooms and then u have the front desk people leave and customers have to wait until they return before they can get a room and then the guest b cursed out and b told not to cum back to the moteland then u got a laundry person that cums in around 1030 are 1100 and wen they supposed to be there around 830 are 900 and wen the guest ask for towels they cantget any because they don't have any to get because the laundry person is always on the phone instead of doing her job on the weekends and she just got hired theses are the things that they don't want the company to no about and they don't have no type of respect for they guest are employees that is bad for a company that is very well known word wide and they have a very unique santize pool that is not fit to swim in and the guest be wanting to swim and they can't because they don't have a pool to swim in and they have they dryers catching a fire and it b days before they can get worked on and the employees have to start the laundry because the laundry lady is not there on time wen she is do to work and u have employees checking rooms instead of a head person wen that supposed to b her job to do

We are staying in the days inn in Newport News VA, the people in the room next to us are smoking weed and the whole area and our room included stink. The wall unit is busted and squeaks, there are burn holes and cut marks all through the bedding. I would like a refund. I paid for 2 days and cannot even comfortably be here. It's disgusting.. the room isn't even clean. I feel itchy even being in this room and the fact that people are stinking the whole place up with drugs is awful. The carpets are disgusting, doesn't look like they've been cleaned in a week. Whole place is disgusting.