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Dawlance
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www.dawlance.com.pk
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1.1 64 Reviews

Dawlance Complaints Summary

2 Resolved
62 Unresolved
Our verdict: If considering services from Dawlance with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Dawlance reviews & complaints 64

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ComplaintsBoard
M
8:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dawlance Cooling problem

Our fridge model number "9175 WV LVS"..is not cooling properly.
it makes ice in approx twelve hours and also that ice is not in solid form.even thermostat is set on number 7..we buy it now 22 June 2014 with in week from a center "Madina electronics . Al behbood palaz, wah cantt"Pakistan...so what we have to do ...?
What is the normal time of making good ice..
Because we have dawlance modle 9144 we purchase 10 years before, making very good ice with 3 to 4 hours at thermostat set on number 4 or 5...
So kindly tell us the solution..becauSe we buy the fridge of Dawlance because of its good reputation...
but now this new product disappoint me a lot.
Kindly contact me for solving this issue.
Thanks and regards
Mamoon ur rashid
+[protected]

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A
A
Adnan Ashraf 56117
, US
May 01, 2023 3:22 pm EDT
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Dawlance 9144 low cooling at down side.

Okay cooling at upper side what's problem?

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Abdullahsheikh77
, PK
Jun 03, 2016 3:14 am EDT
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We have been getting back and forth with the repair issues of Dawlence refrigrator. Unfortunately it keeps giving problems. Is there any exchange policy coming up which we can use to get new fridge by trading up the old one if possible.
regards

D
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dr. jawaria Ali khan
, PK
Jul 10, 2014 2:12 am EDT

i suffered from almost the same problem. These dawlance guys are now just making money and not making reliable products. i will never ever go for purchasing their products again. one refrigerator16' purchased and it is not working properly.

ComplaintsBoard
R
7:51 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Dawlance Door rubber

We are purchase dawlance refrigerature
Dated 19 july 2013
Door rubber not magnet working
[protected]
[protected]

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ComplaintsBoard
R
7:15 pm EDT
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Dawlance Washing Machine Moel 8200

Dear Sir,

I have got Dawlance 8200 Washing Machine for last 2 years. This is the 6th time (since machine purchase) i have got the same problem of dryer cover breakage.

Attached you will find the last complaint attending receipt on 17 Mar 2011. After that dryer of said machine still not working. I contacted so many times to concern but
nobody is taking care of my matter & still issue is pending.

Can you take up my issue to resolve that problem for once?

My email address is [protected]@gamil.com

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Reviewer29334
,
Oct 02, 2015 9:39 am EDT

I purchased LVS Dawlance Fridge 9170 in Feb.2015, door rubber dislocate and broken, after many telephonic complaints in Sept.2015, rubber of Fridge is changed in 1st.Oct.2015 but door not close properly and cooling of machine also reduce. I REQUEST TO RETURN MACHINE AND REFUND MY MONEY BECAUSE I AM NOT SATISFIED DAWLANCE REFRIGERATER.

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Mubeen Ashraf
, PK
Jul 01, 2012 10:32 am EDT

Hello My name is Mubeen and i have Dawlance H-Zone. In my city Qila sheikhupura Punjab your office incharge is very care less also your company manager involve in my complain because every one take money and no body take action about your staff. in Qila Sheikhupra Malik Javed is very careless man he do not want to do work his behaviour with coustomer very bad he do not know how can do work .

U
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umair sheikh
, PK
Jul 05, 2014 5:25 pm EDT

sir i have frige i purchase last year after 3 month it not perfect cooling lot of time i call helpline but not responce 27/6/2014 one man in my home check my frige he say i will come tomorrow and give me 600 hundred for home service charges plz help thanks

ComplaintsBoard
S
8:08 am EDT
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Dawlance Split air conditioner

I bought Split air conditioner from Dawlance dealer, After two month problem started in it After compalin Dawlance person come and temorary solved the problem after charging 400 PKR but after 5 month they told that my split AC compressor have been ceased thats why it is not cooling.They replaced compressor free of cost because it was under warranty but after 2 month again problem came in the AC they came and fully serviced the AC after charging 5000 PKR but when they fixed they told me that its compressor again ceased and this time i have to pay 10800 PKR for compressor I paid 10800 Rs and they fixed the AC but after 20 days again problem came in my AC when checked the AC they told me that its compressor again ceased and now again I have to pay again 10800 PKr.Any one please help me for rectifying this problem now I will write in my will that never never purchase Dawlance product they have bad technical support their technician dont know any thing because both time compressor ceased only because of technician fault.
My email address is [protected]@gmail.com

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junaid khan
, US
Jul 22, 2023 6:14 am EDT
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sir i purchased the refrigerator the door rubber was tornoff it is not possible to change in open market can you provide me service

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daddyy
lahore, PK
Jul 17, 2023 11:02 pm EDT
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very high rates to fixing products

B
B
Bagan Khan
, US
Jun 10, 2023 5:27 pm EDT
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2 din se email UAN whatsup plus

Call centre dawalace all employees

In leve no response

Abhe tak koi tacnition nahe Aya na he call ae 24 ghante Ka time dia magar ahahzade leve p han afso in ke Pas amrgency k lea koi employees nahe

Thanks regards meer Bagan khan

Contact [protected]

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F
Flylove
, US
Jun 06, 2023 6:14 pm EDT
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Replace my frigde rubber

M
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Muhammad sarfaraz
Lahore, PK
Mar 15, 2023 1:48 am EDT
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Upper Side Freezer Area working fine 100% ok.

But fridge Area is not Cooling

(i switch off for 10 days but same problem)

Please Come and Fixed this problem as soon as possible.

Thanks in Advance

Address

Statelife Housing society Phase-1

House # 114-E Street # 19

Lahore,Pakistan

Cell [protected]

M-Sarfarz

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K
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Khalid Saleem HYD
, US
Aug 10, 2022 6:34 pm EDT

Dear concern,

My name is Khalid saleem from Hyderabad Pakistan, I bought front load washing machine 4 month ago, since 3 week i sent washing machine to repair center Hyderabad Pakistan. my question is how much time you require to repair you manufactured product..

S
S
Shahnam baig
, PK
Oct 27, 2019 12:54 am EDT

Spinner is not working please contact
Shahnammirza@hotmail.com

Hammad ul islam
Hammad ul islam
Rawalpindi, PK
Oct 07, 2019 7:39 pm EDT

I have my fridge door rubber and the inner light problem. The light is not working and the dispenser hot water tank is not working but the light is still on,

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Nauman Javaid
, US
Sep 15, 2019 8:43 am EDT

Fridge door rabbar & handle damage plz change this rabbar & handle .
My phone num. [protected]
Thanks you soo much my complaint

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M
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Muhammad Fakhar-e-Moosa
, US
Sep 11, 2019 1:23 am EDT

I bought dawlance fridge last year in summer but it has a continuous issue of cooling. I complained about 16 times every time worker from the company visited and did nothing. I am not satisfied with your services and the product.

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