Davis Inotek Instruments / The worst service ever
This company has the worst service ever. I ordered a meter from them about 3 or 4 weeks ago. I paid additional because I wanted fast shipping. After the original confirmation that the order was accepted I did not hear back from them for 2 weeks.
I contacted them and like a miracal they shipped that next day. They did not offer to refund the quick ship money even though they did not quick ship.
after recieving the meter I find out it does not work. I contact the company they tell me the will send out another meter that day over night due to my problems with the original order.
I recieved a e-mail confirmation that my order went out overnight and I would have it the next day. Had my wife stay home from work to recieve the package as we live in a rural area.
The order did not ship overnight they sent it 2nd day not I am out a days pay for my wife to sit home for nothing, now that I have returned the bad meter for over a week and I still have not recieved the money they took out of my account to cover the new meter they shipped untill they got the defective meter back.
When I contact them they are very rude and no one seems to have answers to my questions
Davis Inotek Instruments, LLC
4701 Mount Hope Drive
Baltimore, Maryland 21215
Phone - [protected]
Fax - [protected]