SUBMIT A COMPLAINT

Data usage / data usage

I no use my data but my data keep loading and charging! Can your customer service say can't help me ask me prove i no use. How i goinv to prove? Yesterday 10.30p.m wan call hotline regarding this issue also no people answer. Call somemore charge money. Yesterday see charge rm40..till now already charge rm52!keep charging and charging and i no use also! Really suck service. No people can assist on this! My hand phone show yesterdat my data usage only 1.8mb.. I don no how can i use exceed

Data usage
Data usage
Data usage
Data usage

  • Updated by Tracy yap, Jul 27, 2018

    Please check my call list! After call your hotline complaint is rm0.90 charge, after that no make any call.. Check again charge me rm5.1?is it someone usinv my line or what? Can you all check clearly? Can someone reply me??????? Now i see my phone no is band.. So is it you all settle my case or what? Use tge live chat also no people answer want me wait for operator pick up my case. Is it this is the way u all servicing?

Tr
Jul 27, 2018

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