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Darling Pets / Sick animal sold

1 United States Review updated:

Bought a Long Hair Chihuahua puppy at Darling Pets on Broad St. in Rome Ga, had it a week and took it to a Vet and found it had a heart murmur. Called the pet store to try to work out a refund on the don so that I could keep the dog and have the necessary surgery to fix the problem. The pet store owner said that unless he takes the dog to "his" vet and had it diagnosed he would not refund our money and he would have to keep the dog. I told him that we would have a vet from the University of Tenn @ Knoxville school of veterenary medicine to give a second opinion and perform the surgery and that we would submit both diagnoses and the medical record from the surgery if he would provide a refund. He refused. I will not return the dog to the pet store only to have it put down. The pet store owner said he would give our money back if we would return the dog but he would not allopw us to keep it. The vet stated that the ouppies medical problem was hereditary and that the parents would also have the condition and that the dogs breeders would know that they were supplying defective puppies to pet shops. The puppy is also registered with the CKC and shouldnt be. is there no law to require a pet store to have a dog examined before it is sold? Thank you.

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  • Pu
      19th of Aug, 2009
    0 Votes

    When will people stop buying dogs from pet stores? They sell puppy mill dogs, many of which are not healthy.

    In all fairness, you can't expect the pet store to refund your money and let you keep the dog. Unless your contract includes provisions for a vet examination, they are sold as-is.

    Sorry your puppy has a problem. Don't give the puppy back to the store; you're right, they'll just put it down. But you might as well forget about getting any money out of them. When you buy a puppy, you assume all liability for it. They don't owe for the surgery.

  • Re
      20th of Aug, 2009
    0 Votes

    Never buy a puppy from a pet store! These are puppy mill puppies and they are almost always sick. There are plenty of great purebred puppies and dogs in shelters that desperately need homes. Check and put in the breed you're looking for.

    Sorry you got a sick dog. Please spread the word that dogs shouldn't be bought from pet stores. I hope your baby gets better soon.

  • Sm
      16th of Sep, 2009
    0 Votes

    I am the original poster of this complaint and would like to ammend it to reflect that the Pet Store owner has agreed to compensate us to our satisfaction.

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