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Daraz.pk Customer Service Phone, Email, Contacts

Daraz.pk
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www.daraz.pk
www.daraz.pk

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1.0 563 Reviews

Daraz.pk Complaints Summary

2 Resolved
561 Unresolved
Our verdict: Engaging with Daraz.pk at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Daraz.pk reviews & complaints 563

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Newest Daraz.pk reviews & complaints

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5:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Daraz.pk samsung 48" led tv - payment done, order still not placed and no response from daraz. pk

Dear Board,

I had purchased a Samsung 48 Inch LED TV from daraz.pk on the 2nd of Oct-17 and my payment has also been done but there is no update from daraz and i have been following up with daraz helpline customer service to get the issue resolved but there is no response at all over the query neither has it been resolved. I found the service very pathetic and fraudulent as they are just lingering it on and despite several calls and emails my issue stands the same.

Kindly help me in this regard and my product delivered urgently.

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Pervaa
, PK
Oct 12, 2017 2:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Such situation is really annoying, for the instant need I prefer to go physically. I am the owner of Informative Website

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1:31 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Daraz.pk - They have no return and tracking of a returned product

I have purchased a phone and a doll house from Daraz. Both of the things when received was completely different from the explained features. Phone has no 3G in it when i complaint they removed the advertisement and doll house was too small and damaged too. According to their so called return policy i returned the products very next day. they took a month in...

Read full review of Daraz.pk and 49 comments
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8:12 am EST

Daraz.pk Defective products which don't works but just waste your money

I ordered first time from daraz.pk a hair brush straightener for my wife and was scared too from inside that i might get something else not what they show you on pictures even though i also seen many bad reviews against them online but the deal they had was very cheap as compared with the market so i took a chance and guess what? i was right. They not only sent me a defective piece but the used product which was repaired (as it shows the screws was with scratches and sides were like somebody opened it with screwdriver).

People please be aware not to buy any product from daraz.pk i have wasted my money for nothing on their scam website but you can save it by just keep yourself away from them.

Hope it will be helpful for you all.

Read full review of Daraz.pk and 643 comments
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Faisal Jamil
, US
Feb 07, 2022 12:59 pm EST

I ordered a carpet cleaner brushes 3 quantity! which one of the brush is broken. I asked the seller to return this one or change it the seller said i can't do that .He insulted me and told me to take a discount of Rs 20. I said What are you talking about? I have 400 loss one brush is broken. Kindly, change the or replace it. The seller said Its not available in both options. Please help me to reduce this loss. Next time I will not shopping with daraz.I will never do it, I will never do it and I will never shopping with daraz

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esha farooq
, US
Feb 02, 2020 1:41 am EST

I ordered cover Fx drop liquid highlighter 15ml in celestial color but the seller provided me in candlelight color without informing me about this so that I can change or select any other option when I received parcel the details were given of the same color I ordered when it was opened there was a different product. Seller should send celestial

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Kamran Masood
, PK
Jan 12, 2020 1:11 am EST

My order all charges including delivery are 184 but the delivery man ask 200rupz it's not good thing he iz lair 😡

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Embroz Syed
, US
Jan 01, 2020 1:36 pm EST

I order 1 Child Dressing table but l received incomplete set. Kindly consider because is second time like this. I received. Thanks.

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Faisal yaseen
, PK
Dec 25, 2019 4:26 pm EST

Dear sir,

I want to know the details of shopping done on 3rd-Dec-19, at around 12:30 to 01:00 am at night Through debit card # [protected].
Kindly provide me the complete details including the name of customer & address, contact #, where products have been delivered.
You cooperation will be highly appreciated.

Thank you

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naveed955
, PK
Dec 21, 2019 11:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,
I had ordered some stuff from Daraz.pk for my home use but i received the item broken.
I ask them to refund or do needful but no reply.
Order #[protected]

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waheedmalik67
, US
Dec 08, 2019 12:28 pm EST

AOA, I have just received Oximeter against my Order # [protected] and found it faulty having its clip/spring is displaced, not to hold finger properly/firmly so as to give correct reading. Kindly look into the matter and arrangement may kindly be for the replacement of the same accordingly.

Regards,

Waheed Malik
02.12.2019

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Abdulrehman ali
, PK
Dec 04, 2019 3:39 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I wrote account holder name correct but iban code wrong so what is the step

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waheedmalik67
, US
Dec 02, 2019 5:49 am EST

Hope that he complaint be redressed at the earliest.

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waheedmalik67
, US
Dec 02, 2019 5:48 am EST

Service is good

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Daraz.pk contacts

Phone numbers

16 492 +92 21 111 132 729 More phone numbers

Website

www.daraz.pk

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