Dairy Queen — dq slab cake
Hello i am severley dissatisfied with the purchase of my birthday original slab cake today. I have had a traditional slab cake every year for my birthday and look forward to it. My guests were excited to enjoy a slice and when i cut and served it we were all very much dissapointed that the fudge layer was missing. Your website advertises fudge centre and every time i have purchased original in the past its always had fudge. 50.00 dollars for an ice cream cake thats missing its centre is ridiculous. Im very unhappy and i have a photo of the cake upon request. I want a refund to my account or a free one. This is unacceptable. My entire party will not be reviewing your company well on social media or recommending dq cakes. Its ludacris what the price of a slab is to begin with and even worse when the product is incomplete.
Please respond asap and advise.
Thornhill, ontario, canada
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