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1.1 107 Reviews

DailySale.com Complaints Summary

2 Resolved
94 Unresolved
Our verdict: If considering services from DailySale.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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DailySale.com reviews & complaints 107

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A
2:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

DailySale.com I purchased an apple 6 at&t phone and cricket size 16gb, gray.

Does this mean that I must contact AT&T and use them as a provider? I would like

to use a different Provider, is that possible?

Please advise me as what to do. I would like to use a different carrier if possible.

Thankyou. I am August Cirel My order # [protected] Shipped 8/23/2019

Please contact me by e-mail. [protected]@gmail.com

Would appreciate an reply as soon as possible. Thank you.

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Update by augiemar
Sep 26, 2019 2:52 pm EDT

All I want to know is Do I need to use AT&T as a carrier for my new iApple telephone I just purchased form you.

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K
1:20 pm EDT
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DailySale.com iphone 6

Dailysale cancelled my order so where is my money I want a refund that was supposed to be a gift for my daughter birthday the only money I had $79 now I can't get her anything? Her bday is September 14th only a few days away...if I don't get my refund I will be putting it everywhere that dailysale is a scam! I emailed them about my order and next thing I know it's cancelled and no refund! This is just great now my daughter gets no present for her birthday...nothing at all... Very disappointed

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S
4:59 pm EDT

DailySale.com Smart watch no tracking number

This is the worst place ever to order from. I will let me Facebook friends know not to get Involved with dailysale.com. I will never order again from dailysale.com. first of all you have to email them because they are to cheap to have a phone and a live person to talk to you they want you to email them. Even then it doesn't help. They take your money and dont give you a tracking number. You have no way of knowing where you package is or if you will get it. Their site locked me out after I ordered. My name is sheila James I ordered a smart watch, track it for me please and send me the tracking numbers. Thank you.

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E
3:16 pm EDT

DailySale.com Product not received merchant order id [protected]

I ordered the item on line on the 1st of June 2019.
For some reason it took Amazon Pay until the 11th of Jun 2019 to process my payment method (Master credit card). I don't know why I was not notified Amazon has not processed this in order that I may have taken some action. 10 days seems to be an excess amount of time, for Amazon to have taken approval.

I have not received any information on shipping or invoice information by email. Nor have I have receive the product. I do understand what the delay was with Amazon Pay, and I am very anxious to receive this product.

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J
11:13 am EDT

DailySale.com Samsung pc for $99.99.

In good faith I purchased the Samsung for $99.00. You have my money where is my merchandise. I looked at the cart and there is no computer. I see only 1 item BRAs. I did not order bras I ordered the Chromebook. If you don't get this straighted out by Monday I will join all the other people who have complaints. I really thought this was a reliable company.

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C
11:12 am EDT

DailySale.com Did not receive items

Order # [protected] (may 17 2019) 6-pack cotton bras, 6 piece sheet set x2, opal earrings, outdoor led spotlights x3 order# [protected] (may 11 2019) smart home capture cam, callus remover did not recieve items requesting expected delivery date payment method visa xxxx-3661
Carol browarek
14 sullivan rd
Alden ny 14004
United states
[protected]@aol.com [protected] or [protected]

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T
11:55 pm EDT

DailySale.com Iphone 7, 32g, rose gold

Does not accept the SIM that was put in by AT&T. It says it's not unlocked for that carrier. WTH? I thought I could put in any SIM from my carrier and have it connect to the carrier I've been using, which is the Vesta prepaid through AT&T. I paid too much, and am on a fixed income, so I'd rather not have something that doesn't work. The WiFi, etc. work, but not the phone. It would help to not have to carry separate devices, or be able to transfer the old phone info to the new one.

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D
12:14 pm EDT

DailySale.com Iphone 4 8gb

WE ARE A DISABLED VETERAN HOUSEHOLD. I placed my first order with DailySale.com on April 2, 2019 and used PayPal to purchase a old iPhone 4 8 GB (more than 9 years old) to use for real estate as a "burner phone" to use with a real estate agent to sell my home. I did not want to use my personal phone number, as I am a caregiver for a disabled Veteran and need my personal phone free for emergency use and doctor appointments.

PayPal is supposed to give the customer protection guarantees, that is the only reason I use PayPa! I never received my phone, and my real estate was going "live" on MLS. I went to Walmart to purchase a burner phone, and contacted DailySale by phone (561-870-0016). You cannot leave a voicemail with DailySale, they tell you to email: support@dailysale.com. I asked Daily Sale by email to CANCEL my order on 4/12/2019, as it was stuck with USPS. Never heard from Daily Sale. I then cancelled the order with PayPal.

It was only after I filed a dispute with PayPal did a customer service rep "Vanessa", contacted me to close my case. That they cannot cancel an order after it has been shipped. I had contacted USPS because my order was stuck in Florida for so long, they told me that the package was not actually delivered yet to USPS, only a label had been created. My phone finally arrived two weeks later, after I had purchased another phone and cancelled the order by email.

I spoke to USPS delivery man that the order he put in my mail box had been cancelled. He told me to mark the package, "REFUSED", and put it back in the mailbox for pickup. I did. Vanessa @ DailySale wrote to me after I had refused the package, to not mark "REFUSED" knowing full well I had already followed USPS instructions and they do not pay for returned mail. USPS told me that Daily Sale does not pay for return postage, that their shipping labels are paid for by Daily Sale as "Partial Select Lightweight". Post Office sent me an email that the package was disposed of because DailySale does not pay for return packages.

1. Daily Sale phone number: 561-870-0016 is not managed by real people. No Voicemail allowed, they refer customers to write an email to: support@dailysalecom
2. I contacted Daily Sale by email and did not hear back from anyone. Per USPS, only a label was created, the package was not yet sent to USPS to be mailed. That is why it was stuck in Florida.
3. I filed a complaint with PayPal that I cancelled the order and did not hear back from Daily Sale.
4. I heard back from "Vanessa" of Daily Sale and she tried to intimidate me to "cancel" my PayPal account. Not to send back the package, knowing full well they do not pay for returned packages.
5. I had already been in communication with USPS. They told me package label was created only, package finally arrived two weeks later after I purchased another phone @ Walmart.
6. Received confirmation by USPS that they disposed of the package because vendor does not pay for returned mail, and customer "refused" package, even though USPS advised me to refuse if I cancelled the order prior to receiving the package.

BAD COMPANY! BEWARE!

We are a disabled Veteran household and cannot afford to pay for products never received, and no communication from vendor.

Daily Sale disrespects disabled Veteran households by playing games with the customer.

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M
8:23 pm EST

DailySale.com Samsung galaxy s5 16gb gsm unlocked black

First of all there is no sim card

Second the Charger does not fit the round hole on the phone

The person who filled this order # [protected] signed his name on packing slip
as Ariosse either a J or G after the name.

Also this phone is suppose to be compatible With T Mobile and on the back case it states Verizon 4 G lte?

the order was placed 2/21/19 I received it today 3/7/19 they say they shipped 2/28/19

What do you do not for me I am so upset.
Marlene Lavango
This is not Good Customer Service this was my first time buying from Daily Sale

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Update by Marlene Lavango
Mar 07, 2019 8:25 pm EST

I am so upset with daily sale .No Sim card with phone the wrong charger was sent order #[protected]

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L
11:01 am EST

DailySale.com Not receiving product and being charged

Ordered a pair of bluetooth ear buds. They were billed and paid by me credit card. Never received them and when I emailed them this is response I received. "we are sorry you are not pleased with your purchase please see return instructions below". The only problem is there is nothing to return and no invoice. Looking at their site there is no proof I even ordered it. I only have their charge on my credit card statement. I guess I must dispute with my credit card company. This is a bogus company ripping off the public. How can they continue to operate.

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M
3:09 pm EST

DailySale.com Motorola turbo 2 phone

I am really disappointed in the lack of costumer service here, I received 20 motorola phones that turns out are used and refurbished!
No one is calling me back or emailing me and I need to RETURN them asap...this has cost me a lot of money and I am not happy at all!
[protected], [protected], [protected]-c, [protected], and [protected]
please send RMA's for all these orders to be returned, or I will be filing a report with the better business bureau...really tired of emailing your return department and I am really upset.

thank you,
Millie Saunders
[protected]
[protected]@aol.com

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Update by millie saunders
Jan 27, 2019 3:32 pm EST

when wilI hear from Yves Adrian Romulo regarding my returns?

Update by millie saunders
Jan 27, 2019 3:10 pm EST

when will I hear back?

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J
9:44 pm EST

DailySale.com Peemont genuine white fire opaland diamond cross necklace

I ordered this necklace from you. I got it in mail today. The necklace is bent, and one opal, is crushed to pieces. How does a real opal get crushed ? It doesn't, this necklace is worth about 2.oo. if that. I want my money refunded. 14.00. Julie Doss, 202 W. Sectionline Rd. Apt # 206, Wayne City, Illinois, 62895. Don't try to tell me, its the mails fault. This product, is not what you pictured, as a beautiful cross necklace.

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R
11:36 am EST

DailySale.com Gold french lock earrings

order #[protected] gold french lock earings ordered on 12/17/2018 never received. i also received an iphone4s i havent tried it yet but people are complaining about their buys of i phone. im just not happy i didnt get my wifes earrings for christmas or at all.i request a refund or the earrings as soon as possible.i paid24.00 for them i charged it on my amazon account.

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D
3:07 pm EST

DailySale.com HP chromebook 14 inch screen

I finally received my laptop order today. It was advertised as new with a 75% discount... Wow.
I read the entire website page to make certain it was not refurbished.
It arrived old, used, dirty, greasy and disgusting. I have no idea how anyone could possibly think or advertise it as new. Unfortuneatly, I have been scammed and most probably stuck with it. How sad there are so many crooks in the world... I'm out $156.74
And I thought I did my research on the company.
We don't live too far from their business address... Maybe a day trip is in order.

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P
1:52 pm EST

DailySale.com No response I want refund. Not able to get a rma from you

I received a gold chain on 12-19-18 and tried calling you on 12-19, 12-20, 12-21 and phone is never answered by a live person. I can't find a way to chat with a live person on your website, and my email to support went unanswered. This chain is so paper thin and fragile and not what I expected. I want to return it immediately for a full refund and cannot seem to find a way for someone to help me. order [protected] placed order on 12-2-18 sku 10196-30"
Connie LaVoie

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J
4:11 pm EST

DailySale.com multi gold beaded hoop earrings order number [protected]

i received these earrings in the mail and I did not order them. i would like you to please send me a return shipping label to Jane.[protected]@yahoo.com Thank you! Please rush! I just read numerous complaints about your company on the BBB. Please don't disappoint me I have never had a problem with yA'LL beforef. I just started ordering from ya'll recently and have always enjoyed everything I received from ya'll except I did not order these ugly earrings so i just need a return label, please! Thank you!

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A
8:48 am EST

DailySale.com iphone order number [protected]

Iphone will not turn on and when it did we could not get volume. I would appreciate some quick help in this matter. Thank you. Today is december 5th. I am very disappointedd with your service and i hope you help me to change my mind. I expect a full refund for my phone, but according to your customer service number that you wont answer, you are making me feel like this webside is nothing but cheap merchandise scam. I hope i am wrong. Thank you.

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F
1:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

DailySale.com laptop

have been trying to get a return label for weeks now so i can return the laptop no one ever gets back to me time is running out n 2 days for me to get my refund need help asap item was not as advertised and is broken can't seem to get any answers to the issue i am having please help as soon as you can my time for refund is running out in 2 days why do these sites not respond to their customers

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J
9:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

DailySale.com cell phone

I ordered a cell phone from dailysale.com. waited 3 weeks for delivery, they said that I was going to receive the tracking information but I never received it. And when I turn on the cell phone it has a big pink line on the screen. I tried emailing them, calling them and no one answered. I want my money back. I spend 148.00 These are complete scammers!

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T
4:45 pm EST

DailySale.com order #[protected] and order # [protected]

Order #1
I received the order above which is a cell phone that is defective. There is a 1/4 inch wide line running un and down the screen. Please send return authorization. I have written asking for return authorization but no one has returned my calls or answered my email.

Order #2
I order two S2 Smart Bracelet Fitness Tracker- one red and one black as ell as a warranty. three days after arriving and charging the units for 24 hours. Now they lock up and won't switch screens and battery only last three days. I am asking for return authorization and complete return to include the price of both the two units and the warranties.

I have called the phone number for the company and no one ever responds. I have written email with no response. As I see it my only choice is to send the items to the address for the company without authorization in order the be under their 30 day return limit.

Daily Sale, Inc.
2524 N Andrews Avenue Ext.
Pompano Beach
Florida
United States - [protected]

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DailySale.com Customer Reviews Overview

Dailysale.com is an online shopping platform that offers a wide range of products at discounted prices. The website has received positive reviews from customers who appreciate the convenience of shopping from home and the affordable prices. Customers have praised the website for its user-friendly interface, fast shipping, and excellent customer service. The website offers a variety of products, including electronics, home goods, fashion, and beauty products. Customers have also appreciated the daily deals and flash sales that offer even more savings. Overall, Dailysale.com is a reliable and affordable online shopping destination that has received positive reviews from satisfied customers.

Frequently asked questions (FAQ) about DailySale.com

Expand Collapse all
Is DailySale a legitimate online shopping platform?

DailySale is an online retailer offering discounted products, and while it operates as a legitimate business, customer experiences can vary, with some reporting positive experiences and others citing issues with customer service and product quality.

Can I trust DailySale with my personal information?

DailySale uses secure encryption and payment methods, but as with any online retailer, it is essential to exercise caution when sharing personal information.

What is the product quality like on DailySale?

Product quality on DailySale can be inconsistent, with some customers reporting satisfaction with their purchases and others claiming to have received lower-quality or damaged items.

How reliable is DailySale's shipping process?

Shipping times for DailySale can vary depending on the product and destination, with some customers experiencing delays or issues with package tracking.

Are the discounts on DailySale genuine?

DailySale offers discounts on various products, but it is essential to compare prices with other retailers and consider product quality when assessing the value of the discounts.

Does DailySale have a good reputation?

DailySale's reputation is mixed, with both positive and negative customer reviews, making it important to research individual experiences before making a purchase.

What is DailySale's return policy?

DailySale's return policy allows for returns within 30 days of receiving an order, but some customers have reported difficulties when attempting to return items or request refunds.

Are DailySale's customer reviews trustworthy?

Customer reviews for DailySale are mixed, and it is essential to consider multiple sources when evaluating the overall customer experience.

How responsive is DailySale's customer service?

DailySale's customer service has received mixed reviews, with some customers praising the support they received and others expressing frustration with delayed or unhelpful responses.

Is the DailySale website secure?

The DailySale website uses SSL encryption to protect user information, but it is still crucial to exercise caution when shopping online.

Are there any red flags when shopping on DailySale?

Potential red flags when shopping on DailySale include mixed customer reviews, inconsistent product quality, and varying shipping times.

Does DailySale offer a satisfaction guarantee?

DailySale does not specifically mention a satisfaction guarantee, but they do have a return policy in place for customers who are unhappy with their purchases.

How can I avoid potential issues when shopping on DailySale?

To avoid potential issues, research products and reviews, compare prices with other retailers, and exercise caution when sharing personal information.

Are there any hidden fees when shopping on DailySale?

Some customers have reported encountering unexpected fees, such as shipping and handling fees, when shopping on DailySale.

Can I track my order on DailySale?

DailySale provides tracking information for orders, which can be accessed through their website or by contacting customer service.

Does DailySale offer any promotions or discounts?

DailySale occasionally offers promotions and discounts, which can be found on their website or through email newsletters.

Are there alternative websites to DailySale with better reputations?

There are alternative websites, such as Amazon, eBay, and Walmart, that offer discounted products and have more established reputations in the online retail industry.

Is DailySale an environmentally friendly or sustainable company?

DailySale does not explicitly promote itself as an environmentally friendly or sustainable company, so it is essential to consider the impact of the products and the company's practices on the environment.

Do products on DailySale come with warranties or guarantees?

Some products on DailySale may come with warranties or guarantees, but it is important to read product descriptions and contact customer service if you have any questions about specific items.

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DailySale.com contacts

Phone number

+1 (561) 870-0016

Website

www.dailysale.com

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