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D-Link / Gving wrong information to Customer

1 Singapore
Contact information:

I bought one wireless adapter "D-Link Wireless 108G DWA-120" from InforCom Technologies, Funan DigitaLife Mall. When I installed the driver on Windows 2008 R2 64bits, I got problem. The installation has been succeed but I got the following error in Event Viewer.

Faulting application name: AirPlusCFG.exe, version

So, I mailed to them and got the reply after I ping-ed them second time.

Case ID: DRS150386

Dear Customer,

The DWA-120 is not compatible with your Windows 2008 R2 64 Bits Operating System since we don't have drivers for it. The only compatible Operating System for the DWA-120 are Windows XP, Windows 2000, Windows 98 & Windows Vista 32 Bits.


{name here}

D-Link Technical Support

I can't believe that D-Link "Official" support is giving very wrong information to the Customers. Just say they don't know if they don't really know. I'm fine but now, they are giving me wrong information.

1. The DWA-120 is compatible with Windows 2008 R2. It's just that you need to install Wireless Service from the Features Wizard of Server Manager.

2. It supports Vista 64 bits.

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