CyberDefender — SCAM and illegal practices
Cyberdefender operates by threatening and abusing customers over the phone., If you call to inquire about the product, they will end up getting your credit card (since they say they cannot answer questions w/o a valid cc) however, they assure you that it will not be used for charges. Before you know it, they sign you up for a $269 program that you dfo NOT need. Their techs barely speak English, they are at the most an entry level tech that has to be looking at books and searching the net. You can actualy hear them do that. As most Middle Eastern or Indu businessmen, they allways answer you "NO PROBLEM, SIR" I am siock of hearing that when they do not know what they are doing.
In addition, my CC ws charged multiple timers. Cyberdefender declined to reimburse my money. However, I had everything documented, contacted my CC company and they ruled in my favor and refunded my money.
More persons need to complain and send emails on a regular basis to them and to the FTC (Federal Trade Comission) in order to shut them down.
They are ripoff artists with no scruples. All they care is to take your money.
Regarding the software...BEWARE. The software is infected and it creates regular problems in order for you to contact them. Once you do that they steal information from your computer. If you should have a remote session with them, be sure to monitor it, and if you notice something that you do not trust. DISCONNECT them from your computer. They are physhing for accounts and pertinent info that can help them make more money.
For those that cannot uninstal cyberdefender. I will post a way to delete it. I forgoy how I did it since it was a long time ago. I wrote this because they have thenerves to contact me and try to sell me the product.
I do not need sucj product.
My wife was suckered into buying it. I am partner in one of the larges RMS (remote monitoring services) and we take care of over 3500 large corporations. What Cyberdefender does is illegal, it is a SCAM and they should be stoped.
They operate out of India, but their corporate HQ are based out of California.
I do know that previous versions of CyberDefender were known to the virus community as being malicious.
If you can, cancell your contract with them. It is not worth it to risk your computer.
Be aware, they are a MAJOR SCAM. If these were the 20's, they would qualify as a GANGSTER organization.
Lets all try to bring them DOWN, They do not deserve anybodys business.
Write your local DA and let them know what they are and what they are doing. If all of us do that, I am sure we will be able to terminate them.
Please, get organized and lets do everything LEGAL within our power to STOP THEM.
More CyberDefender Complaints & Reviews
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