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CyberDefenderSCAM and illegal practices

1
B Review updated:

Cyberdefender operates by threatening and abusing customers over the phone., If you call to inquire about the product, they will end up getting your credit card (since they say they cannot answer questions w/o a valid cc) however, they assure you that it will not be used for charges. Before you know it, they sign you up for a $269 program that you dfo NOT need. Their techs barely speak English, they are at the most an entry level tech that has to be looking at books and searching the net. You can actualy hear them do that. As most Middle Eastern or Indu businessmen, they allways answer you "NO PROBLEM, SIR" I am siock of hearing that when they do not know what they are doing.
In addition, my CC ws charged multiple timers. Cyberdefender declined to reimburse my money. However, I had everything documented, contacted my CC company and they ruled in my favor and refunded my money.

More persons need to complain and send emails on a regular basis to them and to the FTC (Federal Trade Comission) in order to shut them down.
They are ripoff artists with no scruples. All they care is to take your money.

Regarding the software...BEWARE. The software is infected and it creates regular problems in order for you to contact them. Once you do that they steal information from your computer. If you should have a remote session with them, be sure to monitor it, and if you notice something that you do not trust. DISCONNECT them from your computer. They are physhing for accounts and pertinent info that can help them make more money.

For those that cannot uninstal cyberdefender. I will post a way to delete it. I forgoy how I did it since it was a long time ago. I wrote this because they have thenerves to contact me and try to sell me the product.
I do not need sucj product.
My wife was suckered into buying it. I am partner in one of the larges RMS (remote monitoring services) and we take care of over 3500 large corporations. What Cyberdefender does is illegal, it is a SCAM and they should be stoped.
They operate out of India, but their corporate HQ are based out of California.
I do know that previous versions of CyberDefender were known to the virus community as being malicious.
If you can, cancell your contract with them. It is not worth it to risk your computer.

Be aware, they are a MAJOR SCAM. If these were the 20's, they would qualify as a GANGSTER organization.

Lets all try to bring them DOWN, They do not deserve anybodys business.

Write your local DA and let them know what they are and what they are doing. If all of us do that, I am sure we will be able to terminate them.

Please, get organized and lets do everything LEGAL within our power to STOP THEM.

Responses

  • I
      Jan 21, 2010

    We purchased the program and it has been a headache since it has been installed. We got a porno website we did not visit after being in YOU TUBE.
    Trying to get their assistance is like trying to take a lollipop from a three year old child IMPOSSIBLE. They speak broken english and are extremely rude on the phone. They do not listen and tried to give you the runner-up.
    I will NOT recommend this program to any human being.

    0 Votes
  •   May 25, 2010

    On behalf of CyberDefender Corporation, we apologize for any inconvenience you may have encountered with our products and services. We are dedicated to giving our customers an optimum experience, and would be happy to work with you to solve any difficulties with your refund. Please feel free to contact our corporate headquarters at [protected] or email us at supportATcyberdefender.com.

    0 Votes
  • C
      May 28, 2010

    You are dedicated to giving your customers a SHAFT UP THEIR [censor], you son-of-a-[censor]!!

    On behalf of the people you have scammed, I would like to hear about some one going to the place where you do your scamming and mop the floor with you all!

    0 Votes
  •   May 31, 2010

    I'm not a "son" of anything, sir. Actually I'm a Christian grandmother.

    Screaming obscenities and insults and threatening physical harm to perfect strangers are not the way to make an effective case proving that you were injured somehow. If you aren't satisfied with our company's products or services, you can simply call the helpline and get a refund.

    Again, on behalf of CyberDefender Corporation, we apologize for any inconvenience you may have encountered with our products and services. We are dedicated to giving our customers an optimum experience, and would be happy to work with you to solve any difficulties with your refund. Please feel free to contact our corporate headquarters at [protected] or email us at supportATcyberdefender.com.

    0 Votes
  • M
      Jul 17, 2010

    I too was taken in by the Cyberdefender scams. I never had so many problems on my computer until I ordered their service. Not only did they mess up my computer royally, they "had a glitch" in their system, charged my card the first $249.oo, later charged another $50.00 which caused insufficient funds fees to come out of my account that ended up costing me $204. that I cannot afford. When contacted they only want to refund me $170.00 saying they had to charge me the one time use fee of $129.00 When I was actually supposed to be paying a yearly fee when I paid the 299.00 Yes, I was stupid, but I hope this helps someone else make the right decision and NOT subscribe to their service.

    0 Votes

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