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1.0 12 Reviews

CWI Maintenance Complaints Summary

0 Resolved
12 Unresolved
Our verdict: Engaging with CWI Maintenance at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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CWI Maintenance reviews & complaints 12

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2:57 pm EDT

CWI Maintenance Non-payment

CWI hired our plumbing business to go on an after hours/emergency call to one of their clients, Walmart #656 on October of 2019. We have completed a few jobs for them in the past and though it took a very long time to get paid we still decided to take this job. After nine months, several by mail invoicing, collection letters, emails, and phone calls we have sent this account to collections. Since then we have heard from several other contractors that they will not work with CWI or their affiliate, Coal construction because of the issue of non payment. As of now they owe us nearly $700 including late fee's.

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J
11:48 am EDT

CWI Maintenance Construction / maintenance

If you get called by these people do not do work for them. This company is the worst. The owner doesn't pay all of his contractors. Treats people like crap. I've read other reports on here about propositioning his employees. Money for... Favors. Any corporation that does business with this company will never get a dime of my money.
Cwi maintenance
Gm maintenance
Tx construction
Storm front construction
Hillside construction
National maintenance
The list goes on and on. He has like 15 different companies that do business under the same roof.

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K
2:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

CWI Maintenance non payment

On December 10 I was contacted by CWI to do a repair at the Hardees in Newberry South Carolina the repair was done and invoicing was sent in actually called to let them know that it was sitting there make sure it was there on a recorded line and was told by Miss Melissa yup it is here now miraculously Miss Melissa doesn't know who we are Miss Kendria who is the dispatcher please dispatcher when it gets hot in the kitchen but on December 10 she was calling me on a recorded line asking if I was going to be able to do the repairs and get to them In a timely manner now I have tried to correspond with them and miraculously they do not know who I am now they are not answering the phone and we still have not received payment we are filing suit and we are actually actually planning a trip to Florida to be met by other contractors that were not paid and employees that were not played either we plan to pick it and I have sent every corporate office and will continue to do so faxes every week until CWI is stopped and just so you know they change their name and open up another company.

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9:07 am EST

CWI Maintenance failed to pay

these people are very rude when they answer, they do not pay the contractors, we completed a job for target. they claimed a check was mail weeks ago. they refuse to answer every time we call and ask for accounting. we are now demanding the payment and we will file a complaint with the customer, bbb, and now the local authorities for theft of services.

they have several names they go by; Brutus construction is one of them.

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Terry White
, US
Sep 15, 2020 7:43 pm EDT

I got a call from them today to pump a septic at a dollar general. asking if we accept payment 4-6 weeks with alot of attachments to fill out...
Im so glad I check this out... also going by the name steel city repairs phone [protected]

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Father And Son Team Handyman
, US
Feb 18, 2020 11:23 am EST

They also go by steel city repair here in Michigan where they have ripped me off as much too

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H
9:55 am EDT

CWI Maintenance subcontracted

I was subbed out by this company, it's the worst place in the world to ever do business with. They have the most unprofessional business platform I ever encountered. Negative language, refusal to pay. I had to threaten the owners of other companies with liens, just to get a response from CWI corporate. I mean it's should be agaisnt the law for this company to even exist. I have 90 day invoice signed off by reputable companies such as; Walgreens, Lenscrafters, where works were performed. CWI has still not paid. It's a scam, and somebody needs to be held responsible for the time lose and wages other companies invest, after being subs out through this company and never recieves compensation. They promise a 30- 45 day pay on invoices. I was constantly called and asked for updates on job completion. When Jobs is finally completed, they will not contact you again, until 5 days prior due date of previous invoices. If you refuse their work order, they will not pay you for worked performed previously. It's like they punish you for not working for free. They are relatively small invoices, but small invoices is how small businesses grow. They are basically stealing from small businesses. The work I've done for this company is qualified, professional, workmanship. I've been in business over 25yrs and I have never encountered anything like this before in my life. Just read the reviews. Don't take my word for it.

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11:55 pm EDT

CWI Maintenance non payment for completed work

I've completed two different projects for them was asked to wait 45 to 60 days for payment and its been well over that time frame and still haven't received anything these are two separate work orders that I at my own expense had to leave town driving a great distance to these jobs when contacting their office the lady on the phone acted as if I didn't need to be calling and that she would have to get back to me but didn't need my number to do so. Extremely unprofessional and very rude. I've done contract work for 10 years and have never dealt with this type of unprofessional behavior. This is payment that feeds my family and I take that very seriously and intend on getting all I dishes out to complete these jobs. Out of pocket I furnished materials and everything else to complete these jobs

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T
11:27 pm EDT

CWI Maintenance how to get them caught?

I received a call today from someone with a Florida number. She said their company name was Backwoods Repairs. Then asked if I could take care of a service call at a nearby Walgreen's. She mention it usually took up to 60 days to get paid. But because I was a new vendor and responding so quickly they could make it 30-45 days. Something wasn't sitting right but the store was 5 mins from my place so I agreed but told her my rate would be much hire because of the wait. I went, called in while in the parking lot. Met the Walgreen's manager, took pictures and then told the manager I'd be back to make the repair. I didn't call Backwoods but they called me. I told them what I found and then she said to make sure my estimate was turned in within 24-48 hrs. I'm dealing with a craigslist scammer right now so I'm on edge already. The email attachments were enough to make me look into the company. Backwoods of Charlotte doesn't exist . I looked up the second address on google map and found CWI. So this happen today I've called the Walgreen's manager she's calling me tomorrow. CWI / Backwoods is still waiting on my estimate. What can I do to jam these people up.

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5:20 pm EDT

CWI Maintenance unethical behaviour

We had a call from a woman from this company, she was very rude, Apparently, she was trying to reach a Plumbing company that is no longer in service as the owner has retired, She went on to state that we were trying to sell ourselfs under two different company's ( which we weren't ) and that not everybody wanted to use our company etc.. had she not went into a tirade about it and given me a chance to speak I would have told her that the former company had retired and that the son in law now ran his own company franchise and we were not affiliated with the former. Very rude and hung up before I could even tell her the difference. The number was 1-386-873-4859

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Timothy Vinsant
, US
Aug 12, 2019 6:49 pm EDT

I’m sorry to hear about your bad experience. I just bought the company this past month, my name is, Timothy Vinsant and I am the NEW Owner of our company. We would like to know how we can help take care of your needs. Please feel free to reach out to me personally to take care of this matter once and for all. You can reach me at any time at [protected]. Please allow me to help. Thanks so much.

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N
3:01 pm EDT

CWI Maintenance never paid for plumbing work we did at walmart

On June 19, 2019 a representative called from a company they said was Hillside Construction. The representative from this Hillside Construction asked if we would go to Walmart in West Columbia, SC and make Plumbing repairs. I got suspicious because we never received any paperwork. I Googled Hillside Construction and found many complaints for company called CWI in DeLand Florida. Please be aware we were never paid for the repairs. It is all a scam.

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2:43 pm EDT

CWI Maintenance solution for company not paying up

I've had to go through numerous channels and talk to the powers that be working the state of florida (Even my state legislature). If you are a contractor and have not recieved payment for services you've provided stores through cwi or any of the other names they go by I strongly urge you to call the florida department of business and professional regulations. I personally am one of the numerous employees the owner james parish chose not to pay, unfortunately they're unable to help me. However they did tell me they can only help companies that have disputes directly with contractors. On the flip side of that i've used the state legislature in the past when the lesser channels failed to follow through with their obligations to child support so I have full confidence that it will be handled. But all of you contractors i'm telling you to call the fl dept of business and professional regulations at [protected]. Share the info with anyone you know who's had bad dealings with that company. Copy and paste this to contraire websites and blogs. I know theres allot of contractors that never recieved payment because i've taken several of those calls and was forced to make up a name and lie to yas. They get your paperwork and photos all 15 times they have you send it. James parish feels he's above it all and can treat people however he feels fit. He's a disgusting pervert with a pathetic attitude and rechid behavioral instincts. Considering he was dishonorably discharged from the u. S marines I wouldn't be surprised if it was because how much of a mental case he is. I mean this man doesn't only sexually harass and proposition "big titty" women but he's physically abusive to others. Let's not leave out his financial negelegance behavior. Please everyone of you contractors that have eaten dirt because of this [censor] please call that number. Again it's the fl. Department of business and professional regulations [protected]. I have no doubt that a class action suit is a good option. Former employees like myself as well.

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Update by Spillingyourbeans
Jul 24, 2017 8:12 pm EDT

I've never had a wise working experience in my life. I've called the house of Representatives, commissioner, labor and wage department and the couldn't hellp. So I called the department of business and professional regulations whom suggest and contractor with issues with this company call them. If you like myself or any of the other countless employees whom did not recieved pay for their 60 hour a week plus paychecks or were sexually harasses some even propositioned by this pig owner James Parish well I asked still waiting on calls from the mayor and it state legislature. I called them in the later afternoon today so I'm sure it will be a couple days. It's pathetic that sorry [censor] is rolling in scam money but doesn't give 2 craps about the families we have to feed and support or thee bills we have to pay. I've also got an appointment with s Florida bar referred attorney this Thursday. So ex employees stay tuned, contractors call thee Florida department of business and professional regulations.

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George or Jody Mattena
, US
Jun 30, 2020 3:00 pm EDT

CWI hired our plumbing business to go on an after hours/emergency call to one of their clients, Walmart #656 on October of 2019. We have completed a few jobs for them in the past and though it took a very long time to get paid we still decided to take this job. After nine months, several by mail invoicing, collection letters, emails, and phone calls we have sent this account to collections. Since then we have heard from several other contractors that they will not work with CWI or their affiliate, Coal construction because of the issue of non payment. As of now they owe us nearly $700 including late fee's.

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N
8:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CWI Maintenance unprofessional, foul mouthed, disgusting, dirty place

I have gone to this so called "company" twice". I was seeking employment and was told on three different occasions to come in and they will test me. Well, I went twice and twice I was told to come back. Although the second time I went in, james parrish, who is the owner of this rip off company, was on the phone screaming at the top of his fat lungs calling someone a #### on the phone. The employees are scared to death of this unprofessional low life. I just called yet again, out of amusement to see what the response this time would be and the owner, james parrish stated the position has been filled.

I would not work at this company if they paid me top top dollar. The reviews posted from contractors all say that this pos does not pay them. Why are they not out of business?... I have also posted on bbb.

This company needs to be shut down!

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10:30 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

CWI Maintenance - does not pay contractors

We did work in Henderson NC for a payless store, store number 4648 located at 1522 Dabney Dr, through Hillside/Cwi. The work order was to replace eight tiles for water damage, which we did, we then noticed 2 more that were slightly damaged and wanted them to match (out of courtesy of our company) we painted those two, this was not on the work order it wa...

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