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1.4 3351 Reviews

CVS Complaints Summary

283 Resolved
3043 Unresolved
Our verdict: If considering services from CVS with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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CVS reviews & complaints 3351

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M
9:56 pm EDT

CVS customer service

I have visited Cvs 3847 on smoky park hwy several times and the store manager and two female employees are always rude. I feel that this store is no a respectful store and I plan on going to somewhere else. How can customers be ignored and talked to by this establishment? I will continue to use the drive thru window for my scripts I need filled but I am not planning on returning back inside. Thank you!

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10:13 pm EDT

CVS service provider

I just left with the promise of never to return again. I have been a loyal customer for over 10 years +. I purchased close to 100.00 of products today and a mis-marked item was rung up incorrectly at the the register. The associate assisted me and discovered that it was a store error but assured me they would make it right. At the register that associate was rude and obnoxious and stated I would have to wait 30 minutes for a manager to return. Then I was told my coupons would not be honored. The was cvs in Rosemead ca and my number is [protected], so you can confirm my loyalty and be assured I will NEVER be back!

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S
2:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS pharmacy

Thanks CVS pharmacy in columbia, Pa for dropping the ball yet again! Today after my father had surgery, we picked up his antibiotic. We get home and I inspected the pills and instructions as I always do. Then I pull the insert about the medicine out of the bag. Well what do you know, it's not for the medicine we received. Thank god, we received the proper medication, however, I need these sheets to know possible drug interactions and side effects. My parents receive all of their maintenance drugs by mail order, thank god, so it's super important to have information on drugs that must be taken on the fly. Thanks for making a caregivers job more difficult. You will not be seeing my family or their money again. I really hope that the person who is taking latuda isn't a first time user, the side effects are insane!

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Update by Sinica
Jun 01, 2018 3:01 pm EDT

And yes, I called the store to let them know of yet another disappointing visit. Pharmacy manager is on vacation. I talked to the pharmacists. She said she was sorry and that was it. Thanks for nothing.

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7:15 pm EDT
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CVS returns

I have been a customer of CVS for years.I believe a rude cashier named Courtney at Wheeling natl road CVS might have flagged me for complaining about a return going back on my husband's credit card, and not being able to just get store credit. Courtney was snippy to me when complaining. The next day I went to make return and was denied, this has never happened in all the years I have been shopping at CVS. No customer should be treated like this, I always loved CVS and spend so much money there. We get our families prescriptions, I also shop there nonstop. Can you please send me the reason why this happened to me? I called the number on the receipt and the man couldn't give me any information about why I was denied and was very rude to me after I asked too many questions. I'm shocked and so upset, I am going to stop shopping at this store and remove my families scripts as well. My husband is a police chief and we are a great family, now we have been humiliated by CVS for no reason.

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D
8:45 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CVS pharmacist

Good morning. My name is [replaced] and I work for the State of CT and have CVS Caremark services (ID [replaced]). I transferred my pharmacy services to Suburban Pharmacy in West Hartford because it felt much more personal than the mail order and was much more accessible, especially when I was given a prescription for a time-limited medication. CVS has just bought them out and I had to pick up my first prescription there. To begin with it was quite difficult just to find their telephone number. There were no refills left on my medication, Cimetidine, so I had to call my prescriber as well. When I arrived at the pharmacy to pick up the medication, the person said that it was "out of stock" and to check back. I explained that I was going on vacation and would come back in about 8 days and asked that they keep it for me and call me when it was ready. There was no call. I returned to the pharmacy and was told again it is "out of stock". When I asked what that meant, the person at the register asked the pharmacist what to say. The pharmacist yelled out that it is "over the counter" and you can simply buy it. I said that I would rather use my prescription to fill it and she said that I could go down the street to another CVS and fill it there. "They should do it; they are friendly". All of this direction was given me from behind the counter. I came back to work appalled and now without my medication for GERD for 11 days. This is nothing life-threatening but my symptoms of GERD are quite painful. I am so frustrated with the attitude. I called the CVS Caremark toll number for the pharmacy to see if they had the Cimetidine in stock and could send it. I was told it would take "too long" and this very helpful person called a pharmacy close to my work to see if they had it in stock. It seems that they did have it in stock, according to the person on the telephone, but they would need to call the initial pharmacy which received the prescription "to see if it would be all right to fill it". I was told that I would be called at home when the prescription debacle was straightened out and could be filled. I received no telephone call so I called the pharmacy near my work on Blue Hills Avenue in Hartford. They had no record of any of this and did not have the Cimetidine in stock. They agreed to order it and hopefully it will be ready today after three PM. So, today I plan to fast to avoid having stomach distress. This was all very annoying and humiliating for me. To make all of this worse, I receive a letter from CVS in the mail last night that starts with "Welcome to our CVS Pharmacy family!". I was flabbergasted by the irony of receiving this letter after having this horrific experience with the CVS family. I am a therapist and family issues can be horrendous and it appears that I am living the role of the "identified patient" within my "CVS family". I felt like I was doing exactly what was expected of me, calling ahead for a prescription refill, being patient repeatedly with CVS staff and the end result is that I have been about 12 days without my medication and the solution is "You can just buy it over the counter". This is incredibly frustrating for me. Obviously, I am pushing for you to do the right thing and I will never buy tis medication over the counter in hopes that you will eventually do the right thing. I sincerely hope that my CVS family will respond to my complaint in a timely manner. Thank you. Please respond to [removed]. Also, would you please inform me if I am able to use the Walgreen's Pharmacy right next door to the CVS Pharmacy with the same co-pay amounts and the same 90 day refill options for all of my medications? The Walgreens is at 324 N Main St, West Hartford, CT. Thanks.

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D
9:51 am EDT

CVS customer service… rude

Customer service… Rude. I was just at the CVS on seminal Boulevard and I was helped by Ronald and he was the rudest person ever. If he doesn't like his job why is he there? I didn't have my CVS card because I am here visiting very sick family member and quite frankly my mind is Preoccupied. I provided a coupon that I really wanted to use but I didn't have my CVS card and he rudely said that the number that I typed in didn't match the coupon. I understand that it's got a match but the way he's went about it was so rude that it was uncalled for I even said sorry for making your job harder. For the future think about what someone might be going through before you judge or act rudely to them. Ronald!

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R
8:27 pm EDT
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CVS they sold me an expired medicine

I have bought a vitamin last Oct 2017 when I was visiting New York, Long Island and discovered that it was expired long before the date of my purchase .
This vitamin should have given me immunity from cold and I was used to take it when it was expired It was not being effective and therefore coughs serveral colds last winter when I was reading on the box I discovered that it has been expired . I am contacting my lawyer for advisory about this issue
Thank you waiting for your feedback

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C
8:05 pm EDT

CVS pharmacy

Moved into Saint Petersburg Florida, 5 years ago...one prescription that's been the same for the last five years... they can't seem to ever have it on hand... sometimes the doctors office has to cancel the order, and I'm stuck running around... to find it at other pharmacies across the county...Monday the dr faxes it in...Wednesday I call to check... saying hello it's Memorial Day weekend...coming up, drs going to be away, the office isn't going to be able to transfer it to another Pharmacy...don't ya think you should have called me.. to say it's going to be a problem... Nothing is ever their fault...in the 5 years ... I've had to have the medicine transferred to somewhere else ten times...so I keep asking myself ... why do I still use them?..cause I'm lazy... and cvs is around the corner... but seriously just how convenient... is it really?. If twice a year... I have to run all over the county?.. and have an argument ...my brother use to be a district manager for CVS, thank god he's not there anymore ...and I sure wish Caremark, NYSHIP... would use Walgreens to manage our drug program.

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S
7:19 pm EDT

CVS photo department

It's a shame that I can't go there and print out pictures in private. The whole fricken store can see all my photos as my back is facing them and my pictures are on display for the whole world to see.. Not only that but the screen is big that even if I try to hide them with my hand you can't.. Why you ask because me and my private pictures are on display. Why wouldn't the designer of the store think about privacy when doing the store that way. Please fix that. I know i'm not v the only person who feels that way. More people would go to store to print thier photos if they know that thier privacy meant something to you people. Good that angers me, but I know my voice will not be heard. This letter won't even be read in sure. So this is a waste of good damn time! That [censored] who did the store should be put in the desert by his or her self till they can actually design a layout of a store that thinks about the people instead of rushing a job thats that's no good in the end.

Thank you and have a good day now.

Sarah watson
Seffner, fl

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M
7:02 pm EDT

CVS service at pharmacy in deer park texas

I went in person to pick up my son's prescription that was sent yesterday and was told they did not have it ready. Called ahead to make sure prescriptions were ready and was told it was ready for pick up. When I came to pick up they messed up on name was told to drive around several times till the name would get corrected. Pharmacy tech was rude and expected me to continue driving until they corrected mistake?!

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6:42 pm EDT
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CVS partial refund

At approximately 8:05 am on Tuesday, May 22, 2018, I purchased a pair of reading glasses for $21.40. I paid with my debit card. Throughout my day at work I noticed that they were not strong enough. The trash (with my CVS receipt) at my job had already been emptied by the time I decided that I needed to return them for a stronger pair. I returned to the store at approximately 7:30pm. As I entered the store, the Manager, Chris, was at the front register. I explained the aforementioned scenario and asked if he could look up my purchase. Chris replied, "Yes, you may go and get the pair you need while I look up that information." I ended up selecting a pair that was $37.45, which I was prepared to pay the $16.05 difference. However, when the cashier rang up my purchase, $21.40 was taken from my debit card. I questioned why I was only given $16.05 credit when I paid $21.40. Chris seemed puzzled but said, "when items have been on sale in the past 2 or 3 weeks and returned without a receipt, it is their policy to return the lower price. I asked for my money back. I was given a CVS card with only $16.05 credit. Chris said that according to store policy, that was all he could do. They profited $5.35 and I have no glasses.I paid $21.40 and I should have been given $21.40 credit towards my $37.45 purchase. In addition, my bank records will reflect that I paid $21.40 and not $16.05. Chris gave me a CVS card with $16.05, but I am entitled to the remaining $5.35. The principal of this matter is what I have an issue with; I want a full refund of $21.40.

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Update by Pacquitta
May 23, 2018 7:39 pm EDT

They were not on sale when I purchased them that morning, nor were they on sale when I exchange them that same day.

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ED123*****
, US
Jun 05, 2018 11:59 am EDT

DOLLAR TREE HAS READING GLASSES FOR A DOLLAR!

THEY ARE GREAT! EXCELLENT QUALLITY!

I BOUGHT 3 PAIRS!,

I USE 2 PAIRS FOR READING

I USED THE TEMPLES FROM I PAIR TO REPLACE THE TEMPLES ON MY FAVORITE PAIR OF METAL FRAMES GLASSES!

I HAVE REPLACED THE TEMPLE(SIDE PIECES ) ON MY PRESCRIPTION GLASSES MANY TIMES IN THE 18 YEARS, I HAVE HAD
THESE FRAMES(REPLACED THE LENSES MANY TIMES).
THE DOLLAR TREE TEMPLES ARE THE STRONGEST AND BEST TEMPLES, I HAVE EVER SEEN!
THATS WHY DOLLAR TREE IS MY FAVORITE STORE!

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L
7:31 am EDT

CVS pharmacy

I've been going to the CVS Pharmacy for years. Never any problems, the last 2 month have been a living hell there. New staff is nasty and screw up the prescriptions every time I go in. I went to pickup a prescription, and they never filled it because they said it was to expensive. Never called me to tell me. All the customers are complaining ever time I go there. What the hell is going on there. I wouldn't recommend Rt. 516 CVS to anyone!

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4:09 am EDT
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CVS customer service

I have been shopping at 3847 cvs in asheville nc for years and the last several times there has been a very uncomfortable experience. The manager daniel is very dispectful and rude. I have heard him speaking to his employees and others without respect. Some of the employees there are also very unfriendly. I asked them to help me find a product and they told me they didnt have time. The pharmacy there is good but I am considering going somewhere else where I feel I would be appreciated. I am not happy with the way this store does there customers or the way management appears.

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K
4:59 pm EDT
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CVS alexis robinson pharmacist

Alexis Robinson testified under oath on may 21, 2018 in judge Dempsy courtroom that my father (Kit Farmer) dropped off a prescription for his daughter (Kiana Robinson) in Union City on Jonesboro Rd. She stated she took the prescription researched what the prescription was used for and what the doctor's specialty. She stated the meds are used for women who get (boob jobs) breast implants to the judge and court room (a violation of HIPPA). My attorney implied that she was not authorized to give this information. Alexis replied "I am a licensed pharmacist". I feel without my consent and knowledge she gave out personal information about my health and implied what she thought my reasons were for taking the medication. I was embarrassed and this type of behavior is unacceptable.

If further information is needed I can request a copy of the case from Fulton county courthouse.

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S
9:39 pm EDT

CVS prescriptions

At the beginning of this month I had my prescription not all the way filled. The lady said they would call me when it came in. They didn't! So I called today at 10am to ask if they had it in stock. Mind you that was 5-3-18 today is 5-21-18 the lady said they would fill it. I never received a text or call so I called at 6:45pm they put me on hold for 15 min till they never answered and I called back and they were closed. I just recently moved so I changed my cvs pharmacy to this Cvs 1751 university dr, vista California 92083. These employees can't get it together.
I've had problems ever since I changed pharmacies. I think its rude and unsatisfying when they tell you there gonna take care of you and they dont. I've been with Cvs for 25 years and I've never seen any pharmacy so unorganized and uncommunicated in my life. I really hope this changes because people need their medications. I understand the changes with switching pharmacies but it's just location change I'm still in the system. Please fix this immediately. Thank you

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A
2:27 pm EDT

CVS discrimination/unethical behaviour

On May 19, 2018, I entered into CVS Wilson NC store #7335 to pick up my prescription. I came up to the service desk to pick it up and the Pharmacist said she will be right with me. Suddenly, an older White gentlemen came up at least minutes after I did. The pharmacist was familiar with the gentleman, so, she then had the clerk to ring him up first. The clerk then ask me to step aside to ring the elderly man first. I did not move. There was no altercation, another clerk then helped me with my prescription. I really felt uncomfortable with the type of service and I will not be using your services. This type of service will not be tolerated and I will let everybody know what happened here.

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9:04 pm EDT
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CVS pharmacist jamie vanderveer, haverhill ma

Jamie has NO customer service skills at all in fact she purposely delayed my refills and not calling me till 45 minutes before 5 on a Friday night so that I couldn't reach my doctor before he left for the weekend. If you have to shop at the CVS on Lafayette Sq go when she is NOT There s the other pharmacist Chris is much better.i have filed multiple commaints in regards to Jamie Vanderveers lack of professionalism!

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M
7:32 pm EDT

CVS pharmacy prescription mix up store # 4368

Today our doctor sent two prescriptions for my husband to this pharmacy. After 50 minutes we went to obtain them. I have had prescriptions filled here under my name. He has not. Regardless the prescriptions were written for him with his name on it. Upon arriving we are told there is no scripts under that name. Maybe our doc sent it to the target cvs in Munster. So we leave. I call the Target CVS on Calumet speak with someone in pharmacy and they say there is no prescription there for my husband. We return home. Call our doc office leave a message inquiring where they sent his scripts?
Then I notice our answering machine has a message from cvs on Main and Calumet stating My Prescriptions were ready. Mine as in MY NAME not my husbands.
I call this pharmacy tell them about just being there, arriving home to message, and ask why did they say MY scripts were ready? I go back to this cvs. And explain the recent phone conversation and am told by the counter help, My Doctor must have mixed up the names. So I ask to see the original scripts sent, and a pharmacist announces I have that order. It's in the wrong name. It should be in man's name. I'm redoing it
I ask who made the mistake, my doctor or the pharmacist? And the pharmacist explains he did it because my husband was not in their system! Now I find that unbelievable! Because my husband had not filled a script there ever before, and because I had, this pharmacist decided to fill these scripts under MY NAME instead of who the doctor had made them for! That's wrong and possible illegal! Although the counter help apologized and didn't know how that could happen, the Pharmacist Joseph C.. something, did not once apologize for the mix up or even appear to care. The time date on my visit was 3:15 pm May 16, 2018. Register 13 in pharmacy. TRN #2136 Cashier # 1553888 STR #4368 801 Main Street Munster IN
This is a HUGE MISTAKE.

I had repeated my husband's name and birthdate several times through out the first initial visit to pick up and the follow up visit after message from pharmacy. Not once did any one ask me my name, and quite frankly why would they? The prescriptions were from my husband's doctor for him! But because he wasn't in the cvs system they just filled it under my name? How can that even be acceptable. Yes the medications were not life threatening... and no one got hurt. But had it been something that could have hurt me, and I was picking up both my own prescriptions and my husbands this could have been very serious.
Please reconsider this man's position at this pharmacy.
Btw he attempted to ring me out at the register (since the counter staff was busy with another customer with an issue) and while doing so this pharmacist with my husband's newly repackaged medications in his hand, husband's name spelled out clearly on label and my cvs insurance card sitting on counter with husband's name clearly printed, proceeded to type his name in incorrectly, asked my husband's birth date and upon giving my answer was told "nope". I repeated his correct birth month day and year and again told "no". It was incorrect! I EVEN GAVE MY NAME AND BIRTHDATE figuring maybe he screwed it up once again. It ends up the pharmacist had typed in my husband's name wrong. Spelled it wrong. And there fore it was not coming up in their system. Seriously, there needs to be someone looking into this guy before someone suffers or dies due to his incompetence. Fortunately a nice counter clerk "Marie" name listed on the receipt, took over the Register, corrected his mistake and I finally was able to get out of there.
Worse experience I've ever had with a pharmacy in my life.

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6:56 am EDT
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CVS customer service

I can submit online the scripts I want refilled and they will refill something different. I have even checked my email confirmations thinking I checked the wrong scripts. Nope. This has been happening for the past year along with the text confirmations/reminders I receive. The pharmacist on 7/14/18, told me he wasnt responsible for online refills, etc. I never said he was responsible but its never done correct and sometimes not even filled. This same pharmacist had told me he would order the Accutane for my son. He said it would be ready Monday. NOT. It ended up that they couldn't get it BUT never bothered to call. It's the same old poor customer service with this CVS. This particular pharmacist is a royal jerk as well. He is condescending and a smartass. That's okay. My money spends well at other pharmacies. Obviously, CVS has plenty of business and can treat customers however. Today I am moving mine and my families' scripts. No more. I have coworkers who've had similar experiences and have moved theirs too.

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S
9:08 pm EDT

CVS terrible manager @ store #5026

The manager at the CVS in Mesa, AZ store #5026, is Very Rude and disrespectful.
I serviced this CVS store for 2 years as a vendor. On May 10, 2018, I entered in to the store to perform my weekly tasks, then all of a sudden the manager (RAMON)., began yelling and screaming at me " I'M TIRED OF DOING YOUR JOB FOR YOU! then said' YOUR BANNED FROM THIS STORE, DON'T EVER COME BACK!... This was shocking to me..considering I'm in his store each week and he signs off on my completed work tasks.
He would also nag and hound me every time i come in the store about getting him some coffee from Dutch Brothers..."Where's MY Dutch Brother's COFFEE BRO?
Nonetheless, I found out that Ramon is the Training Manager...He has terrible communication skills. He then told lies to my employer about my work ethics, in which they know I am a role model employee..
Weeks prior, he asked for my employers phone number regarding some work assisgnments. On May 10th, he also made the statement, that I gave him a fake phone number and said, "It was probably one of my friends phone number I gave him." How ridiculous is that? I have been with my employer for over 8 years, never had an issue. I found other complaints online about the same manager. He is really doing a disservice for CVS, he is running away customers with his outrageous behavior and communication skills.

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CVS Customer Reviews Overview

CVS is a popular online pharmacy that offers a wide range of products and services to its customers. The website has received numerous positive reviews from customers who have used its services. One of the most notable positive points of CVS is its user-friendly website, which makes it easy for customers to navigate and find what they are looking for. The website also offers a variety of products at competitive prices, which has been praised by many customers.

Another positive point of CVS is its customer service. The company has a dedicated team of customer service representatives who are available to assist customers with any questions or concerns they may have. Customers have praised the company for its quick response times and helpfulness.

CVS also offers a variety of services, including prescription refills, flu shots, and health screenings. Customers have praised the company for its convenience and accessibility, as many of these services can be done online or at one of the company's many locations.

Overall, CVS has received overwhelmingly positive reviews from customers who have used its services. The company's user-friendly website, competitive prices, and excellent customer service have made it a popular choice for those in need of pharmacy services.

CVS In-depth Review

Product Range and Availability:

CVS offers a wide variety of products, ranging from everyday essentials to specialty items. Whether you need household supplies, personal care products, or over-the-counter medications, CVS has you covered. They also carry a diverse range of brands and options, ensuring that customers can find their preferred products.

Store Layout and Organization:

Navigating a CVS store is a breeze, thanks to its well-organized layout. The shelves are clean and neatly arranged, making it easy to find what you're looking for. Clear signage and labeling further enhance the shopping experience, ensuring that customers can quickly locate the products they need.

Customer Service:

CVS prides itself on its friendly and helpful staff. The employees are always ready to assist customers with any inquiries or concerns they may have. Response times are prompt, ensuring that customers receive the assistance they need in a timely manner. The staff is also knowledgeable about the products they offer, providing valuable insights and recommendations.

Pricing and Discounts:

CVS offers competitive pricing compared to other retailers, making it a cost-effective choice for customers. Additionally, they frequently provide discounts and promotions on various products, allowing customers to save even more. CVS also offers loyalty programs and rewards for customers, further enhancing the value for money.

Online Shopping Experience:

CVS's website is user-friendly, making online shopping a breeze. Customers can easily navigate through the website, browse products, and place orders with ease. The availability of online ordering and delivery options adds convenience to the shopping experience. CVS ensures the accuracy and efficiency of order fulfillment, ensuring that customers receive their products in a timely manner.

Pharmacy Services:

CVS's pharmacy services are top-notch. They offer a wide range of prescription medications, ensuring that customers can conveniently fill their prescriptions. The pharmacy staff works efficiently to fill prescriptions accurately and promptly. The pharmacists are knowledgeable and professional, providing valuable guidance and information to customers.

Health and Wellness Services:

CVS goes beyond just offering products by providing a range of health and wellness services. They offer a diverse selection of health and wellness products, catering to various needs. Customers can also seek consultations or advice from healthcare professionals, ensuring that they receive personalized guidance. In-store clinics or services further enhance the accessibility of healthcare services.

Return and Refund Policy:

CVS has a clear and fair return policy, making it easy for customers to return products if needed. The process is hassle-free, ensuring a seamless experience for customers. Refunds or exchanges are processed in a timely manner, ensuring customer satisfaction.

Community Involvement:

CVS actively engages in local community initiatives and charities. They support healthcare-related causes, contributing to public health and wellness. Their involvement in the community showcases their commitment to making a positive impact beyond their business operations.

Overall Customer Satisfaction:

Based on customer feedback and experiences, CVS receives high ratings for its overall customer satisfaction. It stands out among similar businesses in the industry due to its extensive product range, competitive pricing, excellent customer service, and convenient services. While there is always room for improvement, CVS's strengths far outweigh any areas that may need enhancement.
How to file a complaint about CVS?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with CVS. Make it specific and clear, such as "Incorrect Prescription Filled at CVS" or "Poor Customer Service at CVS Store #123".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific location or service (e.g., CVS pharmacy, in-store service, online order).
  • The date and time of the incident or issue.
  • A clear description of what happened, step by step.
  • Any interactions you had with CVS employees and their responses.
  • How you attempted to resolve the issue, including any communication with CVS customer service.
  • The outcome of your complaint or issue with CVS, if any.
  • The personal impact, such as inconvenience, financial loss, or health concerns.
Remember to be factual and avoid including unnecessary personal opinions or emotional language.

5. Attaching supporting documents: If you have any receipts, email correspondences, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information like your Social Security number or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with CVS. In the 'Desired Outcome' field, specify what resolution you are seeking, such as a refund, an apology, or corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against CVS on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even from CVS representatives, so it's important to regularly check the status of your complaint.

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Phone numbers

+1 (800) 746-7287 +1 (888) 607-4287 More phone numbers

Website

cvs.com

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