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Cvq Healthplan / unauthorized access to bank account

1 United States

I discovered an unauthorized deduction on my Debit card from CVQ Healthplan. I contacted the bank and they quickly put a stop payment on it and issued me a new debit card. I went a step further and called [protected] and spoke to a lady who was actually very helpful. She looked over their records and said that I had "enrolled" when I had placed an order on the internet. Funny thing is I didnt place an order with the company she said took the order, It was called "Stichery" or something similar to it. Good thing I look over my account daily! rl


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