SUBMIT A COMPLAINT / I got no response

1 United States Review updated:

I ordered a shirt from online clothing store. I paid with PayPal and the payment went through the next day. I waited two weeks to email company. I did not get the email order confirmation or tracking number they promised. I got no response to email.

Apr 22, 2013
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  • Em
      May 30, 2013

    Dear cezet
    Thanks for your review. The cutebuy company is based on the integrity and the product has quality guarantee. The customer service department reply to the every mail of the customer, unless the mailbox you provided is useless or the mail we sent you has gone into your junk mailbox.
    Thanks for your suggestions and opinions about our cutebuy company
    If you need further assistance, please don't hesitate to contact me, I will try my best to help you.
    Best wishes
    Cutebuy Customer Service Department

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