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customer service Viv3 Labs / Acaiberry Exclusives

1 France Review updated:

Hello, On July 18th, 2009, I commanded one gratuit sample of ACAI BERRY with 3.95 euro of expenses and a free sample of LIFE CLEANSE with 3.95 euro of expenses. I wish today to cancel the account which was created on July 18th, 2009 for every commanded product ACAI BERRY and LIFE CLEANSE. Please confirm by e-mail this confirmation of close of account for the purchase of Acaiberry Exclusives, to announce it in my lawyer which follows this affair of swindle. As it is naturally you will take from my bank card only expenses: 3.95 € for ACAI BERRY and 3.95 € for LIFE CLEANSE. THANK YOU. Michèle CALASSOU

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Comments

  • Gr
      19th of Jul, 2009
    0 Votes

    Bonjourn j'ai commandé il y a quelques semaines des echantillons censés etre gratuits et jai vu sur mon relevé de comptes un prelevement de 87e!!! je souhaite annuler toute commande et exige le remboursment de ces 87e! il était demandé que leprix d'expedition de ces gelules et rien d'autre n'est precisé en clair! merci de me repondre. GRESSIER LUCIE
    5 RUE BRAUNSTON
    77860 QUINCY VOISINS

  • Gr
      19th of Jul, 2009
    0 Votes

    Hello, , I commanded one gratuit sample of ACAI BERRY with 3.95 euro of expenses and a free sample of LIFE CLEANSE with 3.95 euro of expenses. I wish today to cancel the account which was created, 2009 for every commanded product ACAI BERRY and LIFE CLEANSE. Please confirm by e-mail this confirmation of close of account for the purchase of Acaiberry Exclusives, to announce it in my lawyer which follows this affair of swindle. As it is naturally you will take from my bank card only expenses: 3.95 € for ACAI BERRY and 3.95 € for LIFE CLEANSE. THANK YOU, please contact me !!! GRESSIER LUCIE ADRESS 5 RUE BRAUSNTON 77860 QUINCY VOISINS I WANT TO RESILI !!! INADMISSIBL ! I WANT A EMAIL OF CONFIRMATION IT'S close!

  • Ch
      24th of Jul, 2009
    0 Votes

    If you read my post 'Re something must be done about this' you might find that what I've written helpful. It's a long post but if you scroll down to the bottom, the information about Unfair Terms in Contracts may be useful to you. I have emailed viv3labs with this and I'm waiting for their reply. Lets hope they're ### themselves now because I'm sure that I may be right My credit card company have sent me a dispute claim form and if I don't get a refund from viv3labs I whave to send a copy of all my correspondence (and shipping receipt) to them to demonstrate the efforts I have made to get my money back. They will then take over the dispute and I feel quite confident that I will eventually be reimbursed.

    I am so incensed at this scam that I am going to try and find out how we can get this Company investigated in the UK. Apparently this is already happening in the USA.

    When I find out who to contact I will post it on this site and hope that everybody will join in to nail the ###!!!

    Good luck
    Christine

    PS: I've just realised that I cancelled my account with them 0n 13th day of the trial by email and then again by telephone to their customer services on 14th day...for which I got a name and a cancellation code. So they haven't a leg to stand on and if they refuse to pay me back, I think my credit card company will have to and then they will have to chase viv3labs themselves. Hope it works out one way or the other

  • Mi
      24th of Jul, 2009
    +1 Votes

    Bonjour,
    J'ai commandé il y a quelques semaines des échantillons sensés êtres gratuits et je viens de m'apperçevoir que des montants de 90.96 2 fois ont été retirés sur mon compte visa. Je souhaite que cet abonnement jamais confirmé de ma part soit annulé immédiatement et d'être remboursé du montant exact de 181.92 Merci de me répondre à l'adresse e-mail de millmich36@hotmail.com ou l'adresse postale qui est 280 Des Peupliers, Prévost. J0r 1t0.

  • Sa
      23rd of Nov, 2009
    0 Votes

    Hi all!
    They cancelled my account in no time. Just stay on the line as it can take several minutes till they answer, but the call is for free so no problem!
    Try this number: + 44 2031399104

  • Sh
      19th of Oct, 2011
    0 Votes

    I have had this scam come out my credit card for a year now & the bank is not able to stop it! even after cancelling my card. How to I get them to stop taking my money from my card. Sharon

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