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Curves International review: The overall attitude stunk! 44

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12:00 am EDT
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I joined Curves for Women in March of 2005. Upon sign up, I asked them about cancellation of the one year membership, and the assured me, that with a doctors note, you can cancel your membership with just a charge of one months payment - fine, I joined! In November of 2005, I became pregnant and did not wish to continue with my memebership for fear of losing the pregnancy. My dues were not due until the 7th of the month - well on the evening of the 6th, my husband dropped off in person the dr. note, yet they still deducted my dues b/c they said they did the banking, etc the night before! Then, about a month later, I unfortunatly miscarried. I didn't feel the need to tell the gym my personal business, so I left it at that (since my husband and I were planning on trying for another baby). So in May, I receive a letter saying my membership will be taken off hold and I dues will resume being taken out on may 15th (I receieved the letter on May 5th or so). I immediatly called the following day and the manager was not in, I left a message and she called back the following day. I explained to her the situation (miscarriage b/c she would know anyway b/c my sister attends that gym and everyone knows everyones business). I also told her that if I was still pregnant, I would not be anle to work out at 6 month pregnant! She says she will look into what she can do - fast forward to June of this year (2006) and she calls and says I never called her back (she was supposed to call me back). She says the same thing - I will be charged a $89 fee for cancelling - I said fine cancel it then but I HAD a dr. note - she then says the only dr. note that allows to to cancel a membership is when it states you can never work out again! I told her i was never told this upon joining! Then I again told her it made no sense b/c if I was still pregnant, I would be 8 months now - and she tells me "well we have an 8 month pregnant woman working out now" - I dont care, i tell her - i think that woman is crazy then! I told her i can't come back b/c the hours stink and i have no one to watch my girls - she says bring them in - i told her i tried that once and got an attitude from an employee. Finally i told her i would come in sept when the girls start pre-k and she said she would call me back and let me know if i could hold it that long! if i am coming back - i am going for the 2 or 3 months left on the contract and then i will never, ever renew again. On a side note, the hrs. stunk, i never felt i had privacy there - i felt the employees would discuss private stuff they knew about you with other members (i heard it myself while working out there) and the overall attitude stunk - plus i dont think it was a good workout - 3 different employees showed me 3 different ways to work out on one machine!

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44 comments
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Bernice Sanders
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Sep 22, 2007 10:42 am EDT

Cruves for my was nothing but a waist of energer and gas. I feel though, there should be much better trainers , that part is awful. I also left curves due to very personal reason,they did very little for me, my starting weight was 165lbs. one month later curves scales reported my weight as 180lbs. that was a joke.
I've never weighed that much in my life. They lie to keep women coming back. The same day my doctor's scale showed that I weighed only 165 still. They put it on losing muscle, well whatever! I paid my dues faithfully for one year, which is what my contract stated we must do if we decide not to cancell early. After one year they continued to take money out of my bank account. I called our local curver here in Alabama and was told that i had to write a letter of concellation . You can rest forsure that only letter I write will be to my local Better Business Bureau and lawyer.Eating healthy and dieting I lost no weight the in 4 months when i was there.

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Samantha D
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Sep 11, 2007 7:41 pm EDT

I recently went to a curves gym to see if it was the gym for me.

Surprised and slightly outraged at the environment.
The gym appeared to be set up in a day care. With cloud, and star stickers all over the place. I actually asked if a daycare shared their space suring off hours...They looked offended that I'd ask such a thing.

I understand the demographic target they are shooting for, but come on!
When it came time to decide if I'd join or not the staff became a little pushy, and were less open about answering tougher questions.

When asked the biggest questions about their qualifications and training; I was starred at like a deer caught in headlights.
Only to learn NONE of the staff are qualified trainers, in fitness and/or how the body works. None of the staff had first aid training as far as the sale person knew.
They are only able to take your measurements, monitor heart rates and how you use their equipment.

They are trained on THEIR equipment by cd's provided to them through their head office; and do a "training review" once a month, again by cd.
How accurate that information is? I don't know, but that is what the sales pitch was.

Needless to say, I would strongly suggest against joining this gym.

Warm regards,

Samantha
Coquitlam, B.C. Canada

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hannah briggs
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Aug 23, 2007 8:21 am EDT

I totally agree! Now, they have moved out of our town, and i wonder how many others have been left-without? I never liked curves from day one. But joined because of a friend and, there was always the owner in there--a man. Staring at us---he was far from friendly too. They bugged u, to come in, or to donate food. Yeah, they probably kept it! Yet in some places-like main for instance, i was told that u can only go to curves a couple times a week! Then read on here, that u had to make an appt? Wtf!? I want to know, why money cannot be refunded! Notes from the dr? EVERY MONTH? That is bull. I say a class action suit be held against curves. First it's $300- then a ''fee'' for joining---duh, part of the $300? Then we had to bring in huge bags of food? Every time, it was something else they were trying to sell and i thought the avon lady was bad? At least they give samples, lol... my friend became very ill and couldn't go. She should be entitled to that money because she stopped going!

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Sherry Papworth
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Jul 09, 2007 11:40 am EDT

Curves stinks. I join a month and a half ago. I decided that LA Fitness was a better fit for me, so I called Curves to cancel.

They informed me that I signed a one year contract. I said that I understood that but what about canceling early and paying a penalty fee. They said no, that I have to pay $39 for the next 10 months ! I do not like the Curves environment and it took me longer than 3 days to figure that out. (3 days is their time frame they give you do cancel). The work out is not much a work out. There is one lady there that comes in everyday wearing street clothes and she does the circuit not wearing any shoes! And another lady joined that always wears skirts! Sure they're long and it's probably a requirement of her religion or something, but I find it very unsettling to have this lady using the equipment wearing a skirt!

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