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Curt Couch / incorrect part, improper label

1 Gainesville, GA, United States

Ordered a front wheel hub assembly Part #: HA590138 for my 2008 Lexus IS250. Took me a while to finally have the part installed but when the mechanic tried to install the part is was for the left front not the right front which is what I ordered. Part number is correct but the hub was for the wrong side. So, I called the [protected]. Finally got someone on the phone and before I could explain the situation the guy said Nope! Sorry your window of time has closed and we can't help you. I preceded to further explain the mislabeling of the part but...He Hung Up on Me. Wow, buyer Beware... You better get your parts installed immediately or you will have no Recourse if there're wrong.

Dec 27, 2017

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