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2.2 786 Reviews

Nissan Complaints Summary

236 Resolved
548 Unresolved
Our verdict: Engaging with Nissan, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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4:03 pm EDT
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Nissan unethical practices of a car dealer

Garden State Nissan located in Hackensack agreed to sell 2008 Nissan Quest 3.5 for $17, 287 (including taxes and other processing fee).I've paid a deposit of $1500 and the dealer agreed to deliver the vehicle on 08/30/2008. I drove 2.5 hours to the dealership only to find that he sold the vehicle to some one else for more. Since there was a rebate from Nissan on Quest vans, there was demand for these vehicles.When I called Hackensack police an officer came to the dealership. The sales manager agreed to find another van by 09/01/2008 when officer was there. Since then I called them several times and there was no response. I left several voice messages to the sales manager who doesn't bother to return my phone calls. I am still waiting for them to return my deposit.

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NewYorker
, US
May 18, 2009 1:49 pm EDT

Garden State Nissan — rude, unhelpfull dealership

Read what i went through brother. Had a much worse situation with these ###s.

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11:58 am EDT
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Nissan - car loan customer service

I paid my monthly loan online through my bank account as I always do. The next month, I received my statement saying that I now owed for 2 months (that they had not received my last statement). Well, my bank pays by check and the check had cleared. So, I called customer service and they told me that I would need to some them a copy of my bank statement and...

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12:17 am EDT
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Nissan they refuse to perform warranty work

I brought my 2003 350Z to Autoway Nissan complaining of an abnormal noise in the transmission. I was told that the noise is a "normal" noise for the 350Z and will probably get louder with age. I contacted Nissan North America and expressed my dissatisfaction with what I was told and was told that someone would contact me the following day.

Needless to say, Autoway Nissan had my car for 7 days (with no rental) waiting on Nissan North America to inspect and approve repairs. Once contacted (after demanding), Nissan North America stated that since the dealership has said it was a normal noise they would not be able to perform the repair under warranty.

When I questioned the regional representative about why there was no service bulletin on this noise to address the number of concerned consumers he got rude with me. I relayed to him that I have been an ASE Master Technician for 15 years and this noise may indeed be normal for the 350Z but under no circumstances was it a normal noise for a manual transmission.

I have contacted Transmission repair shops, Z car specialist, and enthusiast, and have been told although the transmissions are a little on the noisy side, my experience was NOT normal (sounds like marbles rolling around in the box). Nissan North America has hung up on me 3 times and will now no longer return any of my phone calls.

I now have a 2003 350Z sitting in my driveway with 50, 000 miles on it, originally was under factory warranty and continues to be under Nissan extended warranty that I am embarrassed to drive due to the noises coming from the transmission that is normal.

That is not the only warranty problems I have had:

2007 Nissan Frontier - Refused warranty on cowl panel discoloration citing improperly maintained.

Fix: Replace or paint and properly maintain the exterior of the vehicle. (I have receipts documenting exterior washing at least 1 time a week and full detail 1 time every other month)

This is how Nissan treats the dedicated consumers they serve, be informed.

I currently own:

2006 Altima S - Nissan #10

2003 350Z - Nissan #11

2007 Frontier SE - Nissan #12

I have at one time or another owned nearly every Nissan car and truck offered for sale in the U.S. with very little problems with any and what problems I have had were when they were out of warranty so it didn't matter anyways.

Nissan North America...PISS OFF!

Thanks for treating your devoted buyers with the respect they deserve!

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6:05 am EDT
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Nissan my poor experience

My name is Cheryl Wright. I am a travel nurse. I bought a 2007 Maxima at Pat Peck Nissan in Gulfport, MS, in April 2007.

Shortly thereafter, I started hearing a popping noise when I turned the steering wheel. I carried the car to Pat Peck to be checked.

The noise was subtle and infrequent but one Nissan technician heard it. They kept the car to check it that day, but they could not find the problem. I carried the car back several times, but they could not figure out what was causing the noise.

I was concerned that the problem would worsen after the warranty expired. Joe Lyons, service manager at Pat Peck, promised me that if this happened, that they would take care of it under the GRT.

The problem has recently gotten much worse. However, I am on assignment near Tampa, Florida, which is over 500 miles from Pat Peck. I called Joe Lyons, and he did not recommend that I drive the car 500 miles with this problem because it could be a safety issue.

I called the Nissan Corporation, and they instructed me to take the car to Ferman Nissan in New Port Richey, Florida. Ferman checked the car and said it was a flexing of the body and that they tightened all bolts to specifications.

The noise got worse after this, so we carried the car back to Ferman. Paul, Assistant service manager, said that they could not find the problem, but they had a call in to Nissan. He said Nissan would call them and tell them what to look for, that it would be a process of elimination.

Paul told me that he would keep my file open and call me to bring the car back after he heard from Nissan. However, the next call I got was from Nichole, regional specialist for this region of Florida.

She said Ferman would need to run diagnostics on my car and that I would have to pay for it.

Since this problem started while the car was under warranty, I feel that the Nissan warranty should cover the cost of finding and repairing the problem. It is not my fault that Nissan technicians could not find the problem when it first started.

I am not asking Nissan to fix a problem that started after the warranty expired. I am only asking that they honor the agreement that they made when they could not find the problem.

I am well satisfied with my car. I have had no other problems with it. I trade cars frequently because of the miles I put on it traveling.

Please assist me in resolving this matter. I can be reached at [protected]. My husband, Steve, can be reached at [protected].

Thank you for your assistance.

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10:36 am EDT

Nissan incompetant service dept

Story of my car...

I leased a new 2008 Nissan Altima from Butler Nissan with 10 miles on it and my first time ever having a brand new car. Well, two months later we had flooding that took place all over Indiana. My car was a victim of it, not once, but twice. I had it towed to Butler thinking since I bought my car there not long ago, it would be the best place for me to go.

There first estimate was around $4000 to have the car fixed and my insurance adjuster agreed. Well, as a month goes by they keep finding multiple things wrong with it without contacting my insurance. They are working away and my insurance company has marked my claim as closed since they have not heard back from Butler. I called my insurance to find out what the deal was and it was then when my adjuster called Butler. To my adjuster's surprise, there was going to be another $17, 000 worth of damage. One of the mechanics stated, "I can't beleive we didn't think to look in the cylinders before starting the car, now the engine has seized up.
"

So, long and behold on July 10th, I got my car back. I was so excited to be driving the car that I had been paying for all along. My cute lil Altima. Well, on August 12th I amd riving back from downtown to work on my lunch break. MY CAR BREAKS DOWN! It overheats and black smoke is coming from under the hood.

I called Butler Nissan and the service manager gives me the number to call for a tow. I call the number and they don't think I am under warranty so told me I have to pay for the tow and maybe reimbursed. I call my insurance company and my adjuster sends a tow truck right away and has my car towed to a different dealership. I talk to that dealership explaining the situation and state that no matter what I do not want my car back at Butler.

The next day I get a call from Butler saying they had towed my car back to them and have a rental for me to pick up until the work can be completed, since it is their fault. I get out there to pick up a 96 Ford Eescape with 100, 000 miles on it, which is fine besides the fact that I am paying a $300 car payment for a car I am not driving.

Now, its going on three weeks and I still don't have my car back from this repair. The service department didn't send the motor head to the metal shop until this Wednesday.

BUTLER NISSAN has given me unnacceptable service, been reported to Better Business Bureau, complaints made to the regional manager and if I have 4 service problems occur concerning the parts they have fixed they will be liable to take over my lease.
I will NEVER recommend Butler to anyone

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Drive
, US
Apr 12, 2011 4:24 pm EDT

Be very careful if taking your vehicle to this dealership due to potential un needed repair to your automobile. I have owned three Nissan vehicles dating back 26 years and have had routine service from several dealerships throughout the state of Indiana without any problems. In November 2010 I had scheduled to have a leaking power steering line replaced at Butler Nissan and explained to the service advisor as to what the problem was. The vehicle was checked in and I was notified that what I indicated was the problem was actually not it at all and that the leak was coming from the joint assembly and steering gear in which they recommended replacing both for substantially more than what the part I wanted replaced originally was to be. Given my past experience with Nissan dealerships and trust I agreed to have parts recommended replaced as well as having the rear shocks replaced as well as recommended by the advisor. Upon completion of the repairs I noticed the next day the vehicle was leaking steering oil in the exact same spot on may garage floor as it did before all the recommend repairs. I contacted the dealership and they advised I bring it back in which I did and the adviser explained the power steering line I had originally pointed out to be replaced was bad and needed replaced at my expense which began to shake my confidence in the dealership service department and left me questioning whether the joint assembly and steering gear needed replaced at all. I refused to pay for the additional work and part required to complete the work I had originally brought the vehicle in for and to this day am still driving it with the same leak. Additionally, the shocks that were replaced had begin to rattle loudly on the passenger side in which I made another trip to the dealership to have looked at to only be told it wasn’t the shock but a loose tail pipe and they were not responsible. Again trusting the advisor I took the vehicle to a local muffler shop that had worked on the muffler prior to the original Nissan work. They were more than happy to inspect their work and said it was ok but added some more bracing to keep it from moving at all. After the completed muffler work was finished the rattle from the shock was still there and I had them take another look at which they noticed the passenger shock was very loose and showed me a way to replicate the noise to the Nissan dealership in an attempt to help them identify the problem. I then scheduled a time to take it back to the dealership to have the shock looked at again and I advised the service manager that I would like to show their mechanic exactly how to simulate the problem at which time he said “we can figure it out and if we need your help we will come and get you”. After waiting at least an hour a service advisor came to me and said they’re were putting together a parts and labor estimate to correct the problem and would be with me shortly. At this time I stated do not go any further and I would like to explain to the mechanic what I am hearing and feeling within the shock, which I did and the mechanic agreed with me that it was the shock and he asked his senior mechanic to come take a look at which time he shouted at him saying “I told you what was wrong” and the other mechanic stated “look I wouldn’t ask you if it wasn’t important”. He agreed and came over watched what we did and he said “yes the shock is bad, we will order a new one” and walked away. After a couple a days the shock came in, it was replaced and the rattling stopped immediately. That trip marked my 5th visit to the dealership and has left me convinced my vehicle concerns were misdiagnosed and potentially have replaced items not needed

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11:12 am EDT

Nissan dishonest contract negotiation/over charging what we agreed to

On July 17, my husband went shopping for our new car. We knew we would we lease. We wanted to downsize due to gas expenses. He went to Toyota tp try to get a Hygrid, but the prices were just too high. We wanted to put down no more than $1000.00 out of pocket and keep our lease prices below $400.00. We were turning over a Nissan lease so he went to Nissan. He went to Smithtwon Nissan first and worked with Brian Vasak the sales rep. Brian told my husband that he had only worked there for three weeks so he called in the manager Ray pretty quickly.

My husband was negotiating with Ray "Freida" and he had to do a lot of phone calling back and forth to me as I could not be there. It went on for some time and they were putting "deals" together and switching cars, "We can get you in this car...for $2300 "or numbers close to that. I told my husband to leave, we knew that we could not afford what they were offering and that was that. Then Ray asked my husband what it would take to not have to call me again and my husband said $1000.00 down and no more and less than $400.00 per month. They were able to work that out on a Nissan Pathfinder LE with some GPS and a DVD thrwon in. My husband called me and even though it was a gas guzzler, we knew this was a good deal so we agreed that he should stay and finish the deal.

Then comes Stan who is a fast speaker and since I have met him, I see that he rarely looks you in the eye. He never verbalized a LONG list of fees with my husband and as I gave my husband a credit card number from a credit that he did not have with him, he gave the number to Stan on a hand written piece of paper. Stan charged the card but never verbalized the LONG list of fees and never showed my husband the credit card receipt.

When we got our CitiBank statement, we were FLOORED to find out they charged 5697.14 on our card! We Immediately called them but Bran said it was a Sunday and the managers were too busy to get back to us. I screamed that I had better get a ohone call back, but we never did and we called them 30 minutes later and were assured that they were going to "pull the file" on Monday. My husband went to Smithtwon Nissan on Monday and Ray said that Stan was not there and that he should come back on Tuesday. On Tuesday, both my husband and I went to talk to them and we met with Stan who assured us that if a mistake had been made, he would gladly fix it but it "Company Policy" that all three parties had to be together to review it, could we come back tomorrow. We pushed but there seemed to be no way to get a resolution so we camed back on Wednesay at 12:00 PM at the agreed upon time.

That was when Stan told us he reveiwed the folder (no one else was called in) and he said the bottome line is that they had a signed lease agreement. We explained that we would have NEVER! signed ther agreement if we knew that we were spending $5697.14 Not only do we not have that money, but it is more than we have ever paid for any lease and this would be our third NIssan Pathfinder lease and our fifth time leasing an SUV. We implored them to be honest and to admit they never reviewed the contract with my husband. Ray came in and said he remembered the sale but they were already at a loss of 2300, 1300 (the number changed..they had incentive money...

We explained that my husband had been there for hours and that they INSISTED he take the car right then and there even though he said he had no trouble coming back the next day. They pushed so hard that they had Brian drive our Honda home so my husband could drive the new Nissan off of the lot that day. Ray later mentioned how "accomodating" nthey were by doing that, but now it is clear that forcing you to take cars in a rush is there way of sealing a dishonest deal.

Theya re scam artists who have left us severe;y in debt because the charge we did not agree to put our card over the limit and changed our interest rate from 3.99 to 18.99. We NEVER WOULD HAVE AGREED TO MORE THAN 1, 000.00. That is what we knew we could afford.

Ray and Stan are dishonest scam artists that do not care about anybody. No one should ever shop there. We are filing a Police Report against them, we are filing a complaint with BBB, Andrew Cuomo's office and with our credit card company. I will also be contacting the CEO of Nissan NA and trying to implore that he refund our money. He can have the car back. We don't want it anymore anyway. We will NEVER buy another Nissan again.

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9:46 am EDT

Nissan poor quality

I am writing to express my complete disappointment regarding the quality and reliability of my Nissan Pathfinder. This was a brand new car, which I took in lease since May 2005. This was my first time owning a Nissan or an SUV and I was looking for something reliable.

During this lease, my expectations were shattered more than once: battery broke right after warranty period, fuel tank sending unit had to be replaced, Air Conditioning stopped working and others, this of course while maintaining a rigorous service schedule.

However the last major disappointment topped all previous ones. After noticing a vibration when automatic gear shifting would take place, I had the unpleasant experience of car stalling at a stop light. I was pushing the acceleration such that the tachometer would indicate high rpm values, but the car would barely move. I asked for an urgent appointment and brought the car to the dealership. The damage was more than surprising. The radiator broke and the coolant liquid penetrated in the transmission system mixing with the transmission fluid! I can only think of a major design flaw for such an unusual and dangerous occurrence.

I was not entirely aware how much Nissan stands behind the quality of their cars, which is why I wrote them a similar letter. I got the reply and now I know... They don’t see anything wrong will all this!

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hatetitan
Deep River, CA
Mar 19, 2011 1:30 pm EDT
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Nissan is losing much market share because of their inferior product. They used to very well respected. Check out some of the complaint websites and forums in the US.

I have a 2005 Nissan Titan SE King Cab with the Off Road, Tow and Utility Package, which I bought new. It has been nothing but heartache! Brakes were shot after 8000 km. I've done the brakes twice, once myself and once at the dealer. Door handles are frozen all winter long. One of the heater actuators clicks non stop. Now at 107000 km, my rear differential just failed. $4500.00 plus tax minimum. 1 year and 7000 km past the warranty. Dealer says they can do nothing about it. I'm going to put in a complaint with Nissan Canada but I know it won't get me anywhere. I'll take the matter up in court! I believe that there is a looming class action lawsuit against Nissan in the US regarding the diferentials in Titans. I won't own another Nissan product! They know of the break problem and have recalled it in the US but we have to pay for everything here in Canada!

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Binh van lu
Grande Prairie, CA
Feb 10, 2010 6:19 pm EST

I receintly had work done on my nissan titan and the manager of grande priarie nissan, I found very unproffesional toward me . i'm a vietnamese canadian and in my opinion he was predjetice toward me and my friend when we ask him question about my work order bill . He went so far as to point at us and tell us to get out when we kept asking him to answer our question . and he even told us never to come back to the nissan dealer . I hope nissan canada will do something about this .

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12:24 am EDT

Nissan side mirror cover

I just brought a new nissan latio by 18th March 2008, my car still under warranty but funny things happen to me is my car side mirror was fly away because of wind blow. i try to phone up to nissan center agent but he said it's a usual case happen, i am not the only one complaint about this issue, it had been happen by so many consumer's before but they had to paid themselves to repurchase the side mirror cover. it's ridiculous for me, how could the famous japan imported car could be happen this kind of quality problem. My new car only drive in 5 months! I am really upsad on this. it been happen almost 1 week but the agent still not yet feed back to me and keep me waiting or don't want to pick up my phone.
i am really disappointed on it.

hope somebody which are plan to buy a new car, please think carefully on the quality problem.

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7:50 am EDT
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Nissan bad service

"To take our customers to an unprecedented level of satisfaction - Therein lies the success of Waterloo Nissan and its employees."

...Ian Murdoch, President

that statement is the biggest joke in the car dealer industry

and here's one example as to why;

I purchased my truck in Nov/07 for 20K and a 2001 Pontiac Sunfire trade in.

less than 2 weeks later, I had to bring it back to Waterloo Nissan for items overlooked during the Safety Inspection;

1. parking brake not operating

2. severe alignment issue

On Jan 8/08, I had it back in for what turned out to be a wheel balance, scheduled maintenance and another problem which as it turns out was something I had requested three times prior to purchase to be fixed - "An engine coolant leak"

after having the items missed in the Safety addressed, the Sales Mgr apologized profusely... and I accepted it.

Upon having it back on Jan 8, Nissan refused to honour the cost of repairing the still present Engine Coolant Leak and asked I speak to the Gen Mgr when she returned on Jan 14 - Today.

Once again I was refused to have the Leak fixed. I brought it to her attention that it was an item I listed when writing up the Purchase agreement and had brought to the Salesman's attention at the road test, day of purchase and the day before pick up - each time of which I was assured it is/would be addressed.

Her response was that it was never written into the contract and therefore would not be covered by them.

Apparently, this Salesman didn't write my list of items I requested to be repaired/addressed, into the contract and as luck would have it, he no longer works there.

My explaination from the Gen Mgr(knowing I was quite perturbed) goes like this:

***the Wheel Balance is a separate issue from the the steering issues not found during the Safety Inspection - Are they both not a Steering problem?

***No comment regarding why it was passed tru the Safety Inspection with existing problems

***it was my lack of diligence for not following up on the Coolant Leak after requesting it be fixed

The only lack of diligence I could identify, was the inability to deliver a road worthy vehicle to the Purchaser. I intend to track down the Sales Agent and try to have him admit to my concerns/requests prior to driving off the lot. lets see what he is made of?

Is there no Integrity at Waterloo Nissan?

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2:46 pm EDT
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Nissan bad service

I bought toyota camry from this dealership.

it was a used car with no warranty - but what they did was just sell the car to me after a car wash it seems. Because the car had engine light on within 3 weeks and I got to know that the dealership already knew about that as the error code waw written at the top of the engine. I called them up and the sales person shamelessly even agrees that the engine light was on and they only reset it... they NEVER fixed the problem... that is just cheating the customer!

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4:29 am EDT
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Nissan bad service

12:30 pm at the nissan dealer, me and my parter wanted to get a versa they did not have there at the moment. Manager named Frank and sales person named Julian Cortez had toll me that they can get the car from nearest dealer in 30 minutes if we decided to buy it, after we talked about monthly payments(289.00), down payment(1, 500)makind a total of 22, 308.00 that includes taxies, and everything else. we though this is a great deal, so we agreed we wanted it. NMAC makes the finincing for nissan and have us sign a contract where price is been changed (of course went up) we asked the finincing guy: why pricing is diferent? he said manager can explain it, this is not what you are gonna pay, i want to mention that I had toll them i was a first time car buyer so i was a litle bit blind about how all the finincing stuff works, but once agein if I was gonna pay only what ever me and Frank agreed, then it was fine for me, i finaly signed the finincing contract and car wasn't there yet they had us waiting and traying to avoid us for the longest they could while the car arrives, I try to talk to Frank about the pricing on the contract but he keeps hiding and runing away everytime he sees us. I asked the receptionis and somebody else at that time at the front desk trying to let them know that Me and partner had to go to work since 2 pm, it is already 5:00pm we can't wait any longer we still have to go to work and that at this time Frank nor Julian had expained how in the contract had a higer amount than what we had set. front desk people just said to us: ARE YOU GUYS TRYING TO SCREW THE CONTRACT? I said no but i need and explanation about the contract and it's been over 6hrs and the car is not even here yet. they called Frank and Frank have us go in to his office saying diferently information he had said at the begining before we signed the contract, so I said this is not what you said earlier, He said i'll bring someone else so he can explain it better just wait here. hour later no Frank around no car yet had arrived and still here waiting. I went back to the finincing guy and toll him i wanted to cancel the contract, he said: you can't cancell! its been signed allready. I said: what? the car is not even here and you guys are hiding from me, i want to cancell, I have to go to work!

I insisted and he said: you can go, you are not taking the car so there is nothing to worry about, I toll him I wanted the contract back, my signatures or his signature that released me from it. He said: I can't give you anything but the coppy of the credit application, so he handed it to me and my parter and We left the place.

I'm just worry about my credit getting afected by them, seemed to me that such as unprofessional work environment might take advantage or do something against me or my credit, since i did not get contract cancellation from them nor my signatures.Does anyone knows if that puts me on a type of risk? please help me up marcodesigns AT gmail.com

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6:55 pm EDT

Nissan fraudulent sales practices

I test drove 2 cars and decided on a 2006 Murano. Everything was fine until we began negotiating for the price of the car. The salesman, Shawn Daiany, asks me at one point to give him my debit card, so when he presents my final offer, his sales manager will know I'm serious. I refused, and he presents the offer and tells me the sales manager approved the deal. When he comes back with the contract, it contains several outrageous fees: $695.00 for "dealer prep" he explains that if the car needed work when they took it in trade, this cost gets past on the me. There was also $350.00 in "document prep fees" and $200.00 for "title and Tag registration" finally they charged $195.00 for "vehicle etching". This amounts to $1450.00 in "fees". These "fees" would have more than wiped away any "deal" I had worked out for the price of the car. I refused the deal, and contacted the Consumer Fraud Reporting Agency on Somerset County. I was told that they have received many complaints about this dealership's practices and would in fact be sending them a letter addressing these concerns. I would never do business with them.

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Mehedi
Edison, US
Feb 25, 2009 9:14 am EST

I had similar experience with this dealership. They con people. I Purchased a Quest from them. Everything was nice until it came time for negotiating the deal. There were all kinds of fees, charges in the deal, almost $1700 worth on top of what the van cost. I was also asked to pay for etching, $200 for title/registration.
Weeks later I finally get my registration and find out that it only cost $75 for the registration. I called Nissan and was told that the difference will be forwarded to me within the next week. By my account it would be a check for $125. To my surprise it was a check for $60 only. I called Nissan again and I was told that no one could help me on this. Accounting would not take my call because there were apparently too many complaints to deal with. The manager would not even come to the phone. I know $65 dollar is not a lot of money but it's the principle. I was also offered the customer care package but refused it because I knew it would be shady and they would tag on more expenses at the time of service. My salesman was Andy. I am thinking of calling help me Howard from channel 11 and exposing them. I was also called by a different salesman from Nissan the day after I purchased the car asking if I needed a second remote/key. He was willing to sell it o me for $50. I didn't think much of it then but it was the second set of key/remote that belonged to the van and should have been given to me at the time of purchase. North Plaifield Nissan is a con, they Zip people. I will never do business with them or refer anyone to them. I am hoping te BBB does something about this/them. They need to be shutdown.

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9:43 am EDT

Nissan not paying off car lease (gmac).

On 07/30/2008 I Leased A 2008 Nissan Maxima From Nissan World (Red Bank).They Have Failed To Pay Off My Remaining Payments On My Previous Lease.(2005 Cadillac CTS (GMAC).I've Called Them Numerous Times & They Are Ignoring My Calls.My Next Step Is Legal Action Against Them.They Are Without A Doubt The Worst Dealership I've Dealt With In Forty Years.

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jim s
,
Sep 02, 2008 10:20 am EDT

You're not the only one. I think lying is a practiced art there. I am not quite ready to publish my lenghty complaints yet as there's a "work in progress" from Coscto from whom I was encouaged to by from Nissan World, Red Bank
Jim

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6:40 am EST

Nissan rude manager, no customer satisfaction

Today I had a very bad experience with one of the nissan dealers... I spoke to some one with the name of charles he is very good man his tel. # is 917-361-8246 he convinced me to come to him to see the deals I take the day off so do my wife I spend over three hours negotiating the deals and I promised the dealer samantha the sales woman that I will come back again for another car at this time me my wife samantha and charles (the two sales people and their chinese manager... Finally we agree to buy nissan sentra 2008 (demo car) for $13, 000 cash and the chinese manger wrote the amount by his own hand I gave the chinese manager the credit card in order to purchase the car... After three hour another manager came with a very rude and stiff attitude and changed the deal and I tried to explain to him that the chinese manager wote it he then crossed it over with his pen and say no deal in a very demanding way with a rude tone of finishing the discussion and saying that there was no difference between the demo car and brand new not to mention that the demo car had over 2200 miles and handled me in a very bad way.
I want to ask where is the customer satisfaction... I felt very humiliated wasting my time with that manager for unfortunately I do not know his name but I am sure it will not be hard for you to find out when I find out his name I promise I will write another complaint I want every one at the nissan head quarter to know that rude manager... I am looking forward to hear from you because I am sure you and some one there care about the the reputation and customer satisfaction... By the way I own a nissan car for over five years and I love it... Thank you very much mohamed hewady my addressis:888 montgomery st. Apt. F4, brooklyn, ny, 11213... Thanks again very much.

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11:05 am EDT

Nissan my lemon of a car

I have a maxima 2004 brand new. Ihave replaced to motors for my windo. Tires had a recall, something else when the back end of car also recall. And now my tranmission. And this was a brand new car right out of the showroom.. I payed 32, 000 for this car. This car is a lemoni have had 8 cars in my life and this one is the worst. Barry's nissan is the worst place to buy a car. They don't stand by the cars they are so mean then you try to talk to them. I was trying to explain what I was going through and when they were talking to me they just didn't want to hear anything else so they put the phone down on me. Without even staying bye. No helpt at all... And I know there are other people like me please help me... I have a sick husband with cancer I need all the help I can. Thank you please help

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4:05 am EDT
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Nissan I warn everyone not to take their car for service here

I had my car serviced for an oil change and safety inspection, the mileage in was21006, and on paper it said mileage out was 21007, I couldn't pick it up during work hours so they locked it out and I picked it up after midnight the following night, the mileage said 21024, and on top of that my bumper had a huge scrape! I warn everyone not to take their car for service here.

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Stacey118
Newburgh, US
Feb 04, 2010 10:17 am EST

I have not brought my car in for service there-nor will I ever. I just purchased a vehicle from there (only because I was desparate for a car) and was treated with no respect. It seems like no one communicates at this dealership and I am planning on writing a letter to their corporate office AND speaking to the GM.

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3:59 am EDT
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Nissan dirty tricks unwilling to fix own mistakes!

Long story short:

Day 1: test drove, salesperson offered drive out price, we gave them our drive out price and left

Day 2 Morning: salesperson called to push sales again i declined.

Day 2 Afternoon: 4pm i confirmed over phone car in storage and agreed to sale and told him to prep the car.

Day 2 Evening: 6pm on the way with money to pick up salesperson called and said car was sold. apparently a computer

mix up of VIN number caused the car to show on inventory as available. Sales person did not double check before settling deal!

We went anyway, no other car with my option. spoke to sales manager for 2 hrs. implied that verbal agreement of sale

on phone was not binding. implied that it was our fault for not taking the deal yesterday.

not willing to lose money and pay for dealer trad-in fee even though champion nissan has my car.

wanted us to pay for $200 dealer trade-in fee even though it was their internal mistake of the computer system.

not willing to do written agreement that we will be guaranteed our car when another shipment arrives.

WALKED OUT without reaching an agreement.

bottom line: baker jackson called me and offered a price, i took it, and prepared the money and went after work.

Then they tell me car has been sold, and they were not going to located a car from another dealership since the price that THEY THEMSELVES offered was too low and not worth it.

Did not compromise or try to fix the problem. Sales manager only told us to TRUST him that he will call ASAP when a shipment comes in. Yeah RIGHT!

In the end i was tired and didnt feel like making the drive to any more dealerships so we paid the $200 shipping reluctantly.

I felt like all they wanted was your money and they will use ANY tactic to get it! Anyone know who i can.

Report this to? start a protest in front of dealership on a saturday afternoon? better business bureau?

Contacting the OWNER? I am so furious i cant even sleep right now.

ITS BAD BUSINESS AND MORALLY WRONG!

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9:44 am EDT

Nissan rust holes in botton of altima 2002

Well I will keep it short. Owner of a 2002 altima; car has been services at the nissan dealer for over 5 years; well to my surprise after a service call three week ago I was told by the service person, to come into the area where they actually service the cars (note never been in there before) he then showed me another altima that have hughe holes in them; proceed to tell me that is the same thing on my car except on both sides of the underbody. I was in total shock. He then referred me to call Nissan Canada, because he felt that this may b e as a result of a defective material. I call and off course all they can do was apologized. I went back to the dealer and was referred to their body shop person. I went and he took a look and stated "I am not going to even touch that, but gave me an estimate of over $3200.00. Again call back nissan and they were quite apologizing, but no assistance offered.

I spoke a few times with the servicer manager who responded, "well my technicians are not trained to look for rust holes." In the same breath she stated, "well if it is a safety issue then we will make a note and advise the customer.: Well obviously that is so contradictory. In any event I have and independent person take a look at the car and note the following.

1) this did not happen in the last 2 months as alleged by nissan. 2) I bought a rust proofing package when I purchased the car, only no to be told it is actually crap and was pointed out to me that areas of the car that should have been rust proof was never done.

I AM TOTALLY DISGUSTED, BECAUSE THIS WAS LITTLE DREAM CAR. AFTER INVESTING TO PURCHASING THE CAR AND KEEP IT MAINTAINED ONLY TO HAVE THIS HAPPEN. I WANT NISSAN TO TAKE SOME RESPONSIBILITY, BECAUSE THE DEALER SHOULD HAVE ADVISED ME MUCH EARLIER THAT NOW AND IF IT A DEFECTIVE/POOR SUBSTANCE OR PART THAT WAS USE THEN DEFINITELY THEY SHOULD TAKE RESPONSIBILITY. SECONDLY THE COMMENTS MADE BY THE DEALER ABOUT HER TECHNICIANS ARE NOT TRAINED, IS A LOAD OF CRAP, BECAUSE AS NOTE ABOVE SHE ALSO STATED IS IT WAS A SAFETY ISSUE THEN THEY WILL NOTIFY ME. I BELIEVE THE STAGE IT IS AT AND EVEN PRIOR TO THE STAGE IT IS IS A SAFETY ISSUE. WELL THAT IS IT IN BRIEF.

SO WHAT CAN BE DONE OR WHAT IS NISSAN PREPARED TO DO!

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Jack21
Iowa City, US
Nov 25, 2011 10:32 pm EST
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EVERY COMMERCIAL THIS COMPANY MAKES IS INCREDIBLY ANNOYING, MAKES EARS BLEED

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bary38372
Savannah, US
Apr 28, 2011 3:13 am EDT

ignition key wont come out of ignition, hubcaps wont stay on, brakes squeal

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2006 Altima Toronto
, CA
Dec 13, 2013 1:02 pm EST

2006 Altima here, with rusted floorboards on both sides (worse on the passenger side). Dealerships referred me to Nissan Canada. Nissan Canada offered no help, explaining the car was past warranty, and there is no recall for the issue. Nothing they can (or were willing to) do.

Opened a case with Transport Canada. Transport Canada explained there were 30 cases reported in the US (NHTSA) for this model/year, and 10 in Canada. Not enough to order a recall. They understand the issue as being more common, but few report the issue to Transport Canada or NHTSA.

Most of the body shops I took the car to said they do not do this work. The ones that do this type of work explained that the Altima floorboard problem is well known. They correct it by pulling up the carpet, cutting out rusted metal, and welding a new piece in place. I will get this done in the near future.

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kkband
Columbus, US
Jan 08, 2013 4:24 pm EST
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I have Nissan 2003 and has the same problem, Can any one suggest how to fix this or how you have fixed this and cost for that ?

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Olexy
West Re, US
Mar 04, 2012 11:45 pm EST

3 years ago I had to have the engine replaced on my Altima because the recall for the Catalytic Converter defective design, didn't work, and I ended up with holes through the entire engine. I was told I was lucky that it didn't catch on fire or that I wasn't on the highway when it finally gave out! NOW, I find out that there are HOLES in the floor of my car and that it is too dangerous to be road worthy! I can't even get it to pass inspection without sinking another $2, 000 to $3, 000?! I'm so angry about this. I want the car that I drive my kids in to be safe. I'm terrified to drive this thing. Even if I get it repaired, I'll just be waiting for the next death trap! Nissan is not the company I thought they were. BEWARE, I am finding hundreds if not thousands of complaints on [protected] models. Don't trust it. Get it checked out!

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RickNE
Lincoln, US
Nov 03, 2011 5:56 am EDT
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Same here. Bought my '05 Altima in the summer of '08 and has 67, 000 miles on it because I drive my beater p-up in the winter. Tonight I read about all the rust issues and thought I'd cross my fingers and look. Sure enough, rusting through on the passenger side and just starting on the driver's side. I saw a post asking us to call NHTSA Headquarters. I will tomorrow and hope anyone reading this does too...
1200 New Jersey Avenue, SE, West Building
Washington, DC 20590
Toll-Free: [protected] / Hearing Impaired (TTY): [protected] / Media inquiries: [protected]
USDOT General Information Main Switchboard (including personnel locator): [protected] / Monday-Friday, 8:30am-5:30pm Eastern, excluding Federal Holidays.

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tomainor
Palatine, US
Sep 18, 2011 11:49 pm EDT

This appears to be a very common problem. It's obviously a manufacturer defect. Where is the RECALL! Nissan used a sound dampener material that retained mosture and caused the rust on the floorboards. They know about this problem. It won't be until someone dies and the Nissan lawers and their CFO figures the cost to ignore the problem is too much. Us stupid Altima buyers won't be able to get their floorboards repaired by Nissan yet. Everyone needs to report it to the National Highway Safety https://www-odi.nhtsa.dot.gov/ivoq/ . Have your VIN# ready.

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pissedinPenna
Glenshaw, US
Jul 23, 2011 4:15 pm EDT

I just found out myself about this potential safety hazard. My '02 Altima has zero rust on the body, and for the mostpart under the car. But, right under the floor where your feet rest I have a large, rusty, flaking hole developing! I am shocked and surprised about it. Then I search the internet and see this problem is with everyone, and Nissan hasnt sent recall or safety notices out to all the consumers! They know this problem exists and absolutely dont seem to care! Just wait till someone dies due to a crumbling car thats involved in an accident. They'll wish thay had fixed the problems earlier. In my opinion, this is on thier back, to fix, or compensate owners with this problem. Its just inexcuseable!

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tomainr
Barrington, US
Mar 21, 2011 2:25 am EDT

The problem is that Nissan used absorbent material as the sound proofing on the floor. This holds mosture and sits right on top of the metel on the floor. This is a design flaw and Nissan knows about it. It's an expense recall, so they are avoiding the problem. Someone will eventualy get killed because of their negligence. Tell everyone you can that Nissan makes crappy products and don't stand behind their products.

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bsfoster98
brockton, US
Dec 02, 2010 5:41 pm EST

i have a 2000 nissan altima and the oil pan rotted out & was told it was a safety issue & they called the dealer & was told it was a recall but you had to bring it in during a certain time frame to have it fixed & the date had well passed
so i had to pay 382.00 to have it replaced
I feel this is not acceptable i never recieved the
notice on the recall & agree if it is a safety thing then nissan should be held accountable

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Nissan spot delivery scam

We purchased a used SUV from them, the salesman was awesome! The Finance Manager was a tool his first "deal" was about 3k over priced, so 6hrs and 3 "deals" later we settled on a price signed the contract with the only add-on being GAP insurance and left with the SUV... A few days later we got a call from the "Finance Manager" saying the financing had fallen through. This seemed strange to me because we had a signed contract with payments, interest rate, and a lender stated on it, so I contacted our attorney he reviewed the contract and said it looked binding to him. I have since been in contact the Attorney General of Arizona and was told this practice has a name "spot delivery scam" and is commend in Arizona, most people take the dealers word when there told they will have to have a co-signer, put more money down, or bring the vehicle back. But I was told by the Attorney General and my personal Attorney under Arizona Law:

If you have signed papers, you own the car, regardless of whether the vehicle has been financed.

Your credit was good or the dealer would not have delivered the car to you at the price you agreed to pay.

A finance document showing payments, deposit, interest rate and other financial items is a binding contract, giving you specific legal rights.

You own the car subject to making payments only. The dealer cannot change that once you take possession.

Keep all copies of your paperwork and anything else associated with the sale (including calendars, photographs, advertisements). If the finance manager asks for your papers at any time for any reason, refuse! Keep these documents in a safe place, not the car.

If you are called back to the dealership to sign additional papers, either do not go or do so in a different car than the one you bought.

Have a friend or spouse drive you and witness whatever is being told to you. This will prevent the dealer from taking your car as hostage, an all too common happening.

If a dispute arises with the dealer over the contract and the dealer demands the car is returned, park it in a garage or remote location until the matter is resolved, to prevent it from being taken against your wishes.

Put together a complete timeline of everything that happened from the time you thought of purchasing the car until the car was taken away.

Try to remember specific names of dealership personnel and any statements that were made to you during conversations with the sales and finance staff.

Keep track of all monies you had invested into the purchase, including registration, insurance, down payment and trade. Never pay cash and always get a receipt!

So the bottom line is they unlawfully take possession of the vehicle we plan to file a lawsuit.

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larsfan
, US
Mar 07, 2011 5:35 pm EST

DO NOT buy/lease from Nissan Power in Chandler. They are crooks and scam artists.

I recently leased a 2011 Nissan Rogue. The salesman ran my credit, showed me the payment options, we agreed and I signed the lease and drove off with the car. All indications were that the car was mine. He never once stated anything about a spot delivery, which means there was a chance the lease could be denied later, or I could drive off with the car and they work the details out later.

Never once mentioned that to me. They called me a week later and said I was rejected because of my credit history. My credit has been near flawless over the past few years. It was 4 years ago that I had a lot of issues. I've worked really hard to improve this. Over a week later I was told my contract and lease agreement meant nothing and I had to bring the car back. I was never told this and had all legal documentation and lease agreement to show.

They said I wasn’t approved to lease, BUT was approved for a loan to buy the car?!? The "best" they could off is $414 a month for 60 months. They could get it down to around $380 a month for 66 months. I came into the dealership thinking between $350-370 tops a month for 60 months to buy. I know my credit isn't that bad. I don't know what APR they were offering, but every article I read about this "spot delivery scam" is coming true to a T. They called me back a week after we got the car, told me I wasn't approved, told me I had to return the car or pay more money for more months. 3 weeks later, I am still negotiating. It's ridiculous. I haven't had peace of mind in 3 weeks because of Nissan. I told them that I couldn't do those terms and said I would bring the car back on Saturday (it being a Thursday).

They called me back, first time in a week mind you, and said they just got word from their "higher ups" and that this situation has to be resolved today.

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LizRD
Anthem, US
Oct 23, 2012 7:03 pm EDT

This has happened to me also at Volvo of Phoenix. They have made me sign the contract two times and I will not sign a third. I am sick to my stomach of this dealership and lack of professionalism. The first lease I signed was on 09/18/2012 and it was for 3 yrs at $545.00 per month. They also promised $1800 towards payments which I have not received yet, THANKFULLY I asked for an IOU. Then they came back to me saying that they could not secure financing but if I took a 4 yr lease then then could do it, so then on 09/27/2012 I signed the 4 yr lease at $563.04, which seemed like a good idea because they increased my mileage allotted from 10k to 15k. NOW they want me to sign a third contract, and it was outrageous they wanted $600.00...at this point I will not pay ONE penny over the last contract I signed. This is like a joke! I am filing a complaint with with Attorney General, PLEASE BE CAREFUL!

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earlybirdy
Gilbert, US
Jan 06, 2012 3:23 am EST
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Would love the follow up on this case if you have one, or if you litigated it and what the case number and outcome were! Thanks! In a similar situation!

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cvsavoy
scottsdale, US
Mar 15, 2011 12:58 am EDT

I bought a 2011 nisan versa bc i was told if i wanted financed thats the only one the bank would accept. so i did.. a week later i get a call to come in and sign the approval papers. when i came in i was in shock to find there were no approval papers in fact they were asking for the keys bc i didnt get financed.. The manager then told me not to worrie the bank capital one approved me for 12000 out the door. confused as i wanted a used car to begin with and was told i couldnt by the salesman.
I was given a 2007 nissan versa.. over a week ago.. today i got a call saying i didnt get approved and i either need a co signer or more money dwn. to keep the car. i then said how didnt i get approved when i was told cap. one approved me for 12k out the door. ... pinacle nissan shame on you. im def looking into my rights

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tjoconor
, US
Jan 24, 2011 2:16 am EST

I bought a car 12/18/2010 at power nissian in Chandler. I came in with my own financing and met with Ryan, in sales, who I had been dealing with for the past few days per an on line inquiry I made after much research. I test drove the car I came in to see that was advertised for around $20k (my budget). Once we sat down and started to negotiate with 2010 nissian altima, along with my trade, in we came to a price of $20, 421. Which was ok till I got into the Finance office with a guy named Kurt. I told him I had my own financing through a bank of my choice, who had pre approved me and my credit score of 815 for 24, 000. He did his job, and proceeded to tell me I could get better interest rates by going through his financing, which I declined. I left that evening, in my new Altima, after having witnessed (along with another person, who was not a co-signer) Kurt notate "going with own bank, " I was under the impression I was being financed the way I originally had planned through my bank. Two weeks later, I recieved a letter from my bank declining my loan application, which red flagged me, since I was preapproved. I immediately called the dealership, and spoke with Ryan who assured me it was a mistake, to tear up the letter, and that they would never have let me leave if the financing had not cleared. Fast forward to a week ago when I still had not recieved a payment notification from my bank, regarding my loan. I recieved another letter, from a DIFFERENT bank, telling me how thrilled they were to be financing me...much to my shock/dismay. I went back to the dealership, talked directly to finance manager (Mr. Hayes), who tried to calm me down by telling me that I had been "Denied by due to inexperience (again credit score is 815)...so we went elsewhere to finance...and actually got a better rate...blah blah blah." After investigating this claim with my bank thereafter, I found that the preapproval I came in with, was in fact never withdrawn and processed (meaning they deliberately did not go through the financing I had come in with/requested.) They shopped me to three competing banks, pulled my credit, and then lied to me about why I had been "denied" by my bank. They did this all without notifying me. I was two days late on my payment...which I only found out after I made a call to the bank that financed me, since I had still never recieved that payment coupon/notification, that should come with a car loan. That said, this was the first time I have have ever purchased a vehicle, and after this experience, I can say I will never purchase a Nissan ever again, and I will certainly not be referring any one to Power Chandler. CAUTION when dealing with their finance department.

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Jack Mayhoffer
Chandler, US
Dec 31, 2010 11:12 pm EST

The service department says they are just too busy to help. "Go away, make an appointment and come back again later" is their line. Unsatisfactory on so many levels. I witnessed, through the window, an office with a seemingly adequate number of staff bustling around inside. (It took them 10 minutes to notice I was waiting) Come on, people! Are you really that busy or just LAZY?
If Nissan corporate HQ was aware of what was going on at this dealership, heads would roll! They really need to re-staff the Power Nissan Chandler service department with people that aren't so lazy and WANT to be helpful to customers and work. Some "service", indeed.

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eric_herbrandson
Gilbert, US
Aug 29, 2009 3:29 pm EDT

I just had the exact same experience at Power Nissan Chandler. I leased a vehicle a little over two weeks ago from a salesman by the name of Aaron Hammer. Yesterday I received a call from Brian George in their finance department telling me I needed to come in to sign some paperwork that they had misfiled. I specifically asked him on the phone if they were trying to ask me for more money for the car, but he assured me they were not. However, when I got there today I spoke with Finney Cheadle, who instantly told me that I would need to pay more if I wanted to keep the car. Thank you so much for this information. My suspicion was that they had no legal grounds to demand more money from me. Your information here is very reassuring. The fact that it happened at the exact same store is incredible! Is there any counter measure that can be taken to stop them from continuing this practice?

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Kris
phoenix, US
Mar 02, 2009 1:47 pm EST

Thanks for the complaint! I think it's going to help me out in a very similar situation that I'm having with Showcase Honda

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Nissan they overcharged me

In January of this year My husband Steve was driving to work on icy roads when he slid into the rear end of a truck who's driver was checking out a six car pile up at the foot of the hill. Steve was fine, but our poor 2001 Mitshibishi was totalled, and the driver of the truck must have been fine also because he drove off and did not wait for the police to be called.

Steve still had his old 72 Chevy Nova to drive to work, but I was now out of a car so we decided to finance another car somewhere else then go to our bank to re-finance this new car in six months giving our slow insurance company time to pay off the loan on our old car. So we went to Victory Nissan and decided to purchase a 2006 Nissan Sentra after we were told that the blue book value on it was $10, 500. We put $2000 down on it, signed the papers, and drove away in our new car thinking that this was what we were paying for the car. What we were actually charged was hidden under a lot of other charges so that hubby would have had to do some subtracting to find it, and he thought that they sold enough cars that they would not cheat us so he did not do the math. Our interest rate was 16.9% on this contract, but we thought that this was okay since we would only be making payments at this rate for about five months.

Last week we had owned the Nissan for six months so we went into our bank to get it re-financed. It was at this time we learned that instead of the $10, 500 that we thought we had paid for the car, we had been charged $14, 125 before taxes and other things were added to the loan and that we now owed $4000 more for the car then it was worth even after paying $2000 down. Joann, our bank loan official, advised us to go back and talk to the General Sales Manager which we did, and he claims that our car simply depreciated $4000 in value since we left there with it six months ago. We can never get this car re-financed because we will always owe more on it then it is worth. It is not right for this car lot to tell us the blue book value on the car when we asked how much the car was going to cost us when they had no intention of charging us anywhere near that amount.

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Vicke Daugherty
,
Jul 15, 2008 9:05 am EDT

I bought a Sentra last year and within months my transmisson went out so I traded for a Quest book vaule was real high $32, 000 so I agreed to go half way between the prices that left with about 15, 000.00 and everyone was in agreement. When I got ready to sign the deal my payment was almost 600.00 a month and the paper work stated that I would be paying back over $42, 000.00 for the van. I would love to tell everyone my expression but it was not nice. Then the general manger came in and told me he was having to pay off my Sentra which is funny because I paid cash for the Sentra18, 500. The manger lead me on thinking I was getting a great deal for $15, 000. with paymnet of 300. that I said I could live with that. The next morning the same type of Vehical was on sell for 20, 000. If this was such as great place why could they have not said hey wait tomorrow you can get this same car about 10, 000.00 with your trade in. The sad part now my Quest is making the same weird noises that the Sentra and it has only 8, 200 miles on it so here I go again. Oh by the way I was told it was my fault and that Carfax would be notied about the Sentra's transmission. It only had 10, 000 miles on it and the manager stated his the company would have to suck up my cost what a gulit trip. Gee I thought that was what Nissan'a warranty was about and it diffently was not my fault since we expressed concern's to the saleman the day we bought the car that the transmission sounded funny. He convinced my sickly husband ( he has cancer) that this particula transmission was new to Nissans and they made a weird noise. This would be his last car and he loved it so he bought it against my advice. So I will go back today and see why my Quest is making a noise somewhere in the transaxel or wheel bearing, caplier or somewhere only they will know and probaby three weeks down the road after me being told sevral tiomes to bring back the loaner car they will try to tell me it is in my mind and when I throw a fit the will finally find the problem try to shut me up but this time I will not buy anything else from them they may have a note from my lawyer instead of a sale.

Nissan In-depth Review

Overview of Nissan: Nissan is a renowned automobile manufacturer that has been in the industry for several decades. With a strong global presence, Nissan has established itself as a leading brand in the automotive market.

Product Range and Quality: Nissan offers a diverse range of vehicles, catering to various customer preferences and needs. From compact cars to SUVs and electric vehicles, Nissan ensures that there is a model for every type of driver. The quality of Nissan vehicles is commendable, with a focus on durability, performance, and cutting-edge design.

Customer Service and Support: Nissan is committed to providing excellent customer service and support. Their dedicated team is always ready to assist customers with any queries or concerns. Whether it's through phone support, online chat, or in-person assistance, Nissan ensures that their customers receive prompt and satisfactory service.

Pricing and Value for Money: Nissan offers competitive pricing for their vehicles, providing customers with value for their money. With a range of features and advanced technologies, Nissan vehicles offer a great balance between price and quality.

Innovation and Technology: Nissan is at the forefront of automotive innovation and technology. They continuously strive to incorporate the latest advancements in their vehicles, such as intelligent safety features, connectivity options, and eco-friendly technologies. This commitment to innovation sets Nissan apart from its competitors.

Environmental Sustainability: Nissan is dedicated to environmental sustainability and reducing their carbon footprint. They have made significant strides in developing electric vehicles, promoting renewable energy sources, and implementing eco-friendly manufacturing processes. Nissan's commitment to sustainability is commendable.

Reputation and Brand Image: Nissan has built a strong reputation and brand image over the years. Known for their reliability, performance, and stylish designs, Nissan vehicles are highly regarded by customers and automotive enthusiasts alike.

Safety Features and Ratings: Nissan prioritizes safety and equips their vehicles with advanced safety features. Their commitment to safety is evident in their high safety ratings and recognition from reputable organizations. Customers can trust Nissan to provide a safe driving experience.

Reliability and Durability: Nissan vehicles are known for their reliability and durability. With rigorous testing and quality control measures, Nissan ensures that their vehicles can withstand various driving conditions and provide long-lasting performance.

User Experience and Interface: Nissan focuses on providing a seamless user experience and intuitive interface in their vehicles. From user-friendly infotainment systems to ergonomic controls, Nissan prioritizes driver comfort and convenience.

Availability and Accessibility: Nissan vehicles are widely available and accessible through their extensive network of dealerships and authorized distributors. Customers can easily find a Nissan dealership in their area and explore the range of vehicles on offer.

After-Sales Service and Maintenance: Nissan provides comprehensive after-sales service and maintenance support. Their authorized service centers are equipped with skilled technicians who ensure that Nissan vehicles receive the best care and attention.

Comparison with Competitors: When compared to its competitors, Nissan stands out with its wide range of vehicles, innovative technologies, and strong reputation for reliability. Customers can confidently choose Nissan over other brands in the market.

Customer Reviews and Testimonials: Nissan has received positive customer reviews and testimonials, highlighting their satisfaction with the performance, quality, and overall experience of owning a Nissan vehicle. These reviews serve as a testament to Nissan's commitment to customer satisfaction.

Awards and Recognitions: Nissan has been recognized with numerous awards for their vehicles, innovation, and sustainability efforts. These accolades further validate Nissan's position as a leading automotive brand.

Social Responsibility and Community Involvement: Nissan actively engages in social responsibility initiatives and community involvement. They support various charitable organizations and contribute to the betterment of society, showcasing their commitment to making a positive impact beyond the automotive industry.

Financial Stability and Performance: Nissan has demonstrated financial stability and consistent performance in the automotive market. Their strong financial position ensures that customers can rely on Nissan for long-term support and service.

Global Presence and Expansion: With a global presence, Nissan has expanded its operations to various countries, making their vehicles accessible to customers worldwide. This global reach showcases Nissan's commitment to serving a diverse customer base.

Partnerships and Collaborations: Nissan has established partnerships and collaborations with other industry leaders to drive innovation and develop cutting-edge technologies. These collaborations enable Nissan to stay at the forefront of automotive advancements.

Conclusion and Recommendation: Overall, Nissan is a reputable and reliable automotive brand that offers a diverse range of high-quality vehicles. With their commitment to innovation, sustainability, and customer satisfaction, Nissan is a recommended choice for those in search of a dependable and technologically advanced vehicle.

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Nissan contacts

Phone numbers

1800 035 035 8800 200 5990 More phone numbers

Website

www.nissan-global.com

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