SUBMIT A COMPLAINT

Cuisinartcmw-200

Package returned 6/7/2018
HAMM1025CA
order # [protected]

The door would not open: push button had broken inside.
I sent the microwave back as instructed and waited 8 weeks for the return only to find out it had not been repaired. Customer service could not tell me why and I could only escalate the call to a customer service supervisor who told me it was up to the warehouse to decide. I refused to send it back in again only to wait another 8 weeks with no repair.

Resolution:
I would like to have a new or refurbished unit sent to me. I will then return the old one

Jo
Jun 09, 2018

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