CTOption — CTOption not allowing us to withdraw our funds
CTOption is not allowing us to withdraw our funds, our account manager disappeared, sent many correspondences to CTOption but no live person getting back to us, no one responding to our withdrawal requests, they email the withdrawal confirmation every time we submit the withdrawal requests, someone behind the scene reading the emails but no one executing it. Please help. Attached are the documents needed for the complaint, If you need more info we can provide them as well.
Following is the info of our account manager and the CTOption:
Senior Financial Advisor
Phone Number: [protected]
CTOption Customer Care Service
2 Woodberry Grove, Finchley
England, Greater London
United Kingdom - N120DR
Customer service +[protected]
Charles Bonnet (US contact by Eliot in Merri Lync) [protected]
Updated by Sydney Haque · May 11, 2017
Have not heard from you regarding the case.