CSW Jokes and Horoscopes / Charges for services I did not authorize
I bought a new cell phone from Alltel. Shortly after, I started receiving text jokes and horoscopes from CSW. I do not have text messaging in my plan, so I never opened them. Weeks later, when I receive my phone bill, there are four charges (5.99 each) from CSW. I called Alltel. They said the billing was from a third party and that they did not have the authorization to remove the charges. They then gave me a phone number at which to reach CSW. So, I called and called and finally got a person who barely spoke English. He said he would refund the charges, and send me a check in the mail. A couple of weeks later, I got the check as promised. I thought that took care of it, but when I received this month's phone bill, there were TWO MORE CHARGES ON IT. I called CSW AGAIN. They would not refund the money this time, and I got nowhere with the person on the other end of the line. He would not let me speak to his supervisor, so I am calling Alltel to tell them that it's not right for them to allow a third party to bill me for something I did not order on MY ALLTEL BILL. I'm not giving up. I'm sure this bogus company makes tons of money from people who just give up and pay the money after CSW "cancells their subscription". Don't let this company take your hard earned money. Fight them to a victorious end and report them to the Better Business Bureau!