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csvcgp.com / money taken/debt card

1 Western Australia, Australia Review updated:

Money debt from my account$41.02, $2.07 havent authorised anything from this account. Have filled a complaint against Helpgper.com and also wish to add $6.99 taken as well from BN ED PLC [protected] nearly every week. Please help. Should I close my account???

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  • Ja
      23rd of Dec, 2010
    0 Votes

    I, too, have had problems with this company, Eadydategroup.com. Although I have never authorized charges, or joined any of their sites, my USA debit card numbers were somehow used to make 16 charges for over $226.00 from ED PLC, BN ED PLC, and LL ED PLC. I have called and emailed repeatedly to get a refund, but have had no success. This company has hundreds of affiliate sites, but they have only a handful of customer service numbers which all direct you to the same exact phone message, main menu, and, I suspect, the same 5 or 6 people answering the phone. I have been disconnected, put on hold for long periods of time, and told that they can only issue refunds via email, even though they agreed that I had been wrongly charged ( victim of a scam) Emails to there numerous addresses
    have not been successful.
    I might add that I also had 6 other fraudulent transactions from 3 other dating sites in Montreal, UK, and the US. These other companies issued refunds within 2 days after one simple phone call establishing that fraud had been committed. Cardholder info did not match info given by the members of their sites.
    here's the company info:
    Easydate PLC
    CEO:
    Bill Bobbie
    Scotland:
    23 Manor Place
    Edinburgh
    Midlothian
    EH3 7DX
    United Kingdom
    London:
    8 Duncannon Street
    Golden Cross House
    London
    WC2N 4JF
    United Kingdom Fax: 0131 220 4884
    Phone numbers:
    1-800-481-3117
    0131-226-4890
    Email:
    support@easydategroup.com
    refund@easydategroup.com
    support@easydategroup.biz
    support-fr@cupid.com
    admin-usa@benaughty.com
    I would also urge any UK residents to contact the following agency. I have submitted a complaint as well. to :
    Ms. Sarah Roberston
    Enforcement Officer
    City of Edinburgh Council
    Services for Communities
    Trading Standards
    Chesser House
    500 Gorgie Road
    EDINBURGH
    EH11 3YJ

    T. (0131) 469 5451
    Sarah.Roberston@edinburgh.gov.uk

  • Ja
      23rd of Dec, 2010
    0 Votes

    Correction:
    Bill Dobbie
    CEO of :
    Easydategroup PLC

  • Ja
      7th of Dec, 2016
    0 Votes

    I urge nobody try to use they're trial period. After, money started coming out of my account here and there. I need any suggestions I can get. I think I'm going to have to get a lawyer and open an investigation. If anyone has ever got help with this, please email me. Thanks!; jasonzoie87@gmail.com

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